We stayed in the suite, very spacious, comfortable beds, modern bathroom. The kids enjoyed a spa bath. Great location, close to beach and main Street. Room needed a good airing, smelt like curry. We would definitely stay here again.
There is a new management team on site, just one week prior to our arrival. The laundry room area was filthy-had not been swept out or anything for a long time. Our key card electronics needed battery replacement within a day but was done quickly. What was nice was the outdoor eating area with picnic table and umbrella as we ate out there frequently after buying whole chickens at grocery store locally. It took a while to figure out the A/C as it was warm and had been off for a while. We were able to get a rotating fan to help. The locations as great-could walk to beach and grocery store and restaurants. It would have gotten a higher rating if not for the lack of cleanliness in areas.
Stayed in a king room down the back of the complex and were so pleasantly surprised by our room. Absolutely lovely! The bed gobbled us up and we slept beautifully. Environment very quiet but within walking distance to the main road of Cowes where all the shops and restaurants are. Large room, big couch, newly renovated bathroom, even a little wardrobe area / dressing room. We were also made to feel very welcome by Mandy (thank you) and highly recommend all travellers give this motel your consideration if staying on Phillip Island.
PLUS SIDE: Spacious room with spa. Free wifi. Close parking. Staff contact and communication good prior to arrival. Never saw any staff while we were there. DOWN SIDE: Bed was very hard and made my back sore. Spa but a bit too close to the bed, so I had wet sheets on my side. No cutlery or plates/bowls for food. As the sink was in the kitchen and outside the bathroom, there was no surface or cupboard in bathroom, so had to put all cosmetics and stuff on floor, which was very tacky. No bubbles for spa either and jets worked poorly. Towel rail in bathroom broken. Lamp on my side of bed didn't work. No power points for PC and no clock. Tiny caravan fridge really struggled to keep a few cans of coke and a few bottles of wine cold, and there was no ice-cube tray, so we had to go out to get a cold drink. couches and chairs all dirty.…
Lovely large room with a most comfortable king size bed. Large well appointed bathroom. All the mod cons and clean . Situated in quiet setting and close to shops. Would highly recommend. We will certainly stay again.
My room was spacious and clean and equipped with everything I needed (refrigerator, microwave, kettle etc). The location is quiet and about a 5 minute stroll to the beach at Cowes. I thought it was a little on the pricey side but I stayed over the Christmas/Boxing Day period and everywhere is expensive at that time of the year. Having said that I would not hesitate to return and stay at the Tropicana again.
The lady that checked us in on Sunday was extremely nice and very friendly. The unit was spotless and the location is superb. The beach is a few hundred meters at the end of the Rd, and you are walking distance to all the cafes and restaurants. Thanks very much.
Received a very negative impression right from the beginning of my stay. The male receptionist was very unwelcoming and unhelpful; he was unfriendly and almost rude. Everything was too much trouble. When I asked about breakfast he said it was possible but he would prefer that I went to the trouble of having breakfast elsewhere because businesses were finding things difficult due to the Covid situation. His attitude was hardly conducive to encouraging tourism! The accommodation was standard but somewhat over priced. I will be staying elsewhere on my next visit.
Tucked away just a short walk from the main street, the Tropicana Motor Inn is quiet with comfortable, spotless and spacious rooms equipped with everything you need for a short stay. Mandy and Phil were amazing hosts and nothing was too much trouble for them. I was actually blown away by how accommodating they were. I'd definitely stay again. Highly recommended
We had a lovely stay, our room was lovely, nice big comfortable bed and spacious. The location was great, a short walk away from the beach and restaurants near by. Would definitely come back again, also such a great price!
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