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Karri Valley Resort

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Karri Valley Resort
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459 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Perth, Australia
Reviewed 18 May 2016 via mobile

Great place and location. We had a great week there with my folks. Special mention for Simon on reception who was excellent and managed to sort out the few minor issues quickly and professionally. If Im being hyper-critical, the service in the restaurant on the two nights we went was a bit Basil Fawlty-ish....!!!

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Helpful?
Thank AnimalReid
Vanessa T, General Manager at Karri Valley Resort, responded to this review

Good morning AnimalReid Thank you for your 5 star review, I certainly will give Simon your feedback. We are aware that we have had some hic ups within the Food & Beverage area and hope that it will settle down in the not too distant future. Look forward to welcoming you & your family back soon. Kind regards Vanessa Thomson

Perth, Australia
Reviewed 16 May 2016 via mobile

Wife and i stayed for 2 nights very very nice. Food was great breakfast to. If you are thinking if staying you must get the lake side room. I caught a fish ask reception and the chef will prepare the fish for you for dinner. 😆

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Thank Bitang
Vanessa T, General Manager at Karri Valley Resort, responded to this review

Good morning Bitang, Thank you for the review & comments...and also for breaking the myth that there are no fish in the lake!!! Hope you enjoyed your fish dinner... Look forward to welcoming you & your wife back to the Resort in the not too distant future. Kind regards Vanessa Thomson

Reviewed 14 May 2016 via mobile

This was our 2nd stay at this getaway. The first time we stayed in one of the lakeside rooms, this time we were a larger party and chose a 2 bed cabin. Whilst the accommodation is tired on all accounts you're there for the sensational natural beauty of the place, and whether thats taking full advantage of Lake views or...

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Helpful?
Thank Paul S
Vanessa T, General Manager at Karri Valley Resort, responded to this review

Good morning Paul S, Thank you for your informative review, I acknowledge that it is an aging property and this point is brought up with the owners frequently but am pleased that you enjoyed the benefits of the privacy & tranquillity of the cabin. We are definitely having some issues with our kitchens & wait staff currently but it is...

Perth, Australia
Reviewed 14 May 2016

We recently spent 2 nights at the Karri Valley Resort in a lakeside room. The location itself is beautiful and so peaceful, that it makes it so easy to escape from your everyday worries and stresses and just sitting there and immerse yourself in the beautiful surrounds. The room we stayed in was directly over looking the lake and was...

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Helpful?
Thank Steph R
Vanessa T, General Manager at Karri Valley Resort, responded to this review

Greetings from Karri Valley Steph R, Thank you for taking the time to post your very informative & constructive review, I really do appreciate all feedback. We are having a few issues within our food & beverage department currently, I am working with the Restaurant Manager to address this. I am horrified to hear that the staff tried to "guilt"...

Perth, Australia
Reviewed 2 May 2016

I have visited this resort many times. This last week I visited with friends and family so we had a lake-side room and a three bedroom chalet. The location is purely idyllic. The view over the lake is majestic and the trees lit up of a night is a view you can never tire of. Firstly let me comment on...

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Helpful?
Thank Trevor G
Vanessa T, General Manager at Karri Valley Resort, responded to this review

Good morning Trevor G Thank you for taking the time to post your review & comments, I appreciate all forms of feedback. I certainly will discuss your points with the necessary departments and fix the items that we are able to attend to onsite. I do apologise for what sounds like a very "minimal" continental breakfast, not our usual standard...most...

Toronto, Canada
Reviewed 25 April 2016 via mobile

Saw a few bad remarks on some of the reviews but thought I would take a go at staying here because they had replied to every comment. Well it was definitely worth the stay. Very clean, quiet and worth the value. Rooms were nice. Basic but nice. The restaurant was very nice. Service was very good. Reception could have given...

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2Thank cmtreloar
Vanessa T, General Manager at Karri Valley Resort, responded to this review

Good morning cmtreloar Thank you for taking the time to post your review & comments, much appreciated. I will have a word with our front office staff about their customer service...absolutely agree that they are the window to our business. It is amazing the daily difference in the scenery with the rains starting to kick in... Do hope you enjoy...

Perth, Australia
Reviewed 24 April 2016

We've stayed here a few times over the years but this time we couldn't get in over Easter, so stayed just down the road. Each day we spent a few hours at the resort, enjoying the kayaks and row boats, swimming, and joining in the various activities such as archery, treasure hunt and feeding the animals. The activities staff were...

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1Thank Grm69
Vanessa T, General Manager at Karri Valley Resort, responded to this review

Good morning Grm69 Thank you for your 5 star review of the resort, sorry we could accommodate you but I am pleased that you made use of the facilities & that you and the family enjoyed your time spent at the resort. Hopefully, we will see you in the not too distant future...don't forget to get in early for 2017...

United Kingdom
Reviewed 23 April 2016

The setting is beautiful, but the management lets down the impact. Our lake-side room with balcony looked out on a beautiful lake. Inside it was a different story -- dated decor, substandard bathroom, and no wi-fi. Meals were only OK. We had one dinner in the lodge and then had lunch and dinner out. Breakfast was generous to the point...

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1Thank Ernest P
Vanessa T, General Manager at Karri Valley Resort, responded to this review

Good morning Carnie49 Thank you for your review & feedback, I will share you comments with our owners about the décor & bathroom. We do advertise on all sites that there is no mobile or Wi-Fi at the resort, this is out of our control. I have spoken to the kitchens about your review and we have taken your comments...

Reviewed 18 April 2016 via mobile

Congrats to their photographer... We were really looking forward to our visit there but it didn't meet expectations! What's present on the gallery of pictures is not what we experienced. Only some have a lake-side view; only some reflect the photos ... Ours didn't! Being in the forest is magical. The restaurant is good. Service is friendly. But, unfortunately, we...

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2Thank George S
rmkarrivalley, General Manager at Karri Valley Resort, responded to this review

Good morning George S, Thank you for your review & for completing the internal Customer Survey card... I am sorry that we did not meet your expectations, and will address the issues that I can but unfortunately the way the property is situated not all chalets can have a lakeside view. Kind regards Vanessa Thomson

Cambridge, UK
Reviewed 16 April 2016

The resort is lovely and located in a beautiful small valley round a lake. The staff are friendly and (as I found when foolishly abandoning a large amount of money in a wallet in the restaurant) impressively honest. The restaurant is just OK in the evening, but supports a wide variety of local wines which makes up. Breakfast is barely...

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3Thank EllisW69
rmkarrivalley, General Manager at Karri Valley Resort, responded to this review

Good morning EllisW69, Thank you for taking the time to post your review and very informative comments, I certainly will speak to our Food & Beverage team about the evening meals and the standard of the breakfasts. I do agree with you about the safety of a BBQ on the balcony and we certainly do not encourage this practice. We...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Karri Valley Resort is a 3.5 star family resort in a beautiful, natural forest setting. Choose from a self contained 2 or 3 bedroom rustic chalet or a hotel style room on the edge of the Lake. The setting is spectacular, amongst towering karri trees bordering trout filled Lake Beedelup. Kookaburras, kangaroos, emus – truly an Australian getaway. Activities and facilities include: Canoeing, trout fishing, mini golf, archery, tennis, feeding the farm animals, bush walks, restaurant, basic general store and bottle shop.We are situated in an area where we have no mobile phone or internet coverage, so you can really escape. ... more   less 

Additional Information about Karri Valley Resort

Address: Vasse Highway, Pemberton, Western Australia 6260, Australia
Region: Australia > Western Australia > Pemberton
Price Range: RM584 - RM826 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Karri Valley Resort 3.5*
Number of rooms: 60
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Also Known As:
Karri Valley Hotel Pemberton
Karri Valley Pemberton
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Questions & Answers

Here's what travellers have asked, with answers from Karri Valley Resort staff and other travellers.
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Questions? Get answers from Karri Valley Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cabin rooms need an upgrade. Microwave didn't heat real well. Freezer needed defrosting ”
nessaPerth, 15 Apr 2017 | Read review
“Make sure you get a heater as the room was freezing when we arrived”
BALI2007BALI, 23 Mar 2017 | Read review
“If you want a view of the lake from your room, choose the hotel rooms. The Chalets are slightly set back from the shore in the forest.”
hudsonl742, 12 Mar 2017 | Read review
“Lakeside rooms are very relaxing especially waking up overlooking the lake and forest.”
ankitp525, 1 Mar 2017 | Read review
“lakeside rooms have lovely views!”
Pascalle965, 20 Feb 2017 | Read review
5 of 5