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Grand Pacific Hotel Lorne

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Grand Pacific Hotel Lorne
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590 Reviews from our TripAdvisor Community

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Showing 569: English reviews
Melbourne, Australia
Reviewed 3 weeks ago

The staff were very friendly accommodated our needs and one of the most welcoming hotels we have stayed. The room was cleaned and the views were beautiful. The restaurant had yummy pizzas! A great place to stay thank you Di and all the friendly team st Grand Pacific Hotel you are great!

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Helpful?
Thank sophie h
GPH268, General Manager at Grand Pacific Hotel Lorne, responded to this review

Hello Sophie h, We appreciate your kind comments about our food and service. We as a team do try to be as consistent as we can ion the front and in the back of house we hope to see you all again soon. Regards Management

Reviewed 3 weeks ago via mobile

I have been to the Grand Pacific Hotel quite a few times. The view from the tables are stunning and all the waiters are very nice. Though the menu can be a little limited, all their food is of a high quality. The only time we had problems we got an apology and money off our meals. Overall a great...

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Helpful?
Thank Tom B
GPH268, General Manager at Grand Pacific Hotel Lorne, responded to this review

Hello Tom B, We have a lovely team working with us this summer and your review has made them all feel very good. We all thank you very much here at the GPH and look forward to your return. Regards Management

Melbourne, Australia
Reviewed 4 weeks ago

For the third summer we had a wonderful time. The staff were very cooperative. But compared to our overseas holiday apartments all accommodation in Lorne is very expensive. But we have booked again for next summer to a smaller apartment. look forward to seeing you all.

Review collected in partnership with this hotel
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Helpful?
Thank KenR67
GPH268, General Manager at Grand Pacific Hotel Lorne, responded to this review

Hello KenR67, Thank you for your return this year and your nice comment we look forward to seeing you next year at the hotel. Kind regards Management

Melbourne, Australia
Reviewed 4 weeks ago

What makes the Grand Pacific such a stand out in Lornevabd we have stayed at mistbofvtge main resorts is the wonderful customer service and genuine interest in our family. The location is perfect for peace and tranquility yet only a short but beautiful walk to the main beach. Atcthe starting point fur amazing walks to the Tram track trail and...

Review collected in partnership with this hotel
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Helpful?
Thank F7319SFamandar
GPH268, General Manager at Grand Pacific Hotel Lorne, responded to this review

Hello F7319SFamandar, All us here at the GPH appreciate your kind words and we look forward to you coming and staying with us again soon. Kind regards Management

Droitwich, United Kingdom
Reviewed 4 weeks ago

Stayed here for one night mid December. We were so looking forward to staying in a 'grand' hotel. Grand is was not. We were in a room that literally just fit a double bed in. Our large suitcases had two options, to stay in the hall way or to go in the bathroom. To get our suitcases to our room...

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Helpful?
Thank hanc29
GPH268, General Manager at Grand Pacific Hotel Lorne, responded to this review

Hello Hannahclark16, Our hotel has many different room types ranging from a non-view standard double room through to a King room with ocean view. All access to the rooms are via stairs and our staff are more than willing to assist our guest with getting their luggage to their room. Our rooms have recently had a summer make over and...

Reviewed 5 weeks ago

The hotel staff were lovely; very friendly and helpful. We ate a late lunch in the restaurant our first day there and our meals were delicious. There was a a good range of meal options. The breakfast buffet was basic but very tasty. The unit was basic but clean and a comfortable size. Beds were also comfortable. Could do with...

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Helpful?
Thank Savannah S
GPH268, General Manager at Grand Pacific Hotel Lorne, responded to this review

Hello Savannah S, Thank you for your recent review. We appreciate your feedback and will look into making some of the changes that you have suggested. regards management

Melbourne, Australia
Reviewed 16 January 2017

Be sure to make the Grand Pacific your next break away only 2 hrs from Melb CUB. The views from the King and Spa Rooms are spectacular. The staff are very friendly - nothing is a problem. The food in their Bistro/Restaurant is of a good standard with plenty of choice. All your 'pub' favs available. We have been going...

