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Lilianfels Blue Mountains Resort & Spa

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Lilianfels Blue Mountains Resort & Spa
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1,510 Reviews from our TripAdvisor Community

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Showing 1,480: English reviews
Sydney, Australia
Reviewed 13 January 2015

The location is great and we had a nice room with a view over the gardens to the valley. The hotel was full, and the only time this was apparent was parking and breakfast! Staff are generally very helpful, however the level of service doesn't match other 5* hotels for the prices charged. We stayed for 3 nights over New...

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Helpful?
2Thank PhilS304
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. I am disappointed to read that we did not meet your expectation in some areas throughout your stay. We are known...

Canberra, Australia
Reviewed 10 January 2015

very nice hotel and staff . breakfast was very good esp the smoke salmon some things did dissapoint. I had forgotten my toothbrush and when we asked for one we were told a toilet kit costs about $10 more whichw as dissapointing

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Helpful?
1Thank Subin D
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. Please accept my apologises with regards to the request of a toothbrush as these are normally provided complimentary. I will follow...

Brisbane, Australia
Reviewed 9 January 2015 via mobile

Lillianfels is a truly high quality hotel clearly investing well in hiring the right staff with a customer centric attitude, training and maintaining a high quality standard of all the rooms. Although the gym needs a decent clean, more space and a bike. We have stayed at Lilianfels many times during the last 20 years or so which has always...

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Helpful?
Thank IRBS
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. Thank you very much for your fantastic feedback on our front desk and food & beverage staff along with the standard...

Sydney, Australia
Reviewed 9 January 2015

Very enjoyable experience,helpful staff,excellent breakfast .I wouldn't classify this hotel as a 5 star hotel but it's certainly a very good 4 star.If your trip takes you to the mountains at Spring or Autumn time the one thing not to miss are the magnificent gardens around Mount Wilson.Also try the Belgian restaurant in Leura(Ask the Concierge to book it for...

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Helpful?
Thank Chriskal997
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. I hope we can welcome you back to Lilianfels in the near future. With thanks, Ralf Bruegger Group General Manager

New South Wales, Australia
Reviewed 9 January 2015

Thank you to all for the exceptional service and care. We love the relaxing, quiet, serene atmosphere of Lilanfels - even when the hotel is fully booked it is quiet. As always, the Day Spa was heavenly, thank you. The children love the pools and we are most grateful that the hotel accommodates children and their needs also. We love...

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Helpful?
Thank Jen E
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay with you, and enjoyed the facilities and our team that looked after you and your family. It was also great to read the you enjoyed our Day Spa and the pool facilities...

Noosa, Australia
Reviewed 8 January 2015

We stayed the weekend after New Year's so it was very busy. The hotel is just lovely. The staff were great and we had a lovely large room with views. Great bed and the room was clean and furnished beautifully. Real old world charm. Dined at their restaurant, Darley's, which was also very nice. The food was delicious and the...

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Helpful?
Thank LPNOOSA
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. It was also great to hear that you enjoyed your dining experience in both Darley's Restaurant and Echoes Restaurant. Thank you...

Canberra, Australian Capital Territory, Australia
Reviewed 8 January 2015

We have stayed at Lilianfels 4 times in the past 3 years and are looking forward to our next visit in a few months. We always find the staff very friendly and helpful, and extremely accommodating to our young daughter. We have watched the sunset from the lovely indoor heated pool and enjoyed many hours curled up on the lounges...

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Helpful?
Thank Suzanne T
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. Looking forward to welcoming you back to Lilianfels for your next stay in a few months. With thanks, Ralf Bruegger Group...

Sydney, Australia
Reviewed 8 January 2015

We stayed at Lilianfels between Christmas and New Year, a very busy time, because we were celebrating our 40th wedding anniversary. It was brilliant. The hotel was full so service was occasionally slow. But why do we stay at a hotel in the country, to take it easy and slow down, surely. The room was spacious and had everything we...

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Helpful?
Thank Steve J
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you over the Christmas and New Years period and that we were able to make your 40th anniversary even more memorable. Great...

Reviewed 7 January 2015

My partner and I stayed at Lilianfels for 2 nights over New Years. The staff were well presented and helpful. Even though the hotel was fully booked, we didn't see or hear many people around. I had a relaxation massage which was amazing!! And we swam in the indoor pool. Our room (very beautiful) was quite large and we overlooked...

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Helpful?
2Thank Tara S
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you over the New Years period. Great to hear you also enjoyed our Day Spa and indoor pool. I hope we can...

Warsaw, Poland
Reviewed 6 January 2015

My partner and I decided to treat ourselves to a couple of nights at Lilianfels for Christmas. We found the location and facilities of the hotel to be outstanding as hoped, however the overall experience was disappointing due to the service... or lack of! The staff were all very polite, however, failed to attend to provide the level of service...

