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Quality Suites Banksia Gardens Albany

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#3 of 13 Hotels in Albany
Certificate of Excellence
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Quality Suites Banksia Gardens Albany
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99 Reviews from our TripAdvisor Community

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Showing 98: English reviews
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Reviewed 1 week ago

I stayed at Banksia for 5 nights with my fiancee. The decor of the rooms is very nice, even though they only provide air con in the living room - Meaning the bedroom stays cold or hot depending on the season. Not the smartest choice in my opinion... But the thing the annoyed us the most during our stay was...

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Helpful?
Thank Nicol D
Banksia G, General Manager at Quality Suites Banksia Gardens Albany, responded to this review

Dear Nicol, Thank you for taking the time to review our property. It is most appreciated. We are pleased you enjoyed the new decor in your apartment. Please accept my sincerest apologies for the cleaning oversight. Our rooms are checked after departure and once again before arrival. I am disappointed that this was not picked up before you arrived. I...

Perth, Australia
Reviewed 2 weeks ago

Ive stayed in a 2 room apartment. They are a good size and clean. The bedrooms have blockout curtains so not to much of a problem with the early sun shining in early in the morning. They have a loaded kitchen and lounge room. There is also a washing machine in the apartment with a stand up cloths airer. Although...

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Helpful?
Thank Traveller_JohnR
Banksia G, Manager at Quality Suites Banksia Gardens Albany, responded to this review

Hi John, Thank you for taking the time to review our property. I am glad to hear you enjoyed your stay and our apartment delivery service. I will pass on your feedback to our team. We look forward to seeing you again soon! Kind Regards, Sam Property Manager

Reviewed 2 weeks ago

The staff were very accommodating and friendly. The rooms were nice, clean and maintained to a high standard. The general manager at the time even included free breakfast when we inquired. The location was ideal as well as it wasn't in the center itself but only a 5 minute drive from the center. The only negative aspect was the slow...

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Helpful?
Thank Kerry M
Banksia G, Manager at Quality Suites Banksia Gardens Albany, responded to this review

Hi Kerry, Thank you for taking the tie to review our property! We are delighted that you enjoyed your stay and our breakfast offer. I am sorry to hear you had an issue with the wifi service, we have had the technician in to look at the system, which was recently upgraded, and it is fully operational with fast download...

Inglewood, Australia
Reviewed 2 weeks ago via mobile

Escaping the heat of Perth, and Albany was our choice. Quality Suites was our selection for accommodation. Located well, friendly, helpful staff and a superb apartment. Highly recommend it. Comfortable furnishings and quality toiletries. There is even a washer/drier supplied.

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Helpful?
Thank LYN G
Banksia G, Manager at Quality Suites Banksia Gardens Albany, responded to this review

Hi Lyn, Thank you for taking the time to review our property your feedback is very important. We are so glad you enjoyed our apartments and the customer service our team provided! Hope to see you again soon! Kind Regards, Sam Property Manager

A TripAdvisor Member
Level Contributor
2 reviews
Reviewed 3 weeks ago via mobile

I was delighted with everything. We arrived to a warm welcome and had a perfect stay. The rooms are very well appointed and there are a range of suite options for a short stay to much longer. We could easily walk into the town centre to enjoy Albany. Say 'yes' to the cooked breakfast. Delicious and excellent value. I particularly...

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Thank A TripAdvisor Member
Bowen, Australia
Reviewed 4 weeks ago

One of the main things a holiday maker wants in a motel is a good nights sleep. When in a hot part of the country you need a air conditioner in the bedroom or the room gets stuffy and the morning sun usually wakes me up. The rooms at this hotel do not have a/c in the bedrooms. The manager...

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Thank hughes57
Banksia G, Manager at Quality Suites Banksia Gardens Albany, responded to this review

Hi hughes57, Thank you for taking the time to review our property. Our team our proud of the service they provide and I am always delighted to pass on feedback such as this. Our breakfast offer is very popular with our guests and we are happy you enjoyed yours! Our reverse cycle systems sufficiently cool all rooms in our apartments...

