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Sheraton Milan Malpensa Airport Hotel & Conference Centre

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Sheraton Milan Malpensa Airport Hotel & Conference Centre
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2,238 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Milan Malpensa Airport Hotel & Conference Centre
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Showing 1,371: English reviews
nyc
Reviewed 12 October 2014

Stayed here the night before flying back to the states.Made a last minute decision to stay here as we arrived to the area late after a long drive from Provence,France.Was able to get a room with breakfast for around $200 .While the bellhop was taking my wife and bags to our room,I was able to return our rented car,right around...

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1Thank wiseoleman
Cologne, Germany
Reviewed 11 October 2014

I spent a very comfortable couple of nights in this hotel. The location next to the airport is perfect but as it is an integral part of the airport architecture it makes the hotel enormous. Getting to some rooms will involve a long walk and the place is a little soulless in places but it's an airport chain hotel and...

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1Thank Fodfather
Jakarta, Indonesia
Reviewed 6 October 2014

Ten days ago due to the not availability of night transportation from Milano Malpensa Airport and Milano Central I was forced to stay one night in Milan Mapensa. I whent on the Sheraton hotel that is just inside the airport and in front of the train station. I have to say that the hotel is quite nice, and the personnel...

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1Thank claudio1401
Reviewed 4 October 2014

Very convenient, practically inside the airport. We arrived at 6:30 from USA, of course, there was no room, but if we paid and additional € 60 rooms were available, not a good start. Breakfast was included, and it was excellent, friendly service. Rooms are dark, and you have to walk miles to reach them, over a carpet not very friendly...

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Thank Alfredoman1
Toledo, OH
Reviewed 3 October 2014

because the drapes don't fit the windows in room 1114 (18" gap). Of course I didn't realize it until late, as this part of the window is hidden behind a pillar. The front desk claims you can't see into the windows, but I could cetainly see the mettalic backsides of the draperies from the outside. They screwed up our phone...

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Thank tamaralea
SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Tamaralea, Thank you for your constructive feedback on Trip Advisor and for having stayed at Sheraton Malpensa. We do not aim to provide unhappy experiences to our guests and when this happen we regret for not meeting their expectations. We take it, as a great opportunity of improvement since our guests comments are of great importance to better serve...

Gainesville, Florida, United States
Reviewed 2 October 2014

While the rooms were well appointed, the rest of the experience was lackluster at best. The amenities were nice, but they nickle and dime you on everything. The use of the pool is "free",but you have to pay 5 euros for a swim cap that is requied to swim. 6 cocktail for a group (the cheapest they had) and a...

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2Thank Sean H
SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Sean H, Thank you for staying with us and for your review on Trip Advisor. We are glad to learn you have felt comfortable with your room but let us express our regret reading about your disappointment for the rates applied while using the swimming pool and our bar. Our rates are based on the same level category hotels...

New York
Reviewed 1 October 2014

Not only the location, but the room and the access to the lounge were great during our overnight stay as we returned a car in Malpensa, and ride the train to Milan. The room was spacious with all the necessary facilities.

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1Thank openhorizon
NC
Reviewed 1 October 2014

My wife and I stayed here the night before our flight to leave back to the states. It is a 45 minute train ride from Milan Central so be aware if trying to plan some time in Milan. The hotel was very clean and they actually switched rooms for us with no hesitation when I found out at 10pm that...

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2Thank officerb
Montreal
Reviewed 30 September 2014

We stayed one night at this hotel because we had an early flight. This hotel is the only one tied directly to the airport so it is great as far as location. The rooms are nice but a bit tired. There are huge hallways going towards the rooms with absolutelly no furniture. The ereas where wifi is available for free...

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Thank cookie1010
SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Cookie1010, Thank you for your stay at Sheraton Malpensa and for sharing your feedback on Trip Advisor. We regret to learn you have not been totally satisfied and your comments have been taken in great consideration. We understand your disappointment for the long time waiting in line for check-in/out; sometime di spite our efforts, in daily peak periods subjected...

Miami Beach, Florida
Reviewed 30 September 2014 via mobile

We checked in on the last day of our lengthy Italian vacation so as to allow easy and relaxed drop off of the rental car and to be handy to our early morning flight back to Miami. In the lobby was a slimy substance on the floor upon which I slipped. I did not fall to the ground, yet twisted...

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Thank Annie P
SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Annie P, Thank you for sharing your experience through Trip Advisor and for choosing our hotel for your last night in Italy before your flight back home. We regret for the unhappy episode occurred upon your arrival at the hotel which as affected your impression and memories on us. We are sorry for the wrong perception of not caring...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This is not just a hotel at the airport: it is right inside Terminal 1, moments away from the gates. Perfectly soundproofed rooms shut out all the noise and leave you with a stunning view of Monte Rosa. Enjoy moments of pure wellness in the SPA and its indoor pool. ... more   less 

Additional Information about Sheraton Milan Malpensa Airport Hotel & Conference Centre

Address: Malpensa Terminal 1 S.S. 336, 21010 Ferno, Italy
Region: Italy > Lombardy > Province of Varese > Ferno
Price Range: RM505 - RM1,271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Milan Malpensa Airport Hotel & Conference Centre 4*
Number of rooms: 433
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Also Known As:
Sheraton Milan Malpensa Airport Hotel And Conference Centre
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Milan Malpensa Airport Hotel & Conference Centre staff and other travellers.
24 questions
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13 days ago

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Questions? Get answers from Sheraton Milan Malpensa Airport Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room facing the inside part, cheaper and quieter. The outside ones facing the mountain view, are nosier because of the airport road.”
 of 5 bubbles Frederico_23, 4 Mar 2017 | Read review
“Higher floor (3rd floor) might get more sun.”
 of 5 bubbles Capo_in_B, 24 Feb 2017 | Read review
“Only choose for location....”
 of 5 bubbles Johannasan, 24 Feb 2017 | Read review
“ask always for rooms near the elevators otherwise it is a long walk”
 of 5 bubbles kmf1956, 1 Feb 2017 | Read review
“Ask for a room near the elevators if you don't like walking”
  • The bathroom had a standard European bidet
  • It's unusal to find a walk-in closet, but this one had ample space
  • The left part of the shower was a bench for 2 with shower heads that put out great steam!
  • A view down the long side of my large suite
  • This shower was larger than some hotel rooms I've had. The right part was a normal wand and tub.
  • This sofa could easliy seat 6-8!
  • The bath area was very generous, with 2 oversized sinks and the shower
  • The bed was very modern, extremely comfortable, and had great, romantic overhead lighting.
 of 5 bubbles --KingLux--, 21 Jan 2017 | Read review
5 of 5