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The Empire Hotel

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Traveller (52)
Room & Suite (15)
Dining (5)
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Overview
  • Excellent16%
  • Very good38%
  • Average26%
  • Poor13%
  • Terrible7%
Travellers talk about
“dining room”(11 reviews)
“bottle shop”(4 reviews)
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (130)
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21
44
31
18
10
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21
44
31
18
10
Show reviews that mention
All reviewsdining roommagnificent staircasebottle shopstair casetwo storiesfriday eveningscotch fillet steakdelicious lunchcharming hotelcountry pubheritage listedcontinental breakfastin townno liftold stylepasta dishesthe west coast wilderness railway
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11 - 15 of 124 reviews
Reviewed 14 January 2018

We stayed overnight and also dined in the restaurant. It's a beautiful historic hotel, but also very dated and far from luxury. So, if you're expectations are adjusted you'll have a pleasant stay. It's also very cheap and when you see the rooms, you'll see...More

Thank northropfrye
Response from Zac S, Public Relations Manager at The Empire HotelResponded 22 January 2018

Hi Northropfrye, Thank you for taking the time to leave us a review. We do strive to uphold the history of our hotel, while providing our patrons with a pleasant stay. We are very glad to read that you overall enjoyed your stay with us...More

Reviewed 9 January 2018 via mobile

Beautiful old pub opposite the Railway Station. The interior is full of character and the Heritage listed stair case is superb. The menu is typically pub fare, but the quality, quantity & price are good value. Can certainly recommend the food.

1  Thank Anita R
Response from Zac S, Public Relations Manager at The Empire HotelResponded 22 January 2018

Hi Anita, Thank you for your wonderful review! We are very glad to read that you enjoyed your visit with us. We hope to see you back at Empire Hotel in the future! Cheers, Empire Hotel Management

Reviewed 24 December 2017 via mobile

We stayed here for one night and absolutely loved it. Love the heritage listed staircase and the old, yet beautiful style hotel. Friendly, outgoing staff. Possibly the comfiest bed on the West Coast? :). The only thing I can fault this magical place on is...More

Thank _rebekahzoe
Response from Zac S, Public Relations Manager at The Empire HotelResponded 27 December 2017

Hi Rebekah, Thank you for the wonderful review! And thank you for your feedback, we will be taking your comments on board! We hope to see you back at The Empire Hotel in the future. Cheers, Empire Hotel Management

A TripAdvisor Member
104
Reviewed 19 December 2017 via mobile

Great food reasonable prices for main with generous serves but a bit expensive for desserts. Dining room lighting is a bit dim so read the menu at the bar when you order. Can get a bit noisy when it's full nut the smaller room off...More

Thank A TripAdvisor Member
Response from Zac S, Public Relations Manager at The Empire HotelResponded 27 December 2017

Hello there, Thank you for leaving such a wonderful review! In particular, thank you for your feedback. We are always looking for feedback from our customers so that we can continually improve their experience. We hope to see you again in the future! Cheers, Empire...More

Reviewed 15 October 2017

Great old hotel with so much character,from the amazing staircase to the old fashioned rooms. The rooms are comfortable and very clean, Showers have good pressure and lovely hot water. The creaky floorboards add to the character of the place. The mattress is very soft...More

Thank Shazsarale
Response from Zac S, Public Relations Manager at The Empire HotelResponded 16 October 2017

Hi Shazsarale! Thank you for such a wonderful review! This is exactly the kind of feedback that we work for to hear from our customers. We hope to see you again in the future! Cheers, Empire Hotel Management

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Hotel Amenities
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$56 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$56 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (52)
Room & Suite (15)
Dining (5)
Questions & Answers
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HennyK56
23 October 2016|
AnswerShow all 2 answers
Response from John H | Reviewed this property |
You may be out of luck with the connecting rooms. Best to check with the hotel directly
0
Votes
Room Tips
"Maybe ask for a renovated room otherwise you might get basic."
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"Didn't see a lift so the staircase may be a problem for people with mobility issues"
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"Ask for room that's not above the kitchen exhaust fan."
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"The rooms overlooking the railway caught the afternoon sun and were lovely and warm that night."
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