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Cleopatra Hotel

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Cleopatra Hotel
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83 Reviews from our TripAdvisor Community

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Showing 39: English reviews
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Bielany Wroclawskie, Poland
Reviewed 1 March 2017 via mobile

Friendly personnel, good wifi, clean rooms, amazing hotel set for body, good location. Breakfast needs some improvement though, coffee was awful and the choice was poor - there was only a half of full English breakfast, ham was disgusting and there were no eggs

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Thank zanet4
Wakefiueld, West Yorks
Reviewed 10 February 2017

We cannot fault anything about this hotel the accommodation, staff and pool area are all really clean and nice, however, and this is NOT a complaint about the staff who were all Excellant and could not be more friendly or helpful, we feel the company Smartline should not take all inclusive bookings when the season has not started. We were...

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1Thank s_pepworth
Birmingham, United Kingdom
Reviewed 12 November 2016

Positives Reception, clean and staff friendly Rooms OK, beds comfy I would recommend going Self Catering Entertainment, music being played all day long - but no other form of entertainment such as shows or dancing, Both entertainers friendly. Not costly Negatives Pool, Not heated. Food - not a great choice and on self catering only able to have one choice...

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Thank Colin E
Leeds, United Kingdom
Reviewed 12 November 2016 via mobile

We were staying Paphos for the week and decided to have a night in Ayia Napa. Had a 2 hour drive 2 roads and arrived at the hotel. Quick and easy check in lovely receptionist. Went to our room 106b, the room was clean bright and very modern, one of the nicest we have stayed in whilst visiting Cyprus. The...

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Thank Keith W
Reviewed 18 September 2016 via mobile

We stayed here for a week 7th September and here is my honest review... When dropped off at the hotel its clean fresh and well kept, we were told our room was in the annex which was through the hotel across a road and up lots of steps to a block of apartments above a Scottish bar on the main...

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2Thank Claire S
Manchester, United Kingdom
Reviewed 3 September 2016 via mobile

Hotel itself is nice, we stayed in room 4 on the annex and the room was very spacious, great air conditioning and good amenities. Pool itself is good but all bar staff are extremely rude. Young girl on reception was very helpful. The worst part for us was the food, I would definitely advise NOT to bother booking any package...

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1Thank Amy G
Andreas P, Owner at Cleopatra Hotel, responded to this review

Dear Amy G, Thank you for sharing your thoughts with us and future travelers. I am very pleased that you have enjoyed the spacious room, the great air-conditioning and good amenities. Your kind mention of our young receptionist has been conveyed to her and she is so happy for receiving your mention about her genuine efforts to assist you and...

Denmark
Reviewed 8 June 2016

Easy and polite check-in, very kind color hotel with friendly staff. The suite was excellent, but little too empty considering the size and the sad thing for one with i.e. summerflu is that there is only _1_ channel of a good 40inch flatscreen. Bath n Bed were excellent, not a single spot to see anywhere, bed was excellent. For someone...

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1Thank crayonic
Andreas P, Owner at Cleopatra Hotel, responded to this review

Dear crayonic, Thank you for taking time to share your kind feedback on our Team’s politeness, friendliness, and service; we are very proud! Here at Cleopatra Smartline we listen actively to our guests recommendations, with the utmost goal to provide great hospitality with facilities and services to match. We have noted your constructive feedback for the lack of TV channels...

Beirut, Lebanon
Reviewed 14 May 2016

We stayed at the hotel for two nights while visiting Agia Nappa. Our room was located in the Annex part of the hotel, a bit far from the reception and the main pool area but it was right on the side of the main street. The room was new and felt like no one had slept in it yet (I...

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2Thank michellehamaoui
Andreas P, Owner at Cleopatra Hotel, responded to this review

Dear michellehamaoui, Thank you for sharing your “. . . Great Location. . . ” review on Trip Advisor. We are so pleased to read that you have enjoyed the location of our Cleopatra Hotel Annex with the all brand new upgrades of the apartments; gorgeous contemporary furnishings, Plasma TVs, brand new walk in showers and in room facilities. It...

Belgrade
Reviewed 9 May 2016

We liked the hotel on our first visit for he NewYear and our decision for coming in May was just confirmation on GREAT HOTEL. Staff headed with Marios and all people involved in making sure guests feel confortable and cosy. I will point out that hotel is a budget hotel and guest expectations have to be on mind set to...

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Thank ruza1965
Andreas P, Owner at Cleopatra Hotel, responded to this review

Dear ruza1965, Warmest greetings are extended to you both, from us all at Cleopatra Hotel Ayia Napa. It was an absolute delight having you staying with us twice in six months and is very rewarding to know that you have enjoyed your stay on both occasions. Thank you for your patronage. Your 5 stars review has been shared with Mario...

Budapest, Hungary
Reviewed 20 March 2016

I don't even know where to start. We booked and prepaid 2 superior rooms, described to be around 40 m2 with a dining table and a sitting area. We were given two noticeably small rooms with only a bed and two chairs in a building that was not shown in the pictures, had no pool and looked ran down. When...

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2Thank Gog899
Andreas P, Owner at Cleopatra Hotel, responded to this review

Dear Gog899, We appreciate your comments. I am very sorry to hear about the challenges you were faced with and please accept my personal humble apologies for any inconvenience caused. At Cleopatra Hotel Ayia Napa we strive to make our guests experience one of the best, so please stay assured that your feedback has been communicated and corrective measures have...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
Offering an outdoor pool and a restaurant, Cleopatra Hotel is located in Ayia Napa resort. It features self-catering accommodation with a balcony. Free WiFi is available in public areas. The Agia Napa Monastery is is 800 metres away. All air-conditioned studios and 1-bedroom apartments come with a satellite TV. Each has a kitchenette with a microwave and a refrigerator. Featuring a bath or shower, private bathroom also includes a hairdryer. Guests may relax on the sun loungers of the sun terrace by the pool or enjoy a game of billiards. Free private parking is possible on site. If you feel like visiting the surroundings, check out Water World at a distance of 2.2 km, while Agia Thekla Beach is 6.2 km away. Larnaca International Airport is located 36 km from the property. ... more   less 

Additional Information about Cleopatra Hotel

Address: Gioury Gkagkarin 7 | Ayia Napa, Ayia Napa 5330, Cyprus (Formerly Smartline Cleopatra)
Region: Cyprus > Famagusta District > Ayia Napa
Price Range: RM178 - RM713 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleopatra Hotel 3.5*
Number of rooms: 27
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Questions & Answers

Here's what travellers have asked, with answers from Cleopatra Hotel staff and other travellers.
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Questions? Get answers from Cleopatra Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no drawers in the room so be prepared to use floor space”
s_pepworth, 10 Feb 2017 | Read review
“Front side are quieter, rooms toward Town Hall has loud music till dawn, lower floors has the a/c units jst outside along with dumpsters.”
crayonic, 7 Jun 2016 | Read review
“Rooms looking over pool are with music 'till late night”
ruza1965, 8 May 2016 | Read review
“Rooms without view to the pool might be a bit more quite”
Anaria3, 21 Aug 2015 | Read review
“All rooms are well located”
Bernie042, 6 Jul 2013 | Read review
5 of 5