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Holiday Inn Express Pinetop

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Holiday Inn Express Pinetop
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158 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Rio Rancho, New Mexico
Reviewed 5 days ago NEW

The wife and I got a room here and was pleased with the cleanliness and staff. The breakfast was good and as expected. The bad, sleeping and hearing everyone in the area flush their toilet and pipes pound a bit. Then in the morning while taking my shower it went to ice cold to scalding hot twice. Don't they sell...

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Helpful?
Thank Zac H
Leha S, General Manager at Holiday Inn Express Pinetop, responded to this review

Good Afternoon, I wanted to thank you for taking time out of your day to review the hotel. It is great to hear that our rooms met your expectations and that the staff did as well. We take pride in welcoming our guests with a smile and open door policy here. I hate to hear that you had trouble sleeping...

Show Low, Arizona
Reviewed 2 November 2016 via mobile

Stay was great. Breakfast was the expected HIE breakfast. Staff was friendly and helpful. Room was comfortable and clean. Always plenty of pillows. Close to restaurants, bars, and some awesome cute shops.

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Helpful?
Thank laurah1977
Leha S, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Guest, Thank you for taking time to review the hotel. I am pleased that your stay was what you had hoped for and hope that if we see you again in the future that we will go even more past your expectations. Glad to hear that the staff helped you and had that SMILE on their face doing so....

Reviewed 26 October 2016 via mobile

Checked in about 3:30. I had booked king beds, but the rooms were not cleaned yet. We opted for queen beds, not a big deal. Rooms were clean. Only complaint was a little noisy. You can hear through the walls, plumbing, and walking upstairs. Breakfast was good. Hostess in the breakfast area was very attentive and nice!!!

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Helpful?
Thank MaverickKruse
Leha S, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for taking the time to review the hotel. We appreciate you giving us details about your stay. I am sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on and we will use it for training and to let management know. We hope you give...

Chandler, Arizona
Reviewed 19 October 2016

A good place to stay while exploring the Fall Colors in the area. The room was quite, clean, and we enjoyed the hot tub to relax. The breakfast was excellent for a motel and they had cookies available in the afternoon. Friendly staff.

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Helpful?
Thank Lucky1945
Santa Monica
Reviewed 18 October 2016

Went on a last minute fall colors get away. The room was very nice and clean. Wonderful bedding and a comfortable mattress! Great breakfast! And friendly employees. I would definitely stay here again. There is also a pool and hot tub.

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Helpful?
Thank Debra R
Leha S, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Traveler, Thank you for taking time to review our hotel. I am pleased that you were satisfied with your stay at the hotel. It is a beautiful time of year up here with all the colors and the cool air, hope to see you again at the hotel for your last minute get away's.

Reviewed 16 October 2016 via mobile

Was intown for my sons wedding.everthing about this hotel was awsome room was cleAn in good order hotel grounds were quite felt safe. Free breafast was standard you do get alot of choices .would stay here again if in pinetop.overall one of the best hotels I have ever stayed at.

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Helpful?
Thank Timothy C
Leha S, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for taking the time to review our hotel. Congratulations on your son's wedding! I am pleased that your stay was awesome. Hope you return to the area in the future and choose us for your stay again!

Austin, Texas
Reviewed 13 October 2016 via mobile

Went to Pinetop for a wedding and glad I stayed at Holiday Inn Express! The indoor pool was nice, but the sauna and hot tub were even better. The breakfast service was great and I have zero complaints. The rooms were very clean and just felt safe. It was nice being in the middle of the town and close to...

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Thank Mindy V
Reviewed 12 October 2016

Comfortable bed clean and quiet room with clean bathroom. I stayed on the second floor back side and was awaken in the morning with the great smell of breakfast. The breakfast area has adequate seating area and the food is very good. I would stay there again.

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Helpful?
Thank moparmagic
Leha S, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for taking time to review your stay with us. I appreciate your positive feedback about our hotel. We do take pride catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

Reviewed 10 October 2016 via mobile

This hotel needs a face-lift onside. The rugs in the hallways need to be replaced. The hallways were noisy at night. Breakfast featured eggs, sausage, biscuits and gravy. Very few items available for diabetics. Most of items available were extremely high in carbs. Staff is friendly, willing to help. Will stay again when in Pinetop.

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Helpful?
Thank Mary M
Leha S, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Traveler, Thank you for taking the time to review your stay with us. I am happy to hear that our staff made you feel welcome. This is one of the things we try to maintain in our hotel. Our hotel will be getting a face-lift within the next year and hope to have you back as a guest again....

AZ
Reviewed 10 October 2016

Attended a conference in August & so pleased to find new, contemporary lodging. Rooms are well-appointed, convenient location & very clean. My reservation was part of a group booking which required a bit more interaction by phone than usual. Ryan, the front desk associate, was outstanding. He was as friendly & helpful at check-in as he was on the phone....

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Helpful?
Thank TreatsAz
Leha S, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We pleased to be your second home when your in the area and hope to see you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Pinetop hotel is located in the heart of the beautiful White Mountains of Arizona. It is surrounded by the Apache-Sitgreaves National Forest close to Fort Apache Indian Reservation and Sunrise Ski Park. The Pinetop hotel is located close to Hon-dah Casino, Summit Regional Medical Center and just minutes from Show Low Municipal Airport. We are the perfect place to center all your adventures. Hiking the Mogollon Rim, biking, fly fishing, and golf at the Pinetop-Lakeside Country Club can be enjoyed almost all year long. At an elevation of 7,200 feet Pinetop is a resort community that also maintains its rustic heritage and an abundance of wildlife and many outdoor recreational activities for all ages. Come celebrate the seasons here! The new Holiday Inn Express Pinetop hotel has beautiful comfortable rooms with all the modern conveniences. An indoor heated pool, meeting room facilities, complimentary hot breakfast bar, high-speed Internet access, microwave & mini refrigerator in all rooms are just a few of the amenities the hotel has to offer. In this quaint mountain town we are the right choice for those looking for comfort, quality and some need of a little 'R and R.' So come experience our outstanding hospitality. Our friendly & professional staff are eager to make sure your stay is an enjoyable one. Stay Smart at the Holiday Inn Express Pinetop! ... more   less 

Additional Information about Holiday Inn Express Pinetop

Address: 431 E White Mountain Blvd, Pinetop-Lakeside, AZ 85935-5002
Region: United States > Arizona > Pinetop-Lakeside
Price Range: RM443 - RM621 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Pinetop 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Holiday Inn Express Pinetop Hotel Pinetop
Holiday Inn Pinetop
Hotel Style:
#2 Romantic Hotel in Pinetop-Lakeside
#4 Family Hotel in Pinetop-Lakeside
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Pinetop staff and other travellers.
1 question
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Phoenix, Arizona
4 months ago

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Questions? Get answers from Holiday Inn Express Pinetop staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North side second floor was quite and could not hear the highway traffic”
 of 5 bubbles Lucky1945, 19 Oct 2016 | Read review
“2nd floor in back. View of woods.”
 of 5 bubbles Sawyer9813, 4 Oct 2016 | Read review
“Experience mountain hospitality at its best.”
 of 5 bubbles 707ronb, 4 Aug 2016 | Read review
“Ask Ryan to guide you”
 of 5 bubbles 34fredl, 28 Jul 2016 | Read review
“127 end of hallway, close to quiet entrance near parking. girl said is normally quiet”
 of 5 bubbles vmazz62, 19 Jun 2016 | Read review
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