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Napa Mermaid Hotel and Suites

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1,304 Reviews from our TripAdvisor Community

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Showing 859: English reviews
Manchester, UK
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 days ago NEW

Wow, what a lovely funky hotel, great pool and gorgeous communal areas. Room was fab, not huge but perfectly formed. Requested a sea view room and were given one at no extra cost. Staff very friendly and helpful from reception to the cleaning staff. Bar drink prices very reasonable for a 4 Star hotel.

Helpful?
Thank NellyNo1
Melbourne
Level Contributor
66 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 days ago NEW

At the time of year we visited, even as off-season, it was fairly warm in Cyprus which was perfect for sight-seeing & lazing by the pool with a cocktail. Aya Napa being on the coast meant it was slightly cooler than the mainland, and this resort was a little out of town away from the crowds. We checked into Superior... More 

Helpful?
Thank ccranny01
Stockholm, Sweden
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

On the flight home from our third stay at Napa Mermaid, and as the earlier times... wow. A very familiar atmosphere with super service and great areas in and outside the hotel. A very nice thing was that the gym was improved and are now VERY good! Cardio machines, bench press, Smith, leg press etc. And, very clean and great... More 

Helpful?
Thank GG_Andreas
London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Lovely location to enjoy Winter Sun We spent 7 nights in early November 2016 Visiting as a couple, we wanted to relax in the sun with day temperature of high 20's Later in the afternoon moving to the lovely clean Spa to enjoy the Pool, Sauna, Steam Rooms & Massage The hotel had everything you needed and was close to... More 

Helpful?
Thank Adrian T
Worcester, United Kingdom
1 review
Reviewed 2 weeks ago

Great facilities at Napa MErmaid with first class service from all staff. Food at breakfast time as incredible ,great choice and setting. Had evening meal one day exceptions As well. Outside pool area great setting over looking the sea,very comfy sun beds. Our room could be more modern in places ,shower brand new. Outside bar Manager by pool very good... More 

Review collected in partnership with Alpharooms

Helpful?
Thank Gareth369
Israel
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

Not our first time in Ayia Napa, previously overlooked the Napa mermaid but this time after a long business meeting in Larnaca we decided to spend a quiet week end in Ayia Napa and booked a three night superior room, This is not a beach hotel but it has a beautiful ocean view from almost everywhere, the first pleasant person... More 

Helpful?
Thank Jacky11
1 review
Reviewed 3 weeks ago via mobile

We had a wonderful time at Napa Mermaid and look forward to the return. The staff was very friendly, the breakfast was delicious, and the facilities were immaculate! Ir was a close walk to the beach. I highly recommend!

Helpful?
Thank Sandra J
Nicosia
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago via mobile

I booked a double room with side sea view but when we arrived at hotel they upgrade our room to an executive room with pool view. As soon as we get in the room they bring as a champagne for our anniversary as a complimentary. The facilities of the hotel are amazing, the outdoor pool the heated indoor pool, the... More 

Helpful?
Thank SigP320
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago via mobile

We only stayed a few nights as we obtained a good deal at the end of a long trip to Cyprus but I was really impressed by the Napa Mermaid. I'd never considered the place before but it is definitely a high class establishment. Food is of a good standard, with a modern restaurant serving appetising food. The staff are... More 

Helpful?
Thank SuperChin
OXFORD - ENGLAND
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 25 October 2016

I had the good Fortune to stay at this Hotel from 14 to 21 October 2016... It is a lovely hotel, one of the best high quality ones my wife and I have stayed at.. We had a 4th floor side sea view room with lovely vies of the Bay of Aghia Napa. Our room was fine, if a tad... More 

Helpful?
Thank VAGGYPAR

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
One of the most beautiful hotels in Ayia Napa, the multi awarded, freshly rebuilt Napa Mermaid Hotel & Suites in Ayia Napa - Cyprus, with deluxe services and facilities lies on the most privileged location of the cosmopolitan resort of Ayia Napa. Its superb location allows the holiday maker to be a few minutes away from the resort centre and yet right across the serene crystal waters and sandy beach of Grecian Bay and only a stone's throw away from the town center. The Napa Mermaid Hotel and Suites is ideal for Weddings, Holidays, Honeymoons or just a perfect rest in Ayia Napa, Cyprus. Local to all the facilities, Napa Mermaid Hotel and Suites is ideally located with breath taking views of the Mediterranean Sea. The Napa Mermaid Hotel & Suites is a stylish contemporary hotel entirely redesigned to create a fabulous holiday setting. This sanctuary of relaxation and comfort is accompanied by the unparalleled reputation for excellence and friendliness that the hotel is known for. Simple in its modern, innovative design and state of the art facilities the Napa Mermaid Hotel & Suites is a unique hotel that welcomes you to experience unforgettable holidays of relaxation and comfort surrounded by traditional Cypriot hospitality of the highest order. ... more   less 

Additional Information about Napa Mermaid Hotel and Suites

Address: Kryou Nerou 45, Ayia Napa 5330, Cyprus
Region: Cyprus > Famagusta District > Ayia Napa
Price Range: RM371 - RM916 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Napa Mermaid Hotel and Suites 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Napa Mermaid Hotel Ayia Napa
Hotel Napa Mermaid
Hotel Style:
#3 Romantic Hotel in Ayia Napa
#3 Spa Hotel in Ayia Napa
#3 Luxury Hotel in Ayia Napa
#4 Family Hotel in Ayia Napa
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Questions & Answers

Here's what travellers have asked, with answers from Napa Mermaid Hotel and Suites staff and other travellers.
27 questions
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Newcastle upon Tyne, United Kingdom
Derbyshire
over a year ago
over a year ago

See all questions (27)

Questions? Get answers from Napa Mermaid Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool or ocean view”
  • Bed
  • Bathroom basin
  • Tea, Coffee and fridge
  • Firm bed
  • Shower
 of 5 bubbles ccranny01, 27 Nov 2016 | Read review
“Pool & Sea View Rooms are recomended”
 of 5 bubbles adriant491, 18 Nov 2016 | Read review
“Rooms with partial seaview are better at noon and afternoon”
 of 5 bubbles synnove2015, 9 Oct 2016 | Read review
“Standard rooms with sea view are great”
 of 5 bubbles LizV919, 7 Oct 2016 | Read review
“Newly upgraded rooms have brilliant decks with great views. Very quiet and spacious.”
 of 5 bubbles kiwikim2016, 5 Sep 2016 | Read review
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