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Quest Williamstown

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Quest Williamstown
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237 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Melbourne, Australia
Reviewed 4 weeks ago

Friendly staff, good service. I booked 8 rooms for a group, an issue with one of the rooms was preempted by the cleaners and satisfactory alternative accommodation arranged with no fuss. Good food at the Pelicans Landing restaurant.

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Helpful?
Thank Wendy J
QuestWilliamstown, General Manager at Quest Williamstown, responded to this review

Hi Wendy J, Thank you for taking the time to review Quest Williamstown. Your group were fantastic to accommodate and would welcome them back with open arms. I am pleased to read yourself and the guest were satisfied with the alternative accommodation that was provided. Many Thanks Renee Crotty Property Manager

Perth, Australia
Reviewed 22 March 2017

Very friendly, great location near rail station, access to city, great views of the city from the parks and coast. Great restaurant on the doorstep with the centre of Williamstown just 2 minutes away... fantastic stay.

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Thank stephencT8844RL
QuestWilliamstown, General Manager at Quest Williamstown, responded to this review

Hi stephencT8844RL, Your review has been great to read and thank you for mentioning all the areas that are easily accessed from our property. Many Thanks Renee Crotty Property Manager

Melbourne
Reviewed 21 March 2017

Beautiful location, helpful and friendly staff made for a lovely stay When booking make sure you specify if you want a balcony or view room. We specified a balcony room but did not get one until our second night. The staff were all very helpful and sorted the problem out.

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Thank 45derekg
QuestWilliamstown, General Manager at Quest Williamstown, responded to this review

Hi 45derekg, Thank you for taking the time to review Quest Williamstown. Its great to see you have enjoyed your stay and we were able to change your room to accommodate the balcony. Thank you once again, Renee Crotty Property Manager

Melbourne, Australia
Reviewed 20 March 2017

A lovely apartment and great location. I would stay there again and recommend it however we did have a couple of issues. The plates provided had not been washed since the last guests and had just been thrown back in the cupboard with sauce on them. We also had to wait a good 10 minutes before anyone came to the...

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Thank H8231GXemilyc
QuestWilliamstown, General Manager at Quest Williamstown, responded to this review

Thank you H8231GXemilyc for reviewing Quest Williamstown. We appreciate all forms of feedback as we can only better our services through the eyes of our guests. Its disappointing to read the plates had not been cleaned properly and I will be passing the feedback onto the housekeeping supervisor to ensure this does not occur again. We are also currently reviewing...

Melbourne, Australia
Reviewed 17 March 2017

We had below average check in, room was average for we paid. Close to the wharf, gardens, cafes and the Titantic restaurant we visited. Bed was hard, pillows too soft which made it hard to sleep. We booked a room overloOk ING bay and gardens and got the ship yards. Overall average stay, and served its purpose but not in...

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Thank Kelza1976
QuestWilliamstown, General Manager at Quest Williamstown, responded to this review

Hi Kelza1976, Thank you for taking the time to review Quest Williamstown. We appreciate all forms of feedback as we can only better our services through our guests. We have recently refurnished our apartments which includes the beds and manchester. I apologise if you felt the new pillow top mattress and pillows were not to you satisfaction. We also have...

Broadford, Australia
Reviewed 15 March 2017

Great location. Ideal set-up. Customer service was best we have experienced in world-wide travelling. The young girl at reception went beyond normal requirements of the job. Hope she gets a raise. (Can't remember her name). Recommendations of places to visit and eat were all excellent. Even the weather was great!

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Thank barbararJ6556KB
QuestWilliamstown, General Manager at Quest Williamstown, responded to this review

Hi barbararJ6556KB, Thank you for recognising one of our team members has gone above and beyond for you. We do strive with every guest to ensure we provide the best customer service possible. Hopefully we will see you again soon Many Thanks Renee Crotty Property Manager

Winfield, United States
Reviewed 12 March 2017

This property is at an excellent location! It has beautiful views and the apartments are spacious. We had room 29 which overlooks the water, sailboats and the skyline of Melbourne! It was absolutely beautiful to sit on the balcony and watch the activity.

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Thank Dreama S
QuestWilliamstown, Manager at Quest Williamstown, responded to this review

Thank you Dreama S for reviewing Quest Williamstown. Room 29 is a one of a kind room and is actually the only room that overlooks the city CBD skyline. As all our rooms are, this room is also available upon request. I'm pleased we were able to fulfil your request this time. Hopefully we will see you again soon. Many...

Sydney, Australia
Reviewed 12 March 2017

Great location and a great place to stay. Have stayed a few times and will be back. Never a problem for the staff to help out where needed. Painting the outside now so will look great when it is all finished.

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Thank Plukaduck
QuestWilliamstown, General Manager at Quest Williamstown, responded to this review

Hi Plukaduck, Fantastic you have kept enjoying your stay with us when your in the area. The outside paint work is just about complete and already makes a huge difference. We look forward to welcoming you back to Quest Williamstown. Many Thanks Renee Crotty Property Manager

Melbourne, Australia
Reviewed 11 March 2017

The conference venue and accommodation was fine it was the location that made this the perfect conference venue. Ideally located close to many varied restaurants and the view of the city at night makes it a relaxing location.

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Thank angeloh727
QuestWilliamstown, General Manager at Quest Williamstown, responded to this review

Thank you angeloh727 for reviewing Quest Williamstown and Pelicans Landing. Although we are separate business we do work together to ensure both our guests and diners are most comfortable with there stay and experience. We look forward to welcoming yourself and group back in the future. Many Thanks Renee Crotty Property Manager

Brisbane, Australia
Reviewed 7 March 2017

The location of this hotel in Williamstown is excellent. The view over the water, the green park area and the Victorian row of shops makes for a village atmosphere. The hotel has good sized rooms well equipped for self catering. The entire building had just been repainted and refurbished so was clean and bright. Friendly staff and very good service.

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Thank roberttD3326TP
QuestWilliamstown, General Manager at Quest Williamstown, responded to this review

Thank you roberttD3326TP for your feedback and review on Quest Williamstown. We are very pleased with the new look of our rooms and outside of the building. We completely agree with you that it looks bright and refreshed. Our location is one of a kind and are very thankful everyday to call Quest Williamstown our place of work. Hopefully we...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quest Williamstown

Address: 1 Syme St, Williamstown, Hobsons Bay, Victoria 3016, Australia
Region: Australia > Victoria > Greater Melbourne > Hobsons Bay > Williamstown
Price Range: RM700 - RM866 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quest Williamstown 3.5*
Number of rooms: 40
Reservation Options:
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Questions & Answers

Questions? Get answers from Quest Williamstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The location is generally quiet after 11pm.”
robertbE4926BE, 30 Jan 2017 | Read review
“Our room overlooked the boat yard. Would probably be nice to have one overlooking the park.”
Comocath, 31 Dec 2016 | Read review
“Rooms facing the park have a beautiful view but you are not able to request these on booking. Lower level rooms on this side can be noisy.”
Pookiezero, 19 Oct 2016 | Read review
“Rooms either 31 or 33 - beautiful views”
caroln897, 7 Aug 2016 | Read review
“Only rooms with vire over bay or park are nice”
tmwind, 10 Jun 2016 | Read review
5 of 5