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Mercure Hotel Frankfurt Eschborn Helfmann-Park

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Traveller (37)
Room & Suite (20)
Dining (15)
Overview
  • Excellent11%
  • Very good51%
  • Average30%
  • Poor4%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (142)
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3
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All reviewsbusiness hotelcould have been betterfree shuttlebusiness traveltrain stationbreakfast buffetmondayaccereal
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1 - 5 of 57 reviews
Reviewed 1 week ago via mobile

Just stayed in this hotel with our company. This is not a "high class" business hotel but in general I was satisfied. The UPs: * Good beds * Not too much noise * Friendly staff * Excellent breakfast, everything one needs! The DOWNs: * The...More

Thank Mark_Valerie
Reviewed 7 September 2017

Food is fine. Internet is not working. Reception hotline has a 10min queue. Location is bad - only for cars. Rooms are standard anonymous - could be anywhere in the world. Indeed I need to write more stuff just to finish this review.

1  Thank businesstravel518
Response from TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Helfmann-ParkResponded 1 February 2018

Dear businesstravel518, We're sorry to hear that you weren't completely satisfied during your last stay with us. We hope to provide the service you expect on your next visit and look forward to welcoming you again soon.

Reviewed 15 July 2017

The hotel didn't provide any surprise neither good or bad it was what was expected and the staff were great. Breakfast ticked all the boxes and there was plenty of it. Next time I am I the area I will probably lay my head on...More

Review collected in partnership with Accorhotels.com
Thank IanC1275
Reviewed 12 July 2017 via mobile

Staff were very welcoming when I arrived. Room was clean and bed very comfortable. Decor and general look and feel of the room felt a little dated and could do with a refresh. Breakfast was varied and all very fresh. A good hotel to stay...More

Thank Scott V
Reviewed 7 July 2017

Review collected in partnership with Mercure Hotels
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Free Parking
Hotel Amenities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Banquet Room
Room Service
Free Parking
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$127 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$127 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (37)
Room & Suite (20)
Dining (15)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Mansell M
15 April 2015|
Answer
Response from MercureEschborn |
Dear Mansell, public transport is just 800m walking or we offer a free shuttlebus from Train station Eschborn Süd to the hotel (Monday- Friday) Because of the Shuttle to Station Eschborn Süd we don´t offer it to main... More
0
Votes
Google Translation
Room Tips
"First room I was given stunk really bad. I was given another room right away which was really good."
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"looking at the field are nice"
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"A queen-sized bed room on the conference floor"
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"my room was small which was not a problem, the fact that they could not offer a smoke free environment was a..."
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