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Novotel Cergy Pontoise

429 reviews
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Traveller (84)
Room & Suite (36)
Dining (17)
Overview
  • Excellent15%
  • Very good44%
  • Average30%
  • Poor8%
  • Terrible3%
Travellers talk about
“coach party”(7 reviews)
“evening meal”(6 reviews)
“swimming pool”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Cergy Pontoise
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (429)Write a Review
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17
69
61
15
6
Show reviews that mention
All reviewscoach partyevening mealswimming poolbusiness travelershort staybathroom showervery nice hotelseparate toiletstaying in central parislocal supermarketmini fridgean alternativeten minutesdouble bedquiet areafitness roombreakfast was excellent
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1 - 5 of 168 reviews
Reviewed 1 week ago

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Review collected in partnership with Accorhotels.com
Thank Francisco Javie... F
Hotel's Favourite
Reviewed 20 November 2017 via mobile

So I accidentally dropped my phone in the toilet during the first day of my stay and because of water damage it would no longer start. Abroad without a phone I panicked a bit. The staff was friendly and helpful enough to give me a...More

Thank DennisDB
Response from Dominique G, Directeur général at Novotel Cergy PontoiseResponded 9 December 2017

Dear Dennis, thank you so much for this nice, 5-star review! We are so happy to read that your stay was a success and that you could save you Smartphone ;-) Thanks again for reviewing our hotel, we will be delighted to welcome you again...More

Reviewed 3 weeks ago

Stayed Sun-Fri two weeks in a row for a work training course. The bed was comfy and food eaten the restaurant good, but otherwise most aspects were inadequate including: Room far too hot - even with window wide open through the night Arrived for my...More

Thank Anja B
Reviewed 19 November 2017

Well located for business around Cergy Pontoise. The hotel has all the facilities one needs for a Business stay. The fitness room is a bit on the small side, and under-equipped for the size of hotel and number of businessmen/women who enjoy a short work-out.

Review collected in partnership with Accorhotels.com
Thank David R
Response from Dominique G, Directeur général at Novotel Cergy PontoiseResponded 9 December 2017

Dear David, thank you for your comment and for choosing our hotel! See you soon at Novotel Cergy Pontoise.

Reviewed 11 November 2017

This hotel’s Restuarant is closed Friday, Saturday and Sunday every weekend. There are restaurants a mile away if you want to walk, if you have no car, or 5-7 minutes by car. It is just an inconvenience as they have no breakfast or anything. I...More

Thank marim302
Response from Dominique G, Directeur général at Novotel Cergy PontoiseResponded 14 November 2017

Dear "marim302", thank you for taking the time to share your experience at our hotel. I am very sorry to hear that you were disappointed with your stay, particularly regarding the food & beverage facilites. We do serve buffet american breakfast 7/7 and, even though...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$96 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$96 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (84)
Room & Suite (36)
Dining (17)
Pool & Beach (1)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Hazel c
8 March 2017|
AnswerShow all 2 answers
Response from Mike_b1745 |
Hi Hazel all coffee - tea drinking facilities are in the rooms regards Mike
0
Votes
Elvira52
19 July 2015|
AnswerShow all 2 answers
Response from Maggie H | Reviewed this property |
Nobody was ill as far as I know. But our party only had breakfast and not an evening meal.
0
Votes
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123
Room Tips
"The hotel was very busy and noisy during my stay. The room was too warm for me so I would recommend first..."
Read review
"we had 355 quite noisy at night"
Read review
"Check "refreshing air" system works"
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"Try to get a room at the front of hotel, lighter, brighter!"
Read review
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