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Apart from the below average standard of cleanliness in the room and the lack of elevator for our 40kgs of luggage up two flights of stairs, the worst part of this Hotel was the staff.
We arrived at the Whitsundays Terraces only to see the...More
Great location overlooking Airlie, rooms old but clean this place with a refit could be amazing its in a prime location. Our room had a view to die for it was big and clean but in need of TLC, WiFi was decent but only worked...More
Response from Whitsundayterraces, Manager at Whitsunday Terraces ResortResponded 6 days ago
Thank you for your review. Glad to hear that you enjoyed your stay.
We are looking into getting Wfi into the rooms in the not to distant future. As per our confirmation letter wifi is only available at this stage around the pool area. All...More
I chose here because of the terrace and there was almost fully booked in Arlie.
This 'apartment'(not a hotel or resort) has
good view because it's on the heel, to make matters worse, when we seat on the terrace, we just can see the hot...More
German cockroaches found infesting our luggage, hiding under bedroom carpet!! Balcony doors dont seal - spiders in bed, geckos in room. Ants all through kitchen and bathroom on arrival. Air con didnt work - filter clogged and mouldy so washed it in the bath ourselves!!!...More
Thank Taylor P
Response from Whitsundayterraces, Manager at Whitsunday Terraces ResortResponded 3 weeks ago
Hello Taylor P,
Thank you for your feed back. I have bought up the cleaning issues with our contract cleaners and we apologise for the oversight. As I explained we have just been pest controlled, this does sometimes cause a heightened activity. I am happy...More
This is again one of those resorts where each unit is investor owned so it is very important you can see the actual room before you actually book. I stayed one night in one room where the furnishings were very dated and used. The fridge...More
Thank Finian M
Response from Whitsundayterraces, Manager at Whitsunday Terraces ResortResponded 4 weeks ago
Thank you for your review and we will pass you feed back onto the owner of the apartment you stayed in.
US$94 - US$168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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