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The hotel was clean and tidy. Choice of pillows - soft/firm. Pool area looked very inviting. Staff were friendly. Found the bar food more enjoyable then the restaurant. Gym was well appointed. Bit expensive - but seems consistent with NZ airport area
We stayed at this hotel for 2 nights, it was out first arrival in New Zealand and we had a good experience, the room was clean, amenities were good except we did not find any elevator to the second floor. Our room was big enough....More
Response from Scott S, General Manager at Holiday Inn Auckland AirportResponded 26 November 2017
Kia Ora Ibo1980,
Thank you for your feedback, It is great to hear that you enjoyed your stay with us. I'm pleased to let you know that we have recently upgraded all of our TV's to 49 inch Sony Smart TV's. Much better than the...More
You would never believe you are in an airport hotel. The rooms look onto a beautiful garden - rainforest style and pool. Room service excellent- bar and restaurant very relaxed. We caught a shuttle to Auckland and hopped on and off tour. Auckland lovely too!
We stayed in the HI as a stopover for one night. The hotel is quiet and and nicely located 10 min from the airport. The hotel needs some renovation as the rooms and the floors look fairly old. Staff is super friendly which was great....More
Thank Stefan R
Response from Scott S, General Manager at Holiday Inn Auckland AirportResponded 4 days ago
Kia Ora Stefan R,
Great to hear that you found the team to be really friendly. The hotel is currently undergoing refurbishment, so your concerns should be addressed reasonably quickly.
Recently, my wife and I had to remain overnight near the Auckland airport. We choose the Holiday Inn by serendipity. We were rewarded with a first rate facility at a reasonable price. The staff were uniformly helpful and gracious at every turn. Dinner at the...More
Thank Dennis T
Response from Scott S, General Manager at Holiday Inn Auckland AirportResponded 1 week ago
Kia Ora Dennis T,
Thank you so much for your review, we really do appreciate receiving feedback.
Response from drmadhu1973 | Reviewed this property |
They don't have airport shuttles. They use a prepaid shuttle service. If your deal includes free shuttle service you inform the driver when you board. If your deal does not include free shuttle service, it costs about NZD 6... More
They don't have airport shuttles. They use a prepaid shuttle service. If your deal includes free shuttle service you inform the driver when you board. If your deal does not include free shuttle service, it costs about NZD 6 one way. Tickets can be purchased at the airport from a vending machine and at the hotel where you will find a similar machine. Hope this helps.