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Heartland Hotel Auckland Airport

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Heartland Hotel Auckland Airport
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1,104 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
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Papeete, French Polynesia
Reviewed 3 days ago NEW

Ideal location near the airport before returning home from our vacation in New Zealand. Quiet, clean, good food at the restaurant, and great wifi. Staff was very friendly and helpful. Parking was close to the entrance and free. Spacious room.

Review collected in partnership with Scenic Hotel Group
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Helpful?
Thank nzlover2017
Newcastle, Australia
Reviewed 1 week ago

Very friendly and helpful staff. Big hotel rooms with all the facilities you need, and very clean. Just a few minutes away from the airport which is great for early morning starts or late arrivals. Unfortunately I left some personal possessions behind, but the hotel has organised to forward them on - very pleased.

Review collected in partnership with Scenic Hotel Group
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Helpful?
Thank Jo R
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

It is pleasing to learn our team was able to reunit you with your lost belongings. Thank you for taking the time to offer a review on your recent stay

Cook Islands
Reviewed 1 week ago

This is a very convenient hotel to stay. The rooms are large and clean. The rate we paid for one night was around $200. Compared to the other hotels nearby, this was fair. The staff are very helpful. The restaurant served lovely food. We stopped in Auckland for 6 hours, met our grandparents who drove to see us and spent...

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Helpful?
Thank naturalcookie
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

It lovely to hear your stay was enjoyable and there was time to relax before taking a long flight

Reviewed 2 weeks ago

We were provided a very nice-sized, modern, comfortable room (a Superior Studio King) and bed. Hotel staff were very friendly and helpful. Heartland Hotel is conveniently located near airport, and offers reasonably priced accommodation for the amenities provided.

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Helpful?
Thank FlyZ06
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time and offering a review on your recent stay

Reviewed 3 weeks ago via mobile

Needed to get a last minute room for an early flight and what a surprise. Booked on last minute.com for a reasonable fee and it is great. Spent the afternoon by the pool had a great meal via room service and relaxing in a fab ground floor room. The staff are friendly and very helpful and after our 7 weeks...

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Helpful?
Thank Babs R
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time to offer a review on your recent stay. Its pleased to hear such lovely comments about our team and hotel. Your comments will be shared with our teams

Cape Town
Reviewed 3 weeks ago

It was great to be able to easily find the hotel on the internet and was not disappointed with the service. I especially loved the generous portions from the restaurant and the timeous airport shuttle. Thank you!

Review collected in partnership with Scenic Hotel Group
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Helpful?
Thank Dufanby
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

The team appreciate you taking the time and offering a review on your recent stay

Whakatane, New Zealand
Reviewed 3 weeks ago

About midnight the aircon did not give cool air. It was warm and with the heat in the room it was impossible to sleep. Cool air came back on at about 0600. Very little sleep. It was not an isolated problem. Otherwise they stay is excellent. Staff are fabulous.

Review collected in partnership with Scenic Hotel Group
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Helpful?
Thank lindsayrhindsmith
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time to offer a review on your recent stay. If possible would you mind emailing the hotel directly and advise your room number so our team can investigate further. Our generic email address is airportrm@heartlandhotels.co.nz

Redcliffe, Australia
Reviewed 3 weeks ago via mobile

This Hotel is a good choice if you are looking for accommodation close to the Airport. With a free shuttle, it makes it easy to get to and from Airport Terminals. Rooms are spacious and clean, service, whilst not overly friendly, is satisfactory and efficient. Breakfast is provided, either continental or cooked and meets the requirement. The shuttle was a...

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Helpful?
Thank Rod P
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time and offering a review on your stay. our comments will be shared with our team to help us continue to make improvements to our services.

Caloundra, Australia
Reviewed 3 weeks ago via mobile

We had an overnight stay with different international flight times the next day. The rooms were very comfortable and clean - the restaurant food was amazing with friendly staff who were very helpful. The restaurant was busy with minimal wait time . The staff were friendly, helpful and very approachable. The free 24 hour shuttle is also a great bonus....

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Helpful?
Thank Kay R
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

It lovely to hear your stay was enjoyable and team look after your needs. Our team pride themselves in being friendly and try to exceed our guests expectations.

Queanbeyan, Australia
Reviewed 4 weeks ago

Stayed one night at this hotel. The room was large, comfortable and clean. Staff were very welcoming and helpful. There is an outdoor pool and a decent restaurant and bar on site. The hotel provides shuttle bus to the airport which we did not use because we had our own car.

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Helpful?
Thank Leap601
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for giving feedback on your recent stay

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Within 5 minutes drive of Auckland International and Domestic Airport, Heartland Hotel Auckland Airport offers a convenient, comfortable, clean, affordable and spacious airport stopover accommodation solution for individuals, families or special interest groups. Other great benefits include FREE local phone calls FREE WI-FI FREE airport shuttle pickups and drop offs, friendly and welcoming yet informal kiwi style hospitality. Our property features an outdoor swimming pool and spa, plenty of onsite parking, conference facilities, a breakfast room and a lobby bar serving light meals and refreshments. For a more subtantial food offering there are several eateries within walking distance! ... more   less 

Additional Information about Heartland Hotel Auckland Airport

Address: 14 Airpark Drive, Mangere 2022, New Zealand (Formerly Bella Vista Express Hotel Auckland Airport)
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: RM513 - RM1,150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heartland Hotel Auckland Airport 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Ventura Hotel Airport
Ventura Hotel Mangere
Heartland Hotel Auckland Airport Mangere
Hotel Style:
#5 Family Hotel in Mangere
#5 Romantic Hotel in Mangere
#5 Luxury Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Auckland Airport staff and other travellers.
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Questions? Get answers from Heartland Hotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free airport shuttle service and late check-out up to 12 noon is allowed upon your request.”
 of 5 bubbles 879gh, 4 Jan 2017 | Read review
“Shower and facilities all very good.”
 of 5 bubbles anthonysY4044UT, 25 Dec 2016 | Read review
“Get a room at the front of the hotel”
 of 5 bubbles helenwr2015, 18 Dec 2016 | Read review
“Ask to be at the opposite wing to the Chinese tourists or find another hotel”
 of 5 bubbles basename164_friends, 6 Dec 2016 | Read review
“A good hotel for travellers needing a stopover close to Auckland airport”
 of 5 bubbles Helen638, 17 Nov 2016 | Read review
5 of 5