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Pinnacles Resort

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434 Reviews from our TripAdvisor Community

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Showing 430: English reviews
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 September 2014

This place was fantastic - we had a two-bedroom seaview apartment and it was stunning. The apartment itself was clean and well laid out. The bathrooms were spotless and the kitchen amenities were brilliant. The beds were so comfy! We had an incredible view from the large balcony, and loved the spa in the evenings! We were staying with another... More 

Helpful?
3 Thank Caitar
Pinnacles, Front Office Manager at Pinnacles Resort, responded to this review

Good Afternoon, Thank you for your review and we are happy that you enjoyed your stay. Guests always comment on the size of our apartments and our 2 bedroom apartments are perfect for those people sharing. We have recently replaced a lot of the beds in the apartments so glad to hear they are comfy! & nothing beats sitting on... More 

Terrigal, Australia
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 23 September 2014

My husband and I retuned to Pinnacles after 7 years. We originally stayed in a top floor apartment through a private owner, and we were sad to find that for our recent visit it was not the same. This review was difficult for me to critique, as there were some good, bad and some items that need real attention. So... More 

Helpful?
5 Thank Knomestar
Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2014

You know when you book something online and you are never quite sure if it's really going to be quite as good as the add says it will be...well Pinnacles was everything it said it was, and more. We landed in Proserpine Airport and had a shuttle waiting for us to take us on about a 20min trip to the... More 

Helpful?
Thank Casey A
Sunshine Coast, Australia
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 September 2014

Such a special Honeymoon location. 180 degree views of the Whitsundays & a private Jacuzzi - you just can't beat that. Yes that hill is not fun but you can catch a taxi from the main street & it'll drop you right at your room for roughly $4. So handy especially when your carrying food from Woolworth's to your room.

Helpful?
Thank KelliAnneMcKenna
Brisbane, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2014

My husband and I have been coming to Airlie for 5 years and this is by far the best place we've stayed in. Friendly, professional service at the reception making us feel welcome, The view from the large balcony is superb and totally makes up for the hill. We had some friendly cockatoos visiting us on our verandah late in... More 

Helpful?
1 Thank Laurie N
Pinnacles, Front Office Manager at Pinnacles Resort, responded to this review

Good Afternoon Laurie, Thank you for your review and we are pleased to hear you had a great stay! All the staff at Pinnacles pride themselves on delivering exceptional service and we are glad that we made you feel very welcomed. We do hope to have you visit again and suggest you contact us direct so we can offer you... More 

Canberra, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 September 2014

Spent a week with my husband in apartment 25. The balcony is HUGE and the views must be seen (the driveway really is as steep as everyone says). Outdoor furnishing needs updating ( we were envious of other apartments). Very friendly staff and excellent facilities. This apartment overlooked the one downstairs as did the one above us. A little more... More 

Helpful?
Thank CatK1711
Sydney, Australia
1 review
Reviewed 26 August 2014

Travelled with my partner and another couple for a wedding and stayed in a 2 bedroom apartment. Bedrooms and bathrooms were exceptional (king sized beds were very comfortable) with the ensuite shower having a frosted window (silhouettes may be seen from the driveway). The view was above exceptional from every window, the lounges were comfortable, the tv had a good... More 

Helpful?
Thank Laney W
Bognor Regis, United Kingdom
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 August 2014

I don't think my words will give this resort the justice it deserves. Everything from the staff, the apartments and the pool are just top quality. We had panoramic 180 degree views of the sea and marina from our apartment and the sunsets from our hot tub were a real treat. The infinity pool was beautiful and really set the... More 

Helpful?
Thank Georgie_Smith11
Long Beach, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2014

We really enjoyed Pinnacles Resort! Definitely a 5 star resort however, there is a couple of things they could fix to improve it. First, and most important to us was internet access. They say free wifi but only in the lobby area. Well if you saw the hill you have to climb to get to the lobby every time you... More 

Helpful?
1 Thank BeccaMuse
Pinnacles, Front Office Manager at Pinnacles Resort, responded to this review

Good Afternoon, We are glad to hear your stay with us overall was pleasant and thank you for submitting your review. The heated infinity pool throughout winter is always a pleaser amongst guests. The views really are amazing and unfortunately to get that view there is a hill. The local taxi company are more than obliging to take our guests... More 

Brisbane, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 August 2014

Hi I have to say that of all the places I have reviewed over the last few years...this is a gem :-) We arrived for a 3 night stay from Brisbane in August which is Winter here in Australia. We picked up a great deal through Expedia including flights. The check in time is 2pm...we arrived about 11.30 am. The... More 

Helpful?
Thank Sandra M

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Pinnacles Resort is located 300m from the heart of Airlie Beach and consists of 1, 2 & 3 bedroom self contained apartments all with king bed, balcony, spa & magnificent views of the Coral Sea. Onsite facilities include 20m ozone heated wet edge swimming pool, gym, sauna (infrared & traditional) & a tour desk. Relax in 5 star luxury. ... more   less 

Additional Information about Pinnacles Resort

Address: 16 Golden Orchid Drive, Airlie Beach, Queensland 4802, Australia
Region: Australia > Queensland > Airlie Beach
Price Range: RM624 - RM1,337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pinnacles Resort 5*
Number of rooms: 29
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Also Known As:
Pinnacles Resort And Spa
Pinnacles Hotel Airlie Beach
Pinnacles Resort Airlie Beach/Whitsunday Islands
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacles Resort staff and other travellers.
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Questions? Get answers from Pinnacles Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view, infinity pool, Jacuzzi room”
  • Room View..
 of 5 bubbles aearley2016, 24 Nov 2016 | Read review
“Avoid apartments overlooking the pool if you want privacy.”
 of 5 bubbles M6522HRmarkd, 30 Oct 2016 | Read review
“Would definitely suggest getting a room with a spa and a good view over the ocean.”
 of 5 bubbles Bigharps, 24 Sep 2016 | Read review
“Rooms over pool are lovely but noisier from early swimmers, maintenance man early in morning etc. get the outdoor jacuzzi - looked amazing.”
 of 5 bubbles lizzyd55, 18 Sep 2016 | Read review
“All rooms have a great view. There were no issues with noise.”
 of 5 bubbles Verytrippy6, 12 Sep 2016 | Read review
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