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03/09/2017 04/09/2017
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    The Ritz-Carlton, San Juan

    6961 Ave of the Governors, Isla Verde, Carolina 00979, Puerto Rico
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$349
    US$319
    SAVE US$30
    US$349
    US$349
    Traveller (1560)
    Pool & Beach (448)
    Room & Suite (340)
    Overview
    • Excellent50%
    • Very good27%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “blt” (250 reviews)
    “il mulino” (235 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, San Juan
    Special Offer: Save up to 30%
    Hotel packages
    Deals (62)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • City View King Guestroom - