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Sofitel Noosa Pacific Resort

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#6 of 10 Hotels in Noosa
Certificate of Excellence
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Sofitel Noosa Pacific Resort
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782 Reviews from our TripAdvisor Community

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Showing 770: English reviews
Reviewed 5 days ago NEWvia mobile

Very grand property. Appears management are grappling with the property rebrand from Startwood to Accor. A number of small in room essentials missing and tv is low technology. Would have expected a higher standard of in room entertainment services. Balcony spa area somewhat tired and need of refresh. Lovely grounds and landscaping. Love the swim up bar and guest demographic.

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Helpful?
1Thank Glenn M
Management response:

Bonjour Glenn M, It truly was an honour to be able to host you during your holiday in Noosa; I am thrilled to read that you have found the Resort grounds to your liking. The Ambassadors at the pool are ecstatic to hear that you have indulged in the offerings that the swim up pool bar has to offer. The...

Gympie Region, Australia
Reviewed 1 week ago via mobile

My husband and I chose to stay at the Sofital Noosa for our 19th wedding anniversary and had a wonderful stay. All staff were very friendly and helpful. Our room was ready early which was great, the room size and view of the pool looking out to the ocean was very impressive. As we had massages booked at 10am we...

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Helpful?
1Thank Michelle S
RDM617, Manager at Sofitel Noosa Pacific Resort, responded to this review

Bonjour Michelle S, Congratulations again on your special milestone and for celebrating with us. Thank you so much for your wonderful review - we greatly appreciate you taking to the time to share the highlights of your stay. We look forward to welcoming you back! Guest Services Manager - Sofitel Noosa Pacific Resort

Melbourne, Australia
Reviewed 1 week ago

Absolutely loved staying at this beautiful resort. We had a river view room and the view was outstanding. The rooms, facilities and service were fantastic. The staff were always willing to answer any questions we had and were always very friendly. The pool with a swim-up bar was one of my favourite features. So relaxing! Location is great, Hastings St...

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Helpful?
2Thank lovetravel182
RDM617, Manager at Sofitel Noosa Pacific Resort, responded to this review

Bonjour lovetravel182, Thank you so much for your review. We are extremely pleased you were able to maximise your time with us and relax. Really appreciate your sharing your favourable comments. Guest Services Manager - Sofitel Noosa Pacific Resort

Greater Sydney, Australia
Reviewed 1 week ago

Whilst staff are friendly and well groomed, we were disappointed with the hotel's offerings. The hotel styles itself in the 'luxury' section, it would have been nice to have an upmarket, serviced lounge where one could have tea/coffee or bubbles during the day. The hotel offers a very sad little room just off reception, which only opens at 5pm and...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank karenmN7833ZR
Management response:

Bonjour KarenmN7833ZR, I am happy to read of your delight with the Ambassadors at the Resort; the Ambassadors strive to provide the highest level of service, while upholding a warm, relaxed, yet refined ambiance for our guests. I appreciate your suggestions regarding how the Resort can better cater to our guests, especially by introducing a coffee/tea lounge as you have...

Leeds, United Kingdom
Reviewed 2 weeks ago

We have nothing but praise for the staff at the Sofitel Noosa, led by the incredible GM, Mark Wilkinson, whose presence at the resort ensures that high levels are maintained 24/7 and which sets this property apart in terms of personal contact and service. Rarely do tyou find a GM hosting Early Bird Morning Walks with guests staying at the...

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Helpful?
1Thank deb and doc m
RDM617, Manager at Sofitel Noosa Pacific Resort, responded to this review

Bonjour deb and doc m, Thank you for choosing to stay with us for you visit to Australia. I am so pleased you took the time to join our General Manager on his morning walks - he definitely prefers company and will be delighted you enjoyed this aspect of your stay. Thank you again and we certainly appreciate the detail...

Hong Kong, China
Reviewed 2 weeks ago via mobile

The resort is good. The room looks exactly the same as advertised; very spacious and clean. We upgraded to the river view for our 5-night stay which was worth it. However, I was hoping the staff would be a little more informative and proactive when we checked in. Brief information like map, around town, wifi service and restaurants in the...

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Helpful?
1Thank Melita L
RDM617, Manager at Sofitel Noosa Pacific Resort, responded to this review

Bonjour Melita L Thank you very much for your review. Please accept my apologies for the lack of information offered for your arrival. This was disappointing to read as we should certainly be assisting unprompted with a general information summary. I am pleased that overall you had a wonderful stay and we hope to welcome you back again when you...

Greater Perth, Australia
Reviewed 2 weeks ago

We've been here year after year. If you can afford it, go. The rooms are huge, clean, five star. The resort has the best pool in Noosa, with a swim up bar. The staff are always so friendly. I realise not everyone can afford such a luxurious establishment, but if you are willing to pay then you will not be...

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4Thank LittleBlackKelpie
RDM617, Manager at Sofitel Noosa Pacific Resort, responded to this review

Bonjour LittleBlackKelpie, Thank you so much for your loyalty and for your review. We really appreciate you taking the time to share your experience. Happy New Year - Guest Services Manager - Sofitel Noosa Pacific Resort.

Port Macquarie, Australia
Reviewed 2 weeks ago

Spent 5 nights around Xmas at the Sofitel and will return! We had a delightful stay for Xmas including Xmas lunch in the restaurant. We booked a poolside Villa which was two level's and I would highly recommend. All of the staff are terrific even the cleaners are always greeting you with a smile. The location is great right on...

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Helpful?
3Thank 64Phil
RDM617, Manager at Sofitel Noosa Pacific Resort, responded to this review

Bonjour 64Phil, Happy New Year! Thank you so much for your review. I am pleased you had such an enjoyable stay and were able to share your experience. Hope you have a wonderful 2017. Guest Services Manager - Sofitel Noosa Pacific Resort

Sydney, Australia
Reviewed 3 weeks ago via mobile

This year I took my mother the the Christmas lunch at the SOFITEL. Last year, when it was the Sheraton, we went there and had a fantastic Christmas feast. I expected the same, albeit a different hotel group, at a cost of $240/person. May I say the lunch was below average for a 5 star hotel. The food was kept...

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Helpful?
1Thank foodeeforever
Management response:

Bonjour foodeeforever, I am saddened to read of your Christmas Lunch experience while being a guest of ours. The comments that you have provided the Resort with are not conducive of the standards that we uphold/practice at the Sofitel Noosa Pacific Resort. Please be assured that I have communicated your feedback to the Executive Chef, and he is personally following...

Brisbane, Queensland, Australia
Reviewed 4 weeks ago

Very nice hotel. I had a particularly large room with bathroom, also large private spa on the outside deck. No view as such from this particular room. The outdoor pool area was excellent with swim up bar. The service around the pool was good.

Review collected in partnership with Accorhotels.com
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1Thank Carol D
RDM617, Manager at Sofitel Noosa Pacific Resort, responded to this review

Bonjour Carol D, Thank you for staying with us and for sharing your short break experience. We are glad you enjoyed your stay and look forward to your return. Guest Services Manager - Sofitel Noosa Pacific Resort

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Experience luxury in the heart of Noosa at Sofitel Noosa Pacific Resort. With shopping, dining and sun drenched beaches just steps away you're perfectly positioned in the heart of Hastings Street to enjoy Noosa's village charm. Take the time and indulge in a relaxing Spa treatment and our culinary delights at our signature restaurant, Noosa Beach House Peter Kuruvita. ... more   less 

Additional Information about Sofitel Noosa Pacific Resort

Address: 14 - 16 Hastings Street, Noosa, Queensland 4567, Australia
Region: Australia > Queensland > Sunshine Coast > Noosa
Price Range: RM964 - RM2,343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Noosa Pacific Resort 5*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Orbitz, Hotels.com and Travelocity so you can book your Sofitel Noosa Pacific Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Noosa Hotel Noosa
Sheraton Noosa Resort And Spa
Noosa Sheraton
Hotel Style:
#2 Romantic Hotel in Noosa
#3 Spa Hotel in Noosa
#3 On the Beach Hotel in Noosa
#4 Top resorts Hotel in Noosa
#5 Luxury Hotel in Noosa
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Noosa Pacific Resort staff and other travellers.
21 questions
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Sydney
over a year ago
2 months ago
Adelaide, Australia
australia

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Questions? Get answers from Sofitel Noosa Pacific Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, away from the lift, sea view”
 of 5 bubbles debanddocm, 4 Jan 2017 | Read review
“Upper floors for the view, some lower rooms have a river view, just ask.”
 of 5 bubbles LittleBlackKelpie, 2 Jan 2017 | Read review
“Poolside Villa was great for two people.”
 of 5 bubbles 64Phil, 30 Dec 2016 | Read review
“Pool side view is nice”
 of 5 bubbles LouisG636, 16 Dec 2016 | Read review
“6th floor, Junior Suite, very quiet, and no outside noise, very tranquil, relaxing.”
 of 5 bubbles robynea865, 7 Dec 2016 | Read review
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