Review collected in partnership with this hotel
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Helpful?
Thank suzyw8
GPH268, General Manager at Grand Pacific Hotel Lorne, responded to this review

Hello suzyw8, Our staff appreciate your feedback and it gives great incentive for us to keep driving and making our beautiful hotel bigger and better. We look forward to seeing you next year during your annual return to Lorne for the Pier to Pub weekend. Regards Management

Melbourne, Australia
Reviewed 14 January 2017

Our 2 night stay was extremely enjoyable. The apartment was clean, comfortable and had good amenities. The view from the balcony was exquisite. Despite the hectic travelling we felt very relaxed after returning to the apartment. The only real improvement needs to be made in the Wi-Fi facility, as the signal was extremely weak in the apartments.

Review collected in partnership with this hotel
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Helpful?
Thank ncsethna
GPH268, General Manager at Grand Pacific Hotel Lorne, responded to this review

Hello ncsethna, We appreciate your comments in regards to your stay with us recently. We are so glad to hear that your were able to relax and unwind for your journey to Lorne and enjoy the beautiful views that are on offer from our apartments. I would also like to mention that our wifi in Lorne isn't the strongest, but...

Reviewed 12 January 2017 via mobile

We struggled to find accommodation in Lorne but with a 4 star TripAdvisor review, ended up here (many other places were fully booked). In short, I wouldn't recommend a stay here. This place is beyond tired. It's dated, there's cheap, old furniture, we saw two bugs in our room... etc etc. It's just all a bit crap, to use a...

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Helpful?
Thank AHCSTK
GPH268, General Manager at Grand Pacific Hotel Lorne, responded to this review

Hello AHCSTK, We appreciate your comments as a last minute booking for accommodation in Lorne during the busy peak period. In regards to your comments there are many returning guests that we welcome back here every year that would tend to disagree. Yes there is no air conditioning in our hotel as the big bay windows and all the entrances...

Kent
Reviewed 12 January 2017 via mobile

Admittedly a 3* but the price was totally unjustified and not value for money. The hotel is very tired and in desperate need of redecoration and updating. The curtains And blinds were inadequate to keep out the light, the ensuite mouldy and with no storage, furniture old fashioned and tatty. There was limited parking and no lift with no offer...

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1Thank TiggerD
GPH268, General Manager at Grand Pacific Hotel Lorne, responded to this review

Hello TiggerD, Our hotel which was built in 1875 has history and charm. Admittedly, there are some minor areas that require some attention and we have addressed the issues that you have mentioned. There is more than amply parking available in front and on the side for all that dine and stay with us in our glorious hotel. We offer...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service

Additional Information about Grand Pacific Hotel Lorne

Address: 268 Mountjoy Pde, Lorne, Victoria 3232, Australia
Region: Australia > Victoria > Lorne
Price Range: RM383 - RM1,417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Pacific Hotel Lorne 4*
Number of rooms: 38
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Also Known As:
Grand Pacific Lorne
Grand Pacific Hotel Lorne Great Ocean Road, Australia
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Questions & Answers

Here's what travellers have asked, with answers from Grand Pacific Hotel Lorne staff and other travellers.
2 questions
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Beijing, China
over a year ago
Melbourne, Australia
11 months ago

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Questions? Get answers from Grand Pacific Hotel Lorne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartments are great for families with plenty of space, good seaviews”
 of 5 bubbles laurenv923, 14 Feb 2017 | Read review
“Ask the right questions and they will help.”
 of 5 bubbles Steve20151116, 13 Feb 2017 | Read review
“Rooms have squeaky floors & are quite dated”
 of 5 bubbles melm163, 6 Feb 2017 | Read review
“front rooms have sea views!”
 of 5 bubbles sophieh662, 29 Jan 2017 | Read review
“We had a back unit. No view, but quiet and private.”
 of 5 bubbles savannahs790, 17 Jan 2017 | Read review
5 of 5