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Please note that all the great reviews are not current. We stayed here 3 years ago and loved it -- beautiful location, nice helpful managers, gorgeous beach, etc. Now it is being renovated, the staff is in flux, and NO ONE ON SITE SPEAKS ENGLISH....More
Response from ResidencesCasaCoson, Reservaciones at Casa CosonResponded 3 days ago
Hello Jean, thanks for your comment, we know how important it is for the staff to speak English, however your husband spoke French and did not want to use his knowledge, so your stay was not as pleasant as expected, the staff speaks French ,...More
We stayed there in February 2016 and absolutely loved it! The blond lady taking care of us was very nice and hospitable (I am not sure whether she is the owner that others were talking about). Casa Coson is pretty much heaven on earth!
I will never go back. The environment is very nice but the owner of the hotel should not run a hotel. She has no clue what hospitality means. Worst hotel I've ever been. And... you book with A/C, but it will never work because the...More
1 Thank Kathrin V
Response from Alma A, Director de Relaciones con Clientes at Casa CosonResponded 6 April 2017
These guests went to town to have dinner and when they got back to the hotel, they asked our security guy for glasses and ice because they wanted to continue celebrating their birthday.
They were drinking and talking loud in the garden area, lobby and...More
If you want to celebrate your birthday and go as a family, don't go.. the owner has zero understanding and is super rude. And don't think your room will have A/C when you book with it. They turn the breakers off. The client is king...More
We had a fabulous lunch at Casa Coson the other day. Excellent food! Friendly owners and nice staff! Perfect setting right on the beach. The vegetarian dish was fantastic. Looking forward to going back next week. Highly recommended.
Response from ResidencesCasaCoson | Property representative |
Thank you for your interest in Casa Coson.....The best way for you is to rent a car directly from Punta Cana airport or a taxi driver for 400 US$/way (around 5 hours driving from here,...) Don't forget that... More
Thank you for your interest in Casa Coson.....The best way for you is to rent a car directly from Punta Cana airport or a taxi driver for 400 US$/way (around 5 hours driving from here,...) Don't forget that we're NOT working with Expedia so take care of this!!