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Grand Mercure Nelson Monaco Apartments

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#8 of 42 Hotels in Nelson
Certificate of Excellence
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808 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Nelson Monaco Apartments
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Showing 750: English reviews
Sydney, Australia
Reviewed 8 April 2014

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Helpful?
Thank Judyatownsend
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Brisbane, Australia
Reviewed 7 April 2014

Very easy to find and very affordable. Room was comfortable and clean. Real classical vintage look, lovely red brick apartments with gorgeous vines and flowers growing up them. Tapestry rugs, fireplace, golden antique framed paintings and cart iron lighting features throughout. Old classical look apartments but they're quite new. Restaurant, laundry, and free parking on site. Recommend this hotel.

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1Thank cerigby
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear cerigby Thank you for your wonderful feedback from your recent stay with us. We are delighted that you found your stay to be comfortable and that you enjoyed the look of the resort. You are correct in saying that the resort is fairly new, in 2004 the build began and was done over a number of years to be...

Wellington Nz
Reviewed 7 April 2014

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Thank Chris D
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

New Zealand
Reviewed 6 April 2014

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Thank Kiwi2NZ
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Sydney, Australia
Reviewed 30 March 2014

Wow - this is not what I expected of a 4.5 star hotel in a tourist destination like Nelson at the top of the South Island of New Zealand. It's like stepping back in time to an English Village, yet with all the mod cons and comfort. The Grand Mercure Monaco Apartments is unusually quaint and charming with beautifully landscaped...

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Helpful?
Thank Tony S
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Tony It was most pleasing reading your review and I am truly delighted that you had an enjoyable week with us. I will pass your feedback onto all of our team and especially our gardener who works very hard to keep the resort grounds as beautiful and tidy as they are. Nelson is definitely a beautiful part of the...

Santa Rosa, California
Reviewed 25 March 2014

I was dismayed at first that this was not in Nelson proper. The hotel has a shuttle, reserve your times and it will take you into town and pick you up. An excellent service. The room was an apartment. Two burner cooktop, fridge, cooking pots, coffee and tea makings, milk and a washer for cloths with powder. A great find...

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Helpful?
2Thank Morcella
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Morcella, Thank you very much for taking the time to share your recent experience on our tripadvisor page. It is a pleasure to see that you had a great stay and that you appreciated your well-equipped Studio unit. I will pass on your comments about your dining experience to the staff in the Orangerie Restaurant as I am sure...

Auckland, New Zealand
Reviewed 25 March 2014

We had a fantastic stay at the resort a couple of weeks ago for our company conference. I organised the conference with Hollie and was very happy how everything turned out. The event ran very smoothly and the team was very helpful when we asked for anything. The resort is absolutely beautiful and has a wonderful vibe, I would definitely...

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Helpful?
Thank jen_dnz87
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear jen_dnz87, Thank you very much for your lovely feedback regarding your recent stay at the Grand Mercure Nelson Monaco Apts. I am very pleased that your company conference was a success and everything ran smoothly. I will pass on your feedback to all departments especially Hollie as I am sure your comments will serve as an encouragement to all...

Solihull, England, United Kingdom
Reviewed 24 March 2014

This was unlike anywhere else we stayed in NZ but it had a certain charm. The living room was quite dark but it's supposed to be like a cottage. Little table and chairs on a patio beside a stream and roses round the door - what's not to like? Bedroom was spacious and bathroom was excellent.Washing machine in the kitchen...

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Thank Alexis E
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Alexis E Thank you so much for taking the time to share your lovely comments on our tripadvisor page. It is always such a pleasure to receive positive feedback and we appreciate your constructive feedback regarding the service in the restaurant, I will be following this up with our restaurant manager, I know she will be very disappointed to...

Wallsend, United Kingdom
Reviewed 22 March 2014

We stayed here for two nights as part of a tour group. First impressions were of rows of twee terrace houses that might be found in an English retirement village. This belied th interior of our one bedroom ground floor apartment which could not have been less suited to a retired couple. The whole place was gloomy with light switches...

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Thank Tynes1der
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Tynes1der Thank you for taking the time to write a review on our tripadvisor page and I am very sorry to read that your stay did not meet your expectations, at the Grand Mercure we strive to provide a superior service experience for every customer so it is very disappointing when we read that we have not succeeded. The...

London, United Kingdom
Reviewed 19 March 2014

Grand Mercure Nelson is the least enjoyable Accor hotel I have stayed at for a very long time; it is also one of the worst in terms of value for money. My room was gloomy and dark: deep red wallpaper, dark blue carpet, very low voltage lighting, heavy dark furniture, cracked loo seat and cobwebs in the bathroom, with no...

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Thank Airlineconsultant
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Airlineconsultant Thank you for taking the time to share your feedback on our tripadvisor page and I am very sorry that your recent experience did not meet your expectations. At the Grand Mercure Nelson Monaco we have 4 different room types to suit different traveller’s needs. It sounds like one of the One Bedroom Studios may have been better...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
A quaint handcrafted resort village with a charming hotel & fully furnished one and two bedroom cottages overlooking colorful cottage gardens and a spacious village green. The hotel was voted best in the country by HANZ in 2008. Enjoy the resort's award winning restaurant, health spa, gymnasium and solar heated pool. Monaco has a range of conference & function facilities. Located just 5 minutes from Nelson Airport and 15 from central city on the pretty Waimea Estuary. ... more   less 

Additional Information about Grand Mercure Nelson Monaco Apartments

Address: 6 Point Road | Monaco, Nelson 7011, New Zealand
Region: New Zealand > South Island > Nelson-Tasman Region > Nelson
Price Range: RM402 - RM873 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Nelson Monaco Apartments 4.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Grand Mercure Nelson Monaco Apartments Hotel Richmond
Grand Accor Nelson Monaco
Hotel Style:
#2 Spa Hotel in Nelson
#3 Family Hotel in Nelson
#6 Romantic Hotel in Nelson
#6 Business Hotel in Nelson
#8 Luxury Hotel in Nelson
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Nelson Monaco Apartments staff and other travellers.
2 questions
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10 days ago

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Questions? Get answers from Grand Mercure Nelson Monaco Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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