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Hotel Grand Chancellor Palm Cove

Traveller (201)
Room & Suite (55)
Pool & Beach (21)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (557)
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511 results
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LanguageEnglish
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170
114
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Show reviews that mention
All reviews short walk to the beach big pool some tlc games room would stay again kids loved the pool beds were comfortable quiet location great for families the main street great facilities main pool great pool beach front port douglas hgc pools
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1 - 5 of 511 reviews
Reviewed 1 week ago via mobile

Booked this place based on reviews and photos????...dirty floors even after housekeeping has been, mould on bathroom ceiling ( can’t be good for your health).. items from previous holidaymakers under tv cabinet (still there after our four day stay), fridge leaking water on floor and...More

Date of stay: January 2019
Thank LXOXO71
Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 1 week ago

Dear LXOXO71, Thank you for taking the time to provide us with feedback from your recent stay. I am disappointed to hear that we were not able to exceed your expectations in regards to the cleanliness of the accommodation room. We are dedicated to continually...More

Reviewed 2 weeks ago

If the rooms had a revamp it would be awesome. The service was great but the rooms let the place down. A bit of a walk from the carpark to our room. The games room was good. Overall would stay again but would prefer to...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank GrantWS1
Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 2 weeks ago

Dear Grant WS1 , I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay. I have got some great news we are currently refurbish 80 of our rooms, they are due to...More

Reviewed 2 weeks ago

Hotel grand chancellor was a fantastic hotel to stay at for our wedding anniversary getaway. The rooms & pool were beautiful & staff so helpful. Would be staying here again next time! Highly recommendMore

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Wanderer57014173910
Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 2 weeks ago

Dear Wanderer57014173910, Thanks so much for your 5 star review. I'm so pleased that you enjoyed your stay with us, and that you found our team friendly and helpful. We look forward to welcoming you back on your next visit to Palm Cove. Kind regards,...More

Reviewed 2 weeks ago

We had stayed at this location many years ago. The facilities are in need of some updating, but it was still good value. Generally the staff were very helpful. It will be interesting to see how this hotel develops into the future.More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Companion17059081162
Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 2 weeks ago

Dear Peter, Thank you for taking the time to write your very review. It was so nice to see you had enjoyed your stay and that we are good value and our staff are friendly. We are currently undergoing a room refurbishment which will be...More

Reviewed 2 weeks ago

Hotel is in a great location, far enough away from the town to be private. However, the room was in desperate need of a good clean, scrub and make over. Apparently the Hotel is due to be refurbished which is great news as it really...More

Date of stay: September 2018
Thank DeCeed29
Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 2 weeks ago

Dear DeCeed29, Thanks so much for your review. I'm so pleased that you enjoyed your stay with us. Yes we are in the process of doing a room refurbishment, which we are all very excited about. We look forward to welcoming you back on your...More

View more reviews
About
Description
Hotel Grand Chancellor Palm Cove is set in 45 hectares of lush tropical gardens, just 5 minutes walk from the beach, or the charming village of Palm Cove. The accommodation includes large resort rooms with two More double beds and lounge, 1 and 2 bedroom suites and superior suites with cooking facilities. The resort facilities include a restaurant, bar, 2 swimming pools (one with kids slide), complimentary internet stations. Access to the Palm Cove Country Club 9-hold golf course, tennis and squash courts, gym & sauna is provided at discount rates.Conference & Catering facilities specialising in everything from large residential conventions through to intimate boutique Weddings. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Romantic
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Romantic
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
140
Price range
US$70 - US$131 (Based on Average Rates for a Standard Room)
Formerly known as
Novotel Palm Cove Resort
Also Known As
Novotel Palm Cove Hotel Palm Cove
,
Accor Palm Cove
,
Palm Cove Novotel
,
Hotel Grand Chancellor Palm Cove Queensland
Location
Australia > Queensland > Cairns Region > Palm Cove
Hotel class
Hotel Style
Romantic
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
140
Price range
US$70 - US$131 (Based on Average Rates for a Standard Room)
Formerly known as
Novotel Palm Cove Resort
Also Known As
Novotel Palm Cove Hotel Palm Cove
,
Accor Palm Cove
,
Palm Cove Novotel
,
Hotel Grand Chancellor Palm Cove Queensland
Location
Australia > Queensland > Cairns Region > Palm Cove
Photos
Traveller (201)
Room & Suite (55)
Pool & Beach (21)
Dining (9)
Business Centre & Event Rooms (3)
Nearby
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Questions & Answers
Ask a question
Samatha-D
5 July 2017|
AnswerShow all 3 answers
Response from Adam84Adam | Reviewed this property |
Stayed in August 2016, our room was spacious and clean, with a kitchenette, the public areas were pleasant and also clean. The hotel is pretty simple I would say, it's not the ritz, but when we visited it was well maintained... More
0
Votes
Samatha-D
19 May 2017|
AnswerShow all 2 answers
Response from wvbs r | Reviewed this property |
Beach is just walking distance may be 1 km, but at this time of year the water is rough so we did not venture into the beach, all the pubs are just opposite to the beach.
0
Votes
Shazz C
16 January 2017|
AnswerShow all 4 answers
Response from gual422016 | Reviewed this property |
The Hotel has a spa but I don't remember there being a gym. There is a gym called oceans edge less than 10 minutes walk from the hotel though. It is open from 10 till 4.
1
Vote
Room Tips
"Garden view rooms are my preference"
I6168RJjohnf
5 Dec 2018
Read review
"Stay somewhere else"
LeonM111
26 Oct 2018
Read review
"Ensure you book on the main side of hotel"
TCG_9
24 Sep 2018
Read review
"WE stay in an apartment"
gawhite2016
22 Aug 2018
Read review
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