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Atlantica Aeneas Hotel

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Atlantica Aeneas Hotel
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41 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Telford, United Kingdom
Reviewed 1 week ago via mobile

Stayed for one week and have never written a review before but feel that this hotel is claiming 5 stars when we have stayed at better 3 and 4. Yes the hotel has brilliant pools and swim up rooms if you pay extra for them. Firstly on arrival - paper cups with orange squash in ? What happened to glass...

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Helpful?
5Thank theresarey
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear theresarey, Thank you for your review, with the welcome drinks, we regret not succeeding with a great first impression, this was definitely not our intention; this comment was also in another recent review; as explained in the previous review, being a family hotel we serve welcome drinks for the children arriving at the hotel in paper cups, for obvious...

Reviewed 1 week ago

Have never written on trip advisor before but I know I value reading what people honestly think. On arrival at the hotel we had a very long queue for check in, people in the queue in front of us were offered juice in a paper cup and they then ran out before they got to us. I know this sounds...

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5Thank Sarah K
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Sarah K, Thank you for taking the time to share with us your review; we do regret not achieving a better first impression on your welcome for you; The Thomson arrivals arrive in large group; Welcoming our guests and making them feel at home from the moment they step into the hotel is our first priority; being a family...

Rishon Lezion, Israel
Reviewed 1 week ago

Been there for holiday with friends, it's been amazing. High standard, great food, clean, great service, beautiful pool area and a lot to offer for kids, will defenately be back with the kids this summer.

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2Thank HELIE990
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear HELIE990, Thank you for your great review, we look forward to your return in the summer! Best Regards, TUI FAMILY LIFE Aeneas Team

Reviewed 1 week ago via mobile

Having just returned from a weeks stay I wanted to share my feedback. We were a party of 11, consisting of 6 adults and 5 children (10 yrs and under). We experienced a speedy and welcoming check in. A porter showed us to our rooms on the 5th floor of the newly renovated part of the hotel. All 3 of...

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4Thank DVJOSM
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear DVJOSM Thank you for your very encouraging review, we are delighted to read that your initial impression of the hotel upon arrival was such a positive one and that it carried through until the end of your holiday. Very pleasing to read that you found the pools to be relaxing and suitable for all the children in your group....

Glasgow, United Kingdom
Reviewed 1 week ago

We have just returned from this Hotel where we went with the family for my daughters wedding. This is a superb Hotel for a family. The staff were all very helpful, friendly and courteous at all times and nothing was an issue. The wedding coordinator was superb and we had a lovely wedding that ran like clockwork. The food was...

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4Thank yvonne_sharp
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear yvonne_sharp, Thank you for taking the time to write your review, it is amazing to read that you had such a great holiday and your daughter’s special day was everything you and she hoped it would be; the hotel and especially our Wedding & Guest Relations Officer understand the importance of planning every detail of a wedding to be...

Reviewed 2 weeks ago via mobile

Very large complex . Food : Nice choice of meat, salad, sauces, lots of different meals to choice from each day and night AND DESSERTS YUMMMMY !! Kids have their own counter which was nice , only thing is they had access to ice Lollys but no scooped ice cream Rooms lovely AMAZING SOFT COMFY BEDS MEMORY FOAM I THINK...

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3Thank Hunkysinky
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Hunkysinky, Thank you for sharing with us your recent Easter break stay with us. We are pleased to read that you have enjoyed the food served, there is quite an assortment of dishes available for all and of course we have our children’s buffet for our little visitors as well. Very delighted to read that you found the room...

cornwall,england
Reviewed 2 weeks ago via mobile

Family holiday was ok but not 5 star as rated. ( I've stayed in proper 5 star) this hotel is 4 star. Staff at hotel was excellent but rooms not that good. Food was nice at buffet but wouldn't recommend the a la carte restaurant. I wouldn't say this hotel has 6 swimming pools, I would say 1. Little swim...

