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Sofitel Noosa Pacific Resort

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#5 of 10 Hotels in Noosa
Certificate of Excellence
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766 Reviews from our TripAdvisor Community

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Showing 757: English reviews
Geraldton
Reviewed 3 February 2015 via mobile

We stayed here after a bad experience with holiday home accommodation. As Starwood Preferred Guests, we always trust in this brand of hotel and it did not disappoint. Right on Hastings Street, the food and service was impeccable. We were even fortunate to have specially made meals from the restaurant sent to our room! I highly recommend the seafood platter.

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Helpful?
2Thank Rebekah D
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this review

Dear Rebekah D, When I read your review I was very proud to be part of a global chain that is still able to deliver personalized experiences that connect with our guests and delivers all of this with a smile and the rewards of the best loyalty program in the business in SPG. The warmth and memories were apparent in...

Sydney
Reviewed 3 February 2015

This old favorite was recently renovated and comes up very nicely. The lobby is attractive and pleasant and the large rooms have been refreshed with up to date pale timber furniture and good soft furnishings. It is to be greatly regretted that the previous generous storage space in drawers has been removed and replaced by a useless stand for the...

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Helpful?
2Thank CommentatorMichael
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this review

Dear CommentatorMichael, Thank you for your comprehensive comments and positive score. I will ensure your feedback on the design and comfort elements of the refurbishment are shared with the designers so that they too can incorporate it in their planning and future design considerations. Warm regards, Stephen Ferrigno General Manager

Brisbane, Australia
Reviewed 2 February 2015

I loved my stay at the Sheraton! The room was spotless, the facilities were lovely. It was very quiet and peaceful especially considering you're on Hastings Street the heart of Noosa. The staff was very friendly and very helpful with everything, I felt nothing was a problem. I really enjoyed the pool and the restaurant. The price was reasonable. ....

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Helpful?
3Thank salty177
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this review

Dear salty177, It is a real privilege to know we played a part in creating the space for some rnr and time to recharge and return to connect with those that are most important. I hope we get to host the family again into the future as it is a great place for little ones and with the north facing...

Australia
Reviewed 31 January 2015

This was my first stay at the Sheraton despite staying at Noosa on several occasions. The Sheraton is the best venue I have stayed in. The rooms are large, the Hotel has free wifi and is centrally located. The pool is large with a good food selection and there are plenty of beds around the pool. I also always love...

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Helpful?
2Thank Julie E
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this review

Dear Julie E, The complimentary wifi for our SPG members who book online via an onlione Starwood channel has proven to be a huge success with many SPG members commenting on the speed and convenience. We still provide the option for complimentary wifi to all our other guests via the Sheraton Link and in the Hotel lobby and by doing...

Sydney, Australia
Reviewed 27 January 2015 via mobile

My family of two young children (6 and 3), my wife and I stayed at the Sheraton during the Australia Day long weekend, we stayed in a Lagoon Room- level 5. In summary we had a fantastic time, the rooms have all recently been refurbished and are faultless, good sized balcony, two bathrooms including spa bath, kitchenette, large dining table...

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Helpful?
2Thank BEN77B
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this review

Dear BEN77B, Thank you for your comments and I am pleased to see we were able to create some happy memories for you and the family. I hope we get the chance to host you again one day soon. Have a great year. Warm regards, Stephen Ferrigno General Manager

Sydney, Australia
Reviewed 27 January 2015 via mobile

I stayed at the hotel during the Australia Day long weekend and it was also my first trip to Noosa. Upon arrival there was a bit of a hiccup with the room type but the duty manager (I think it was Joe) came out and fixed it up. Most pleasant of all was that it was done with a smile...

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Helpful?
Thank AleksP1981
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this review

Dear hotwog4all, You made my day – it is a real honour to receive your feedback and via this forum acknowledge the team and all the wonderful memories we help create. I have just spoken with Joe and he was really chuffed and on his behalf I send his thanks for your kind comments. We hope to see you back...

Brisbane
Reviewed 26 January 2015

The Sheraton is a wonderful destination to unwind in five star comfort. Really enjoyed being poolside. We ordered food that was delivered to our pool lounges! Loved the swim up bar, just book it all back to the room. So easy to stay cool and relax with everything we needed. The staff were all very friendly. The King size room...