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Helpful?
2Thank Julia C
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa I am disappointed to read that on this occasion we failed in some areas to provide you with the service, and attention we are known for. I hope you accept my apologies, and rest assured all issues raised will be addressed with the...

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Deluxe Valley View Room (39)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Lilianfels Resort and Spa is a renowned haven for relaxation in one of Australia's most beautiful destinations. This multi-award winning hotel & resort is set amidst two acres of manicured gardens, overlooking the most spectacular scenery in the World Heritage Listed Blue Mountains National Park in NSW, Australia.Blue Mountains Accommodation | Blue Mountains HotelLilianfels Resort and Spa is a 5 Star resort with 85 Deluxe rooms and Suites. Onsite recreational facilities include heated indoor and outdoor pool, tennis court, billiard/games room, library and gym. Lilianfels is perfectly located within 5 minutes walk to the iconic 3 sisters rock formation at Echo Point and is close to all major attractions including Scenic World, Leura shopping village and award winning restaurants. Blue Mountains Dining | Blue Mountains RestaurantSituated within the grounds of the historic homestead of Sir Frederick Darley, Lilianfels is home to the multi-award winning Darleys Restaurant which features the best seasonal produce from the region, served in an elegant and romantic setting that is unmistakeably fine dining. Celebrate that special occasion in glamour and experience the revival of Lilianfels 'Old World Charm' as we invite you to peruse and tempt your palette with our new A La Carte Menu.Re-discover why our Multi-Award winning Restaurant excels again in style and service.Blue Mountains Conferences | Blue Mountains MeetingsWith meeting and events space for up to 100 guests complete with state-of-the-art equipment, 85 spacious accommodation rooms to house your delegates, and a fabulous array of fine dining options to choose from, it’s the ideal setting for meetings and conferences which will show your colleagues or clients how much you value them.Blue Mountains WeddingsThis European style country house hotel specialises in smaller weddings and events of up to 100 people. Personalised service, exceptional facilities and thoughtful attention to detail, accompanied by stunning views of the Jamison Valley make the hotel the ideal wedding venue.Blue Mountains Spa | Blue Mountains Beauty TreatmentsLilianfels is also renowned for its Spa. Guests can indulge in an array of soothing spa treatments individually tailored to refresh and rejuvenate. Enliven your senses with our soothing and restorative body and beauty treatments delivered by a team of caring and talented spa professionals.Dining with Spectacular Views at our sister property – Echoes RestaurantDiscover why Echoes Restaurant was awarded best regional restaurant in Australia by AHA in 2012. The combination of fine dining and spectacular views of the Jamison Valley have made Echoes a destination in the Blue Mountains. ... more   less 

Additional Information about Lilianfels Blue Mountains Resort & Spa

Address: 5-19 Lilianfels Ave, Katoomba, New South Wales 2780, Australia
Region: Australia > New South Wales > Blue Mountains > Katoomba
Price Range: RM786 - RM1,603 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lilianfels Blue Mountains Resort & Spa 5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Agoda, Hotels.com, Priceline, Travelocity and TripOnline SA so you can book your Lilianfels Blue Mountains Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lilianfels Blue Mountains Hotel Katoomba
Lilianfels Blue Mountains Resort And Spa
Lilianfels Blue Mountains Katoomba
Lilianfels Blue Mountains Resort & Spa Katoomba, Australia
Hotel Style:
#1 Spa Hotel in Katoomba
#1 Luxury Hotel in Katoomba
#3 Family Hotel in Katoomba
#3 Romantic Hotel in Katoomba
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Questions & Answers

Here's what travellers have asked, with answers from Lilianfels Blue Mountains Resort & Spa staff and other travellers.
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Questions? Get answers from Lilianfels Blue Mountains Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All much the same, I think”
 of 5 bubbles jonathana746, 17 Jan 2017 | Read review
“Don't pay for the view.”
 of 5 bubbles SaraLB70, 15 Jan 2017 | Read review
“Get a room overlooking the mountains”
 of 5 bubbles 403peteh, 12 Jan 2017 | Read review
“We had a corner room at teh back that was blissfully quiet, and had amazing views”
 of 5 bubbles 252maritab, 12 Jan 2017 | Read review
“Don't bother trying to have breakfast there. Go to a cafe for a nice relaxing breakfast.”
  • View from Executive Valley View Room with spa
  • View from Executive Valley View Room with spa
  • Pre-ordered roses
  • Executive Valley View Room with spa
  • Pre-ordered chocolates
  • Lilianfels
  • Lilianfels
  • View from Executive Valley View Room with spa
 of 5 bubbles Sarahceee, 9 Jan 2017 | Read review
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