Perth, Western Australia, Australia
Reviewed 16 February 2017 via mobile

This is my 3rd time staying at Quality Suites Banksia Gardens in Albany. The self contained apartments are all newly refurbished with good taste of furnishing, comfortable beds and stylish couches. Very clean and spacious too, which does help one to relax after a long day of work and meetings. Love the restaurant set up and the friendly staff. Truly...

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Helpful?
Thank OutbackShirl
Banksia G, General Manager at Quality Suites Banksia Gardens Albany, responded to this review

Dear OutbackShirl Thank you for taking the time to review our property. I am glad you enjoyed our newly refurbished apartments. I am also pleased you had a comfortable nights sleep, enjoyed the food and found the staff friendly. Its feedback like this that confirms we are on the right track to meet and exceed our guest expectations. Thanks again...

Reviewed 9 February 2017 via mobile

Where do I even begin, the first word that comes to mind is amazing! Now, they have earned this title in more ways then one. Firstly their service is impeccable, the staff are always lovely and are more then willing to help. Nothing is too big or too small. Secondly the rooms are also lovely, very spacious and always clean....

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1Thank Riss24
Banksia G, General Manager at Quality Suites Banksia Gardens Albany, responded to this review

Dear Rizza24 Thank you for taking the time to review our property, it is most appreciated. We are so pleased you enjoyed your stay, its even more pleasing since you stayed with us for such a long time and had the opportunity to experience everything we offer. I will certainly share this review with our team who will be very...

Reviewed 9 February 2017 via mobile

I have loved staying here! A home away from home. The staff are absolutely beautiful & have been exceptionally accomodating to everything we have needed. I will recommend this place to everyone I know!

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Thank Hollie94
Banksia G, General Manager at Quality Suites Banksia Gardens Albany, responded to this review

Dear Hollie94 Thank you so much for the positive feedback. We are so pleased you enjoyed your stay. Thanks also for recommending us and we hope to see you next time you are visiting Albany. Kind Regards Martin

Waikiki, Western Australia, Australia
Reviewed 7 February 2017 via mobile

I always stay here when in Albany for business. The staff are very welcoming, they remember me and treat me like a friend. I highly recommend this place: very clean, very comfortable, quiet, good food available, good location and no request is too hard for them to accomodate.

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Helpful?
Thank Helen B
Banksia G, General Manager at Quality Suites Banksia Gardens Albany, responded to this review

Dear Helen Thank you so much for taking the time to review our property. We are really pleased to read that you enjoyed the accommodation, the food and the customer service. I will also share this review with our team who share the same passion for great service and product and work really hard to exceed expectations. Thanks again for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Quality Suites Banksia Gardens Albany provides quality accommodation for corporate and leisure travellers; and people visiting family and friends who are looking for a home away from home. We offer more space, value and comfort than other room only accommodation. The property has 48 one, two and three bedroom apartments, situated amongst beautiful landscaped gardens, located within a 1 minute drive to the Albany city centre. Some apartments have full sized kitchens, internal laundries and large two person spas. The property offers cooked and continental buffet style breakfast and evening meal delivery to your apartment. ... more   less 

Additional Information about Quality Suites Banksia Gardens Albany

Address: 212 Albany Highway, Albany, Western Australia 6330, Australia (Formerly Banksia Gardens Serviced Apartments Albany)
Region: Australia > Western Australia > Albany
Price Range: RM448 - RM690 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Suites Banksia Gardens Albany 4*
Number of rooms: 48
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Banksia Gardens Albany staff and other travellers.
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Questions? Get answers from Quality Suites Banksia Gardens Albany staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the top would be better if you have trouble walking up and down hills although it is near the main road”
 of 5 bubbles Traveller_JohnR, 11 Mar 2017 | Read review
“Book ahead to get breakfast I think.”
 of 5 bubbles hughes57, 20 Feb 2017 | Read review
“Quiet, close to town & very comfy beds.”
 of 5 bubbles andyryley, 22 Jan 2017 | Read review
“There are many rooms to choose from so you can ask for what you want.”
 of 5 bubbles DeborahPr, 22 Jan 2017 | Read review
“Washing machine will be needed if you stay for more than 3 days so highly recommended rooms with washing machine.”
 of 5 bubbles Mickeblu, 11 Jan 2017 | Read review
5 of 5