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Napa Mermaid Hotel and Suites

Travellers' Choice award winner
05/06/2017 06/06/2017
1 room 2 adults 0 children
US$189*
US$137*
US$139*
US$189*
US$137*
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Napa Mermaid Hotel and Suites
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1,355 Reviews from our TripAdvisor Community

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Showing 877: English reviews
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Paris, France
Reviewed yesterday NEW

Relaxed week, nice pool, mainly good food but does vary, friendly service. Size of hotel is personable... some common areas have been updated, but design line not continously through entire hotel. Elevators are tiny and dreadfully dark, as is one part of restaurant terrace. Spa Area is new and well done. Pool is good size, never overfilled. Pool Bar Team...

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Helpful?
Thank Kat L
glasgow
Reviewed yesterday NEWvia mobile

Stayed here for the weekend with friends. We were upgraded to a junior suite. The hotel is immaculate with the most wonderful staff. Especially George the pool bar manager and all the staff in the restaurant/bar. We stayed in the hotel for lunch dinner and drinks on the Saturday. The food was amazing and the prices were great.

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Thank skinnymarie
Leamington Spa, United Kingdom
Reviewed 1 week ago

We stayed at the Napa Mermaid just for one night - after our wedding on nearby Ammos Kambouri beach. We did mention staff that it was our wedding and we would be bringing our guests for dinner but nothing could have prepared us for the stunning table decoration or the decorations in our suite. It reduced me to tears! The...

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1Thank SuenTrev
Bucks
Reviewed 1 week ago via mobile

Hotel is good quality, stylish and well managed. The staff are brilliant and always smiling and helpful. The team on reception were amazingly positive, cheerful and willing to help. The beds were comfortable although I do wish the duvet covers were properly tucked in at the foot or done up to stop the riding up in the night. Breakfast has...

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1Thank fedupphil
Malmo, Sweden
Reviewed 3 weeks ago via mobile

Stayed at Napa Mermaid for a week in late april. Thoroughly enjoyed our say. Had a newly renovated 'superior' room on the third floor, and it was very comfortable. Nice pool area, and a good breakfast buffet. Very friendly and helpful staff. The location is perfect; 2 minutes walk from the nicest corner of Grecian Beach, and 15 minutes walk...

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1Thank Tommi_71
Reviewed 3 weeks ago via mobile

fabulous hotel, when we arrived we were given a compliantly room upgrade to a suite, lovely large balcony, sun loungers on our balcony, room clean and very spacious, walk in wet room/shower, room maids fantastic fresh towels for beach and bath towels daily, dressing gown slippers ect. breakfast is good, great selections of teas and coffees, had evening meal at...

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Thank Shaun T
Lago di Garda
Reviewed 3 weeks ago via mobile

We stayed in this hotel at the end of April for 4 nights in a Superior room. The position is very good. The beach is just across the street. The hotel is very nice and clean. The rooms large and modern, well equipped. The staff is very helpful and kind. Breakfast very rich. We surely come back!

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1Thank Paoletta1111
Karlsruhe, Germany
Reviewed 4 weeks ago

Pleasant hotel with a calm atmosphere. The rooms are clean and chic furnished. Very striking is the staff`s kindness giving you a feeling of being at home from the very first minute. I can also recommend the food which is a mixture of traditional and international cuisine (I really liked the dark german bread for breakfast). The spa is freshly...

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1Thank JonasNK
London, United Kingdom
Reviewed 4 weeks ago via mobile

I recently stayed here with my husband and two daughters. The hotel itself is lovely, very clean and modern. A great pool area but it lacked atmosphere. Our holiday was was made all the better by the fantastic and friendly service we received from 'Atonis' around the pool area on a daily basis!! Extremely attentive and accommodating. As was the...

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Thank Carly J
Reviewed 12 April 2017

Amazing hotel, very clean and has amazing view!! The rooms are large, modern and very clean!!! The hotel is just 2 mins from the most beautiful beach with clear water and white sand!! Breakfast is amazing, with many varieties to choose from! Every night there is different theme for the cuisine to try out!! Make sure you grab a cocktail...

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1Thank Christiana C
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Dear Guest Thank you for your review and very kind comments. We were delighted to hear that you had an enjoyable stay and hope to welcome you back to the Hotel when you are next visiting the area. Kind regards Maria Paschali

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
One of the most beautiful hotels in Ayia Napa, the multi awarded, freshly rebuilt Napa Mermaid Hotel & Suites in Ayia Napa - Cyprus, with deluxe services and facilities lies on the most privileged location of the cosmopolitan resort of Ayia Napa. Its superb location allows the holiday maker to be a few minutes away from the resort centre and yet right across the serene crystal waters and sandy beach of Grecian Bay and only a stone's throw away from the town center. The Napa Mermaid Hotel and Suites is ideal for Weddings, Holidays, Honeymoons or just a perfect rest in Ayia Napa, Cyprus. Local to all the facilities, Napa Mermaid Hotel and Suites is ideally located with breath taking views of the Mediterranean Sea. The Napa Mermaid Hotel & Suites is a stylish contemporary hotel entirely redesigned to create a fabulous holiday setting. This sanctuary of relaxation and comfort is accompanied by the unparalleled reputation for excellence and friendliness that the hotel is known for. Simple in its modern, innovative design and state of the art facilities the Napa Mermaid Hotel & Suites is a unique hotel that welcomes you to experience unforgettable holidays of relaxation and comfort surrounded by traditional Cypriot hospitality of the highest order. ... more   less 

Additional Information about Napa Mermaid Hotel and Suites

Address: Kryou Nerou 45, Ayia Napa 5330, Cyprus
Region: Cyprus > Famagusta District > Ayia Napa
Price Range: RM534 - RM1,163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Napa Mermaid Hotel and Suites 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Napa Mermaid Hotel Ayia Napa
Hotel Napa Mermaid
Hotel Style:
#3 Romantic Hotel in Ayia Napa
#3 Luxury Hotel in Ayia Napa
#4 Spa Hotel in Ayia Napa
#4 Family Hotel in Ayia Napa
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Questions & Answers

Here's what travellers have asked, with answers from Napa Mermaid Hotel and Suites staff and other travellers.
32 questions
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Newcastle upon Tyne, United Kingdom
Derbyshire
over a year ago
over a year ago
Norwich, United Kingdom

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Questions? Get answers from Napa Mermaid Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid direct seeview rooms, just next to street and hotel bar, on top not refurbished, mini-minisized bathrooms”
86katl, 24 May 2017 | Read review
“Sea view rooms and you see part of the city in the distance, you can also see the pool area. some rooms have a hot tub on the balcony.”
iBeenAroundTheWorld, 10 Dec 2016 | Read review
“Pool or ocean view”
  • Bed
  • Bathroom basin
  • Tea, Coffee and fridge
  • Firm bed
  • Shower
ccranny01, 27 Nov 2016 | Read review
“Pool & Sea View Rooms are recomended”
adriant491, 18 Nov 2016 | Read review
“Rooms with partial seaview are better at noon and afternoon”
synnove2015, 9 Oct 2016 | Read review
5 of 5
TripAdvisor
US$137* /night
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Hotels.comUS$139
Booking.comUS$137
HotelQuicklyUS$189
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*Disclaimer
Prices are for 1 room, 2 adults
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