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Blue Mountains Heritage Motel

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135 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Reviewed 13 June 2016 via mobile

Thanks for having us ! Will definitely stay here again. Room was comfortable. Full hot breakfast. Free parking. Free and fast WiFi. Cheap tickets to attractions. Very friendly staff. The only thing that would make the hotel better would be puppies.

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Helpful?
1Thank Gillian W
charles80, Public Relations Manager at Blue Mountains Heritage Motel, responded to this review

Hi Gillian Thanks Kindly for your review its always pleasing to see that we have managed to meet our customers expectations. We look forward to your return visit

Sydney, Australia
Reviewed 31 May 2016

It was my second time staying here and I cant wait to go back. The staff are always friendly and helpful, the rooms are clean and modern with amazingly comfy beds. The hot breakfast that is served daily is great, there is something to suit anyone's taste. I would recommend this motel to anyone travelling to Katoomba, it is located...

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1Thank spratj21
Gold Coast, Australia
Reviewed 30 May 2016

Motel very well situated, with an Aldi across the road, and many restaurants for evening meals up the street. The room was comfortable, although no blankets supplied, so we had the central heating on all night as it was a very cold night. The drawback was the breakfast which was included with the room - we went down for breakfast...

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3Thank A7123HUTraveller
Reviewed 22 May 2016 via mobile

Stayed for a weekend and it was perfect for us, close to the bus stop to get to Scenic World and plenty of cafes and restaurants a fee minutes walk The staff were always friendly and helpful and a real pleasure to stay with. I'd happily return. The decor was a little dated but everything was clean and tidy. Breakfast...

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Helpful?
Thank Meurig S
charles80, Public Relations Manager at Blue Mountains Heritage Motel, responded to this review

Hello Meurig Thank you for taking time to let us know of your time with us . We always appreciate all reviews as it helps our team to . To provide a complete experience for our guests whilst in thew mountains ..

Sydney, Australia
Reviewed 8 May 2016

I made a booking with booking.com for one night in April, There was a FREE Cancellation period as part of the conditions. Even though the cancellation period was a few days prior to the arrival date my credit card was charged weeks in advance when I made the booking some. When our arrangements changed I cancelled the booking well within...

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Helpful?
1Thank Steven R
charles80, Public Relations Manager at Blue Mountains Heritage Motel, responded to this review

Hello Steven. I would like to apologise if their has been some confusion . Regarding your Booking with Booking.Com .. To Help you better understand the Process of Booking.Com and to let other potential guest understand the events that transpired to your review . I will touch on your Valid complaints individually if you don't mind. When you originally made...

Reviewed 12 April 2016

Very clean establishment. Generous room for family. Walking distance to main street with restaurants and shops. Friendly and helpful staff. Great full buffet breakfast with a lovely hostess.Comfortable beds and very clean.

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Helpful?
Thank cherierob
charles80, Guest Relations Manager at Blue Mountains Heritage Motel, responded to this review

Hello . Thanks kindly for your response and we hope that you will stay with us again on your return trip and as always we will do our best to ensure you have another great experience whilst in the Blue Mountains....Brett

Sydney, Australia
Reviewed 3 April 2016 via mobile

Room was clean, a nice size, quiet and comfortable. Welcoming and Helpful Staff. The breakfast was beyond what I expected. A range of juices, cereals, bread, spreads and a hot buffet. If you are staying at the Blue Mountains Heritage Motel you would be crazy not to get your breakfast included in your stay. With the motel located in between...

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Helpful?
Thank miz_emma11
charles80, Guest Relations Manager at Blue Mountains Heritage Motel, responded to this review

Hi . The experience whilst staying with us is what we hope to achieve , So its extremely pleasing to see we are heading in the right direction , It would be great to catch up with you on your next visit to the Blue Mountains as we have some great new packages that may make your stay even more...

Reviewed 26 March 2016 via mobile

Arrived early on the 18th room wasn't ready ..not a problem Honey on reception was warm and friendly and was happy to take our bag off us so we could go for a stroll around ...we came back later on checked in to find a complimentary bottle of wine (bonus)..Night manager was a top bloke really chatty and friendly ....

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Helpful?
Thank David H
charles80, Guest Relations Manager at Blue Mountains Heritage Motel, responded to this review

Thanks Kindly for your nice words. We do apologise that were not initially able to get you checked in on arrival , Occasionally Staffing issues do hinder the check in times. However you Enjoyed your experience with us as a whole, witch is what we would like to achieve with all of our guests. So thanks Kindly for you positive...

Reviewed 15 March 2016

Nice clean rooms. Comfortable beds and modern flat screen TV's. Room had kitchen facilities with a microwave and fridge.Air conditioner could do with an upgrade as it was loud even on low fan. Ample car parking on site. Shops just across the road. Very quiet rooms without traffic noise at all.

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Helpful?
Thank Paul B
charles80, Guest Relations Manager at Blue Mountains Heritage Motel, responded to this review

Hello there .. Thanks ever so much for bringing to our attention the air conditioner issue . We will have this issue sorted immediately . With out the constructive feedback from guest like yourself we would never be able to ensure that we are providing a complete enjoyable experience . .. We are happy that over all you have enjoyed...

Reviewed 6 March 2016 via mobile

My husband and I spent the weekend here and where made to feel very welcome. .free bottle of wine and our room was upgraded free of charge for our anniversary room was very clean spa was great and the breakfast was very good with great staff

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Helpful?
Thank Jenni S
charles80, Guest Relations Manager at Blue Mountains Heritage Motel, responded to this review

Excellent . We are happy that our surprise for you was appreciated , Our aim is to ensure that our guests, Have a complete enjoyable time both with us and whilst in the Blue Mountains .. Thanks for staying with us and we hope that you will again come and visit us in the future

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Blue Mountains Heritage Motel is rich with historic culture, friendly customer service and an unbeatable location in the heart of the Blue Mountains. The motel is situated in close proximity to top quality restaurants, quaint cafes and eclectic boutiques and shops, yet it is well away from highway and railway noise. The property is just a short stroll from Katoomba Railway Station and only a 10 minute walk to Echo Point, The Three Sisters, Scenic World and The Edge Cinema; allowing you to experience all that the Blue Mountains has to offer. Visit our website or contact our friendly front desk staff for more information on packages, events and more. Blue Mountains Heritage Motel is a proud link in the Equeva Accommodation Group chain. ... more   less 

Additional Information about Blue Mountains Heritage Motel

Address: 218 - 224 Katoomba Street, Katoomba, New South Wales 2780, Australia (Formerly St. Elmo Heritage B & B)
Region: Australia > New South Wales > Blue Mountains > Katoomba
Price Range: RM370 - RM700 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Blue Mountains Heritage Motel 3.5*
Number of rooms: 34
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Also Known As:
Blue Mountains Heritage Motel Katoomba, Australia
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Questions & Answers

Here's what travellers have asked, with answers from Blue Mountains Heritage Motel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For larger family's get the larger family room.”
 of 5 bubbles alexmF6114DA, 3 Oct 2016 | Read review
“Corner king spa suite is large, quiet and lots of light with a little kitchenette”
 of 5 bubbles 855maip, 8 Aug 2016 | Read review
“I think the King room with spa maybe nice”
 of 5 bubbles Sleesj, 25 Jul 2016 | Read review
“Room C is the king spa suite.”
 of 5 bubbles HannahE9992, 5 Jul 2016 | Read review
“Its clean, comfy and has everything you could need in your room. The family rooms are spacious with beds for all the family.”
 of 5 bubbles spratj21, 31 May 2016 | Read review
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