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They stuffed up our booking (even though I checked it in the week before travelling). We booked the disabled room to find we had been shifted into a normal room. We booked a twin to find we had been given a standard double. When eventually...More
1 Thank Pam H
Response from firecertifier, Owner at Diamond Island Resort & Penguin ShowResponded 26 October 2017
Poor lady, a very sad case. Our disabled rooms are fully approved and fitted. we allow disabled guests to bring there animals and the management assist with any query.
This woman booked direct and advised that her mum only required minimal assistance.
Yes she did...More
We had a lovely stay at Diamond Island. The location is perfect, the views are breathtaking and a big highlight is the penguins waddling past your room at night!
The unit was very spacious, modern and comfortable. We had cooking facilities which was super handy...More
Absolutely loved our stay at this resort. Friendly staff, the view from the room was amazing. Definitive stay here again and recommend it to my friends. the penguins were cute. comfy beds and big room.
Sally Gold Coast
The view is great and loads of potential BUT....
- premises are very poorly maintained
- bed was comfy but sheets didn't fit the bed
- advertises a bbq area but unable to use
- room not clean. Hairs on pillows, toast crumbs in draw,...More
Thank Chris S
Response from Wendy W, Owner at Diamond Island Resort & Penguin ShowResponded 13 October 2017
I enquired of our management and a person named chris s was NOT a geust of the Resort.
very dissapointing that we continually get day trippers trespassing on our property to use our beach.
Diamond Island Resort is for guests only as we are beachfront...More
We stayed here for two nights with our three children. Firstly, the pros: the location is fantastic - great beach views, a safe playground for our kids to play on, access to the beach, and driving distance to some amazing sights (Freycinet being one). We...More
US$210 - US$433 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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Also Known As
Diamond Island Hotel Bicheno ,
Diamond Island Bicheno ,
Diamond Island Resort & Penguin Show Bicheno, Tasmania
Jamie is answering this, the above people are only a very small minority of our guests, and all have a wonderful time, We own the place ( not managers), mostly the above people wanted some free benefits and/or cash or else... More
Jamie is answering this, the above people are only a very small minority of our guests, and all have a wonderful time, We own the place ( not managers), mostly the above people wanted some free benefits and/or cash or else they would write on trip advisor i do not like these threats. I and my staff do try to make all guests very happy. We do go to extra ordinary lengths to do this. Restaurant must be pre booked or you will/can miss out, it is only for our guests, no walk ins are accepted. The guests that have a wonderful time ( are encouraged to write on trip adviser) but i have noticed when having a wonderful time who wants to write an essay.
On a positive note. We have a free little Penguin Show from our deck built above the penguins and behind the sand dunes, as they live in our 5 acres of land, we watch as they come and go, and guests can join me, the invitation is always there. We have the greatest location, laundry for guests, Bar and Bistro, tenis, Outdoor Pool, Kids swing, slide play area, all rooms can watch their children, also from the dining room or bar. This truly is the best in the world, place to be. Have fun to all guests.
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"Front apartments great closest to beach and penguins."