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Heartland Hotel Auckland Airport

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Traveller (122)
Room & Suite (229)
Dining (27)
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Overview
  • Excellent24%
  • Very good51%
  • Average18%
  • Poor4%
  • Terrible3%
Travellers talk about
“free shuttle”(102 reviews)
“auckland airport”(139 reviews)
“one night”(87 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,226)
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288
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44
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All reviewsfree shuttleauckland airportone nightnext morningcomplimentary breakfastshuttle servicean overnight stayindustrial areaspa bathgood sizecar parkingthe ground floorearly flightlate checkafter midnightwake up callchecking in
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1 - 5 of 1,151 reviews
Reviewed 3 days ago via mobile

A last minute change of plan from freedom camping to hotel stay was a pleasant surprise (we were already booked to leave our camper there while we flew home home to SI in between Easter and school hols. Pleasent staff, restuarent had nice food. Shuttle...More

Thank Wendy R
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 2 days ago

Good morning Wendy, Thank you for staying at Heartland Hotel Auckland Airport, we are glad you enjoyed your stay with us. Its pleasing to hear the pleasant staff, restaurant and food made your stay more enjoyable. We look forward to welcoming you back again soon...More

Reviewed 1 week ago via mobile

I stayed here recently on business and I have never been so disappointed in the level or service or care provided. For the two mornings I was there I ordered breakfast room service (order placed the night before, as standard process) as I needed to...More

Thank capitalfoodie
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 6 days ago

Good morning Capitalfoodie, Thank you for taking the time to provide the Heartland Hotel Auckland Airport with Valuable feedback. We would like to apologize regarding the issues you experiences. We had an new chef on who couldn't cope with the high demand, our Executive Chef...More

Reviewed 1 week ago

Great motel close to Auckland Airport. Shuttle sevice to and from airport.First class service apon arrival ,with friendly and courtious staff. We arrive late,and there was no hassle in ordering room service for a late dinner. Very nice, and clean.

Thank RobynWayne T
Response from hhaa14, General Manager at Heartland Hotel Auckland AirportResponded 1 week ago

Thank you Robyn & Wayne for taking the time and sharing your recent experience at the Heartland Hotel Auckland Airport. It lovely to hear such lovely comments about our team and service Warm regards Adelle Livett, General Manager

Reviewed 1 week ago via mobile

Average hotel for the price, room reasonably clean and tidy and bed comfortable. It has a good shuttle service to and from the airport and a 24 hour check in desk. Bar in the lobby as well as a large screen TV.More

Thank 444Marlin
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 1 week ago

Good morning Neil, Thank you for staying at Heartland Hotel Auckland Airport. We are glad you enjoyed your stay with us and the 24 hours check in and shuttle service made a difference to your stay. We look forward to welcoming you back again for...More

Reviewed 2 weeks ago via mobile

Room was great and hotel very handy to the airport. Price was slightly higher but worth it for location and was convinient. Staff very friendly and helpful. Only negative was a maintenance man entering my room with master key after knocking once.... shouldn’t happen!!!More

Thank crash4mark
Response from hhaa14, Assistant Manager at Heartland Hotel Auckland AirportResponded 2 weeks ago

Good afternoon Mark, Thank you for staying at Heartland Hotel Auckland Airport. We are glad you enjoyed your stay with the convenient location and friendly staff. I have followed up with the maintenance team regarding the issue mentioned. We look forward to welcoming you back...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Free Internet
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Laundry Service
Banquet Room
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Conference Facilities
Things to do
Pool
Bar/Lounge
Restaurant
Details
Price range
US$131 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Mangere
#5 Romantic Hotel in Mangere
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$131 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Mangere
#5 Romantic Hotel in Mangere
Room types
Suites, Non-Smoking Rooms
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Traveller (122)
Room & Suite (229)
Dining (27)
Pool & Beach (17)
Amenities (14)
Business Centre & Event Rooms (1)
Questions & Answers
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Nawaday A
24 November 2017|
AnswerShow all 2 answers
Response from Lawrence R | Reviewed this property |
Try the Novatel airport hotel ..... we’ve stayed at both and recommend to stay there, we even found it cheaper ! If your flying it’s just across the street from the international airport and is “Quite”
0
Votes
jefe8
12 November 2017|
AnswerShow all 2 answers
Response from Kevin T | Reviewed this property |
Pretty limited but cereal, juices and some hot eggs and bacon.
0
Votes
MDD1963
5 August 2017|
AnswerShow all 5 answers
Response from hhaa14 | Property representative |
Once you have cleared customs and have your bags ready to go please use the free phone located at the ISite and dial 31 and the team will advise when the next available shuttle will be down to collect you. Our reception is... More
0
Votes
Room Tips
"Essential You Get a Room Not Backing on to the main Airport Arterial Road"
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"Helpful and friendly staff. Handy free pick up and drop off to airport."
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"Highly recommended for convenience to Auckland Airport."
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"Do not have a room overlooking the main road. Those overlooking the front may be noisy due to coming and..."
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