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Grand Bahia Principe El Portillo

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Traveller (8497)
Pool & Beach (2622)
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Overview
  • Excellent57%
  • Very good32%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“junior suite”(186 reviews)
“lobby bar”(250 reviews)
“fish”(450 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Grand Bahia Principe El Portillo
Special Offer:SAMANA, YOUR PARADISE
Offers from Grand Bahia Principe El Portillo
Special Offer:SAMANA, YOUR PARADISE
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Reviews (6,527)
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274
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1,619
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274
89
64
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All reviewsjunior suitelobby barfisha la carte restaurantsquiet poolprivilege clubmain buffetgourmet restaurantmain poollots of varietygrand bahiadifferent themeair transatcoral reefride from the airportanimation teamother resorts
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1,561 - 1,565 of 3,051 reviews
Reviewed 23 May 2014

I've travelled to Puerto Plata and Punta Cana on numerous occasions. This time we wanted to try something new, so we decided to go to the Gran Bahia Principe El Portillo in Samana. We didn't know what to expect, and I have to say we...More

7  Thank pibedeoro11
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 26 May 2014

Dear Guest, We would like to thank you for taking the time out to communicate the impressions of your vacation with our Tripadvisor community. we do everything possible to make feel our guests like part of this great family. In the name of our staff...More

Reviewed 21 May 2014

We have travelled from April 19-April26 with our 6 years old daughter . The resort was absolutely stunning. The grounds are beautiful , very well kept, the food is great. We had a standard room, very clean, the only thing that we didn’t like was...More

2  Thank Dsimona10
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 23 May 2014

Dear Guest, Thank you so much for your nice words about your recent stay at Gran Bahía Príncipe El Portillo. We are really glad that you have enjoyed our hotel, food and service. We hope to welcome you back again next time to make your...More

Reviewed 20 May 2014

l would definitely recommend this resort after stopping here for two weeks March 2014.To ensure l would get a adapted room l e-mail the resort well before l went about 8 mths ,my contact was Carlos you returned my e-mail securing my room.On my arrival...More

2  Thank Mark L
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 21 May 2014

Dear Guest, It is a real pleasure to us to get your comment. You can be sure that there is no biggest reward for us than to get a message like yours knowing you are really blissful with the product of our staff effort to...More

Reviewed 20 May 2014 via mobile

Had great time from start to finsh the intertainers were great and all the staff were very pleasant .. The only thing I didnot like was the 60 minute free wifi, Was confined to the lobby. .. For the price I paid I should had...More

3  Thank TRIGGERMORENO
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 21 May 2014

Dear Guest, Your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about of our facilities. Comments like that you send us, are what motivate us as a team...More

Reviewed 20 May 2014

People were friendly, they were always ready to help. Food was good, although I didn't like their a la carte. Beach was nice, not wavy at all and very clean. The snack bar was also nice because it was close to the beach. You can...More

Thank nadineflores
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 21 May 2014

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially the services and that you appreciated the professionalism of our staff, we are aware that it is only because of them that we are able...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Room Service
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Babysitting
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$143 - US$371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#4 On the Beach Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$143 - US$371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#4 On the Beach Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8497)
Pool & Beach (2622)
Room & Suite (866)
Dining (734)
Family and Play Areas (133)
Amenities (40)
Business Centre & Event Rooms (25)
Questions & Answers
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Donald K
14 May 2018|
Answer
Response from George M | Reviewed this property |
Premium liquor was available from the lobby bar, there was an extra charge which in the cases I remember was about $5.00 extra but depended on the type. There are several menus placed around the bar seating area which... More
0
Votes
Pierre A
12 May 2018|
Answer
Response from Bringontheheat | Reviewed this property |
Hi Pierre yes we also had the same issue we could not get the threomstat to go any lower..... we only had a standard room this time ( they were the original blocks but the 3 previous times ask for blocks 10,11 or... More
0
Votes
sheltertesskay
20 April 2018|
AnswerShow all 3 answers
Response from iwantowrite | Reviewed this property |
Sorry, but we just snorkel. I am not familiar with the scuba available. Perhaps an email directly to the hotel may be helpful. Have a fab vacay. We are planning to go back in the late fall! Great place.
0
Votes
Room Tips
"3108 Building 3 excellent location. Central to everything"
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"Lots of walking at this resort as it is very large."
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"If you have mobility issues ask for a ground floor room. There is a shuttle service available if you need it."
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"We travelled with Air Transat and that gave us a few perks including a room close to everything. We were in..."
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