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BEST WESTERN Alpine Motor Inn

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204 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Mena Creek, Australia
Level Contributor
3 reviews
Reviewed 3 days ago NEW via mobile

I could not sleep over the road noise and the fluctuating shower temperature was dangerous and highly unpleasant. We were booked for 3 nights and when I inquired about checking out after 2 nights they insisted I would be charged for 3 nights. This may have something to do with booking on booking.com but it was a miserable 3 night... More 

Helpful?
Thank jjjjjjjjjjac
London, United Kingdom
Level Contributor
363 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed 3 weeks ago

We stayed here a number of years ago but this visit we noticed a vast improvement. The room was spotless and the shower had a much better flow. Wayne who now runs the motel was most friendly and helpful as indeed were other staff we met. The grounds could perhaps benefit from a tidy up.

Helpful?
Thank Hamish42
Melbourne, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016

Great location and perfect stay for 2 nights. Checking in and out was really easy, the staff were really nice and the rooms were clean. The only disappointing thing was the bed was really uncomfortable. Close to all the local attractions and there is a nice restaurant next door.

Helpful?
Thank Sarah F
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 October 2016 via mobile

Greeted nicely by Wayne at reception. We checked in for a one night stopover in a family room. The room was a great size with separate bedroom for the the main bed. Neat, tidy and very clean. The beds were comfortable and the heating was adequate. No noticeable noise from the main road.

Helpful?
Thank Carmen H
Level Contributor
9 reviews
4 hotel reviews
Reviewed 4 October 2016 via mobile

Upon arrival I was bluntly greeted asked for cc and then given a key with feeling rather not welcome. Also the fact that this hotel advertise cable TV and in room safe which they had neither. When calling front desk to ask for some ice there was no answer. Even after going to reception the same thing happened no answer... More 

Helpful?
Thank Ace694
AlpineInnKatoomba, Owner at BEST WESTERN Alpine Motor Inn, responded to this review

Sorry about the ice, the reception guy was driving a guest to hospital. More 

Port Macquarie
Level Contributor
89 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 30 September 2016

Good sized room, clean & comfy. The chap on reception was friendly & efficient. The room was warm even though it was chilly outside. We found the fixed opening in the bathroom window let in too much cold air.

Helpful?
Thank robjac33
Melbourne, Australia
Level Contributor
85 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 17 September 2016

Booked via an on-line booking site and arrived late in the afternoon. Check-in was easy, and a choice of rooms offered. Have stayed here before (May 2014) so selected same ground floor room. We liked our room (a King room), it was spacious with a king size bed, clean and comfortable, no traffic noise, smallish en-suite. Now if they can... More 

Helpful?
Thank tourers_at_last
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2016

We booked a room for 4adults requiring a queen and 2 singles. I thought we would get on large room and was very pleasantly surprise to find a lovely family room with 2 bedrooms and plenty of space. The manager was very helpful and a good restaurant next door. It took a while to find the place as the address... More 

Helpful?
Thank Ruth B
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 September 2016

We chose this place due to cost factor and it had some great reviews on Trip Advisor. The bed was comfortable, there was a lot of stains on the carpet but apart from that, it did the job nicely. The air con worked well which kept us warm after a freezing day in the mountains. There is also breakfast available... More 

Helpful?
Thank Andrew S
Brisbane, Queensland, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 July 2016

This was our second stay (1st was same time last year) and it was just as good as the first. The manger has moved on and the owner of the business, Wayne, was managing things. He is a lovely man, very polite and helpful and did a pretty good job of our breakfast on all three mornings, even though he... More 

Helpful?
Thank Zanji2013
AlpineInnKatoomba, Owner at BEST WESTERN Alpine Motor Inn, responded to this review

Hi Michael And Judy, That's been very kind of you! Thank you for the positive comments, which means a lot to me as a new hotelier. Thank you so much. See you next year! Wayne More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN Alpine Motor Inn is quality AAA Tourism Officially Accredited Motel. AAA 3.5 star rated accommodation, most of our rooms are AAA 4 star rated rooms featuring well-appointed king, queen and family guest rooms. All rooms are non-smoking and include ensuite bathrooms, heating, reverse cycle air-conditioning, LCD Digital flat screen TV and wireless internet. Guests are welcome to enjoy our additional onsite facilities including next door restaurant, free parking, public access internet terminal and room service.Yes, in-room WiFi is included in our Motor Inn it is Free. ... more   less 

Additional Information about BEST WESTERN Alpine Motor Inn

Address: 197 Great Western Highway | Blue Mountains, Katoomba, New South Wales 2780, Australia
Region: Australia > New South Wales > Blue Mountains > Katoomba
Price Range: RM396 - RM561 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Alpine Motor Inn 3.5*
Number of rooms: 25
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Also Known As:
BEST WESTERN Alpine Motor Inn Katoomba, Blue Mountains, Australia
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Alpine Motor Inn staff and other travellers.
1 question
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Sydney, Australia
over a year ago

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Questions? Get answers from BEST WESTERN Alpine Motor Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 12, ground floor, quiet.”
 of 5 bubbles Zanji2013, 29 Jul 2016 | Read review
“Room no 12”
 of 5 bubbles Denodownunder, 18 Jun 2016 | Read review
“Rooms away from highway are quieter. Room 7 is one of the newly renovated family rooms on the ground floor.”
 of 5 bubbles Evocative, 22 May 2016 | Read review
“The Bar and Grill next to the Hotel serves excellent food.”
 of 5 bubbles trevorc973, 1 May 2016 | Read review
“Ground floor as stairs to next level”
 of 5 bubbles U7162ZVkarenb, 18 Mar 2016 | Read review
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