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Helpful?
1Thank SlamminSalmon
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this review

Dear SlamminSalmon, I receive some lovely comments about the swim up pool bar and the team poolside. I am very proud of their work and appreciate you taking time out to acknowledge the effort they put into the service delivery to their guests. Thank you for staying with us and writing your review. Warm regards, Stephen Ferrigno General Manager

Tokyo
Reviewed 25 January 2015

We stayed in one of the Villas. Service was great and friendly at all times with staff making every effort to meet our requests. Only let down was the food, not horrible but very average. And if you do not have breakfast included you will end up paying if you want breakfast in the hotel. Also, you have no choice...

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Helpful?
Thank tuffguest
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this review

Dear tuffguest, Thank you for your review and I am pleased you enjoyed your stay and experience here in Noosa. With so many wonderful venues to visit within the Hotel and the immediate area it is no surprise you enjoyed your stay so much and I must agree with you, Noosaville has some lovely cafes and possibly my favourite coffee...

Sydney, Australia
Reviewed 24 January 2015 via mobile

Last stayed here 13 years ago loved it then and after the renovation loved it this time. Staff very very good, attentive, relaxed, friendly. Poolside room was good, great size and clean, didn't eat at the hotel due to the many eating options in noosa Only very minor this was looks like the pool missed the renovation but was still...

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Helpful?
1Thank Don2156
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this review

Dear Don2156, How wonderful to learn that in 13 years we have maintained our service ethos and I am truly proud that we were able to once again create some wonderful Sheraton Noosa memories for you. I do hope we get to see you again very soon. Thank you for staying with us. Warm regards, Stephen Ferrigno General Manager

Sydney, New South Wales, Australia
Reviewed 23 January 2015

We booked our holiday here through MyHoliday Queensland and were pleasantly suprised by the smiling and helpful staff The room was large and comfortable with a lovely balcony overlooking the pool area The buffet breakfast was excellent and a good selection of fresh items The only downside was the terrible service and food at The Beach House Restaurant there supposed...

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Helpful?
1Thank Ozgrizzlybear
StephenFerrigno, General Manager at Sofitel Noosa Pacific Resort, responded to this review

Dear Ozgrizzlybear, Thank you for your review and notes detailing your most recent stay. To learn that you enjoyed so many aspects of the stay was a real pleasure for the team, I am surprised the experience in the Noosa Beach House Peter Kuruvita restaurant was below expectations and hope we can connect upon your return stay in April to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available
Official Description (provided by the hotel)
Experience luxury in the heart of Noosa at Sofitel Noosa Pacific Resort. With shopping, dining and sun drenched beaches just steps away you're perfectly positioned in the heart of Hastings Street to enjoy Noosa's village charm. Take the time and indulge in a relaxing Spa treatment and our culinary delights at our signature restaurant, Noosa Beach House Peter Kuruvita. ... more   less 

Additional Information about Sofitel Noosa Pacific Resort

Address: 14 - 16 Hastings Street, Noosa, Queensland 4567, Australia
Region: Australia > Queensland > Sunshine Coast > Noosa
Price Range: RM1,007 - RM3,217 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Noosa Pacific Resort 5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Sheraton Noosa Resort And Spa
Sheraton Noosa Hotel Noosa
Noosa Sheraton
Hotel Style:
#2 Romantic Hotel in Noosa
#2 On the Beach Hotel in Noosa
#3 Spa Hotel in Noosa
#4 Top resorts Hotel in Noosa
#4 Luxury Hotel in Noosa
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Noosa Pacific Resort staff and other travellers.
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Sydney
over a year ago
28 days ago
Adelaide, Australia

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Questions? Get answers from Sofitel Noosa Pacific Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor, Junior Suite, very quiet, and no outside noise, very tranquil, relaxing.”
 of 5 bubbles robynea865, 7 Dec 2016 | Read review
“away from carpark side”
 of 5 bubbles Drumsontherange, 7 Dec 2016 | Read review
“River views better than poolside.”
 of 5 bubbles juliehZ3068VN, 6 Dec 2016 | Read review
“The river cruise is a good day out”
 of 5 bubbles Jab0065, 4 Dec 2016 | Read review
“A view overlooking the river is nice but may be a little noisy as it also faces Noosa Parade. The ferry is also just outside but very handy”
 of 5 bubbles 568jilla, 2 Dec 2016 | Read review
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