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5Thank kobi-ryan
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear kobi-ryan, Thank you for your review, we are disappointed to read that your stay was not up to your expectations. I do feel need to clarify however that the hotel does have many areas for swimming, one main pool with a surface coverage of 4054 m2 and ranging from depths of ground level to up to 1.75m deep; plus...

Argyll and Bute, United Kingdom
Reviewed 2 weeks ago

We are at the end of another fantastic holiday. The room was clean and very comfortable, the food was excellent as usual. The staff make you feel very special and nothing is too much trouble they always greet you with a smile, they make you feel so at home. We have been visiting this hotel for a few years now...

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1Thank Cathanna S
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Cathanna S, Thank you for your very uplifting review and your loyalty to our hotel. As a team, it is our job and of utmost importance to provide all of our guests with top quality service; however, it is our pleasure and eagerness to ensure that our guests feel at home. We look forward to seeing you again in...

Colchester, United Kingdom
Reviewed 3 weeks ago via mobile

Room was ideal for parents with youngsters. The whole hotel was kept clean and dining areas particularly hygienic. The food was good and always kept hot. Plenty to do for children and adults. Nissi beach a stones throw from the hotel was very impressive for its soft sand and clear, warm water. Will certainly come back

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3Thank FiddyBoiBoi
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear FiddyBoiBoi, Thank you for your great review, it is wonderful to read that your holiday experience was ideal we appreciate you positive comments. Hope to have you return in the near future. Best Regards, TUI FAMILY LIFE Aeneas Team

Scotland
Reviewed 3 weeks ago

We booked this hotel as a last minute getaway as the price was too good to be true. It was my daughters first foreign holiday at 8 months and the hotel looked like it catered for all our needs. On the trip advisor Q&A before we arrived they said everything would be opened before we arrived. This wasn't the case...

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2Thank CMcKenzie1404
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear CMcKenzie1404, Thank you for your review, we are delighted to read that you had such a good holiday, I must take this opportunity to apologise for any inconvenience caused in our rescheduling of the opening of our Children’s Buffet and Green & Grill Restaurant; both were under improvements according to the hotel’s requirements and the fantastic suggestions provided by...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
At the Atlantica Aeneas Resort & Spa, you can experience one of the largest swimming pools on the island that comes complete with fountains and whirlpool baths; what's more is the white sands and crystal clear waters of Nissi Beach that are just a 90 meter walk away. Overall, this recently renovated resort has an impressive range of facilities in exclusive surroundings. ... more   less 

Additional Information about Atlantica Aeneas Hotel

Address: 100, Nissi Avenue, Ayia Napa 5330, Cyprus
Region: Cyprus > Famagusta District > Ayia Napa
Price Range: RM713 - RM1,119 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantica Aeneas Hotel 5*
Number of rooms: 414
Reservation Options:
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Also Known As:
Hotel Atlantica Aeneas
Aeneas Hotel
Atlantica Aeneas Resort
Atlantica Aeneas Ayia Napa
Hotel Style:
#7 Family Hotel in Ayia Napa
#11 Romantic Hotel in Ayia Napa
#18 Spa Hotel in Ayia Napa
#21 Luxury Hotel in Ayia Napa
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Questions & Answers

Here's what travellers have asked, with answers from Atlantica Aeneas Hotel staff and other travellers.
328 questions
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Weymouth, United Kingdom

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Questions? Get answers from Atlantica Aeneas Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste money on a pool view room!”
TravellingCH, 24 Apr 2017 | Read review
“Suites are slightly expensive but worth the money - high up cover ones are the best.”
samandgary3, 20 Apr 2017 | Read review
“Take pool view and the bigger room if you are more than two people”
HELIE990, 15 Apr 2017 | Read review
“Rooms with partition allow children to have their own space.”
CMcKenzie1404, 5 Apr 2017 | Read review
“at back rooms are quite”
eastoe2015, 14 Feb 2017 | Read review
5 of 5