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Novotel Auckland Airport

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Traveller (768)
Room & Suite (507)
Dining (90)
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Overview
  • Excellent59%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Novotel Auckland Airport
Special Offer: UP TO 30% - EARLY BOOKING
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Offers from Novotel Auckland Airport
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,731)
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2,561
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All reviewsinternational terminalacross the roadauckland airportan early morning flightnew zealandnext morningbuffet breakfastlong flightcomfortable bedconvenient locationarriving lateroom ratebetween flightsrental carwake up callan overnight staystayed one night
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991 - 995 of 4,440 reviews
Reviewed 31 August 2016

This was out first stay here at the Novotel Auckland Airport. Booked a room via Agoda including breakfast for 2 @ NZ$245 The room WAS expensive however this was the cheapest I had ever seen them offered at. We were so surprised at the ZERO...More

Thank Jon M
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 1 September 2016

Kia Ora Jon, Thanks for your review - it's great to read that your experience was, on the whole, so positive. I'm pleased you enjoyed the convenience of our location and the quiet of our rooms. Brilliant too that you appreciated the breakfast inclusion -...More

Reviewed 30 August 2016

Days after staying at Novotel Auckland Airport we are still awaiting refund as the staff doubled charged us for our room in the sum of $399. When calling reception to sort out the issue the phone rang out on five occasions. Not good enough!More

Review collected in partnership with Accorhotels.com
Thank nrodgers0
Response from NovotelAKLAirport, Front Office Manager at Novotel Auckland AirportResponded 10 September 2016

Kia Ora, We are sorry that there has been some inaccuracy with your billing and that we were not available when you tried to connect with us. Please contact me directly with more details about your experience I will happily resolve this for you as...More

Reviewed 29 August 2016

The best thing about this Novotel is you can just walk in after arrival from a long haul international flight and relax/recover. However, there is a high price to pay as this hotel is by far the most expensive at Auckland Airport. That is probably...More

Thank qldflyer
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 30 August 2016

Kia Ora, Thanks for sharing your experience! It's fantastic that our location was such a winner for you and that you enjoyed our rooms (and bathrooms!). I have connected with our Restaurant Manager regarding your feedback on lunch - we're sorry this wasn't the great...More

Reviewed 28 August 2016 via mobile

Conveniently located right across from the airport. Staff were friendly and helpful with making dining arrangements and business printing. The room was clean, bed was very comfortable, room was relatively quiet, and shower was great. Hotel restaurant was just ok; food was alright, service was...More

Thank slbd79
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 30 August 2016

Kia Ora, Thank you for choosing Our Place - I'm really pleased that you were welcomed warmly and that you loved your room! I'm sorry that the dining experience didn't hit the same highs for you - I have shared your comments with our Restaurant...More

Reviewed 28 August 2016 via mobile

We loved staying here. Staff were really friendly and accommodating to us. We stayed with our five month old baby and staff set up a cot for her free of charge. Great breakfast too with good selection of food. Small stroll to the departure lounge...More

Thank cupperton
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 30 August 2016

Kia Ora, Lovely to have had your family stopping over - I'm pleased that the free cot was appreciated and that you were able to enjoy our buffet breakfast offering (I hope you grabbed some cooked to order eggs, pancakes or waffles!). We'd love to...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$171 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mangere
#1 Green Hotel in Mangere
#1 Business Hotel in Mangere
#1 Romantic Hotel in Mangere
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$171 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mangere
#1 Green Hotel in Mangere
#1 Business Hotel in Mangere
#1 Romantic Hotel in Mangere
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (768)
Room & Suite (507)
Dining (90)
Amenities (35)
Business Centre & Event Rooms (2)
Questions & Answers
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Ani R
19 June 2018|
AnswerShow all 2 answers
Response from Novotel A | Property representative |
Kia ora Ani, Thank you for your query. We have a small space on our driveway for dropping off your luggage on arrival, whilst checking in, however we, regrettably, have no car parking of our own. We do utilise the airport... More
0
Votes
jand8595
11 May 2018|
AnswerShow all 6 answers
Response from Novotel A | Property representative |
Kia ora, Thanks for your query - we're pleased to offer day use rooms with a variety of timing options from 3 through 12 hours between 6am and 6pm. If you'd like to confirm the details and ultimately place a booking please... More
0
Votes
dooda_11
21 March 2018|
AnswerShow all 4 answers
Response from Novotel A | Property representative |
Kia ora, Thanks for your question - if you're stopping over on a weekday our buffet runs until 10:30am. On the weekends this extends until 11am. If this timing doesn't suit you so well we're pleased to offer several a la... More
0
Votes
Room Tips
"Some higher floor rooms have good view of the airport runway"
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"The best way to do a lay over / stop over in Auckland if you're just wanting to kick up over night and..."
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"Ask for a room overlooking the tarmac so you can watch the planes."
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"Be cautious of you book a Pre Paid room for double dipping by the hotel accounts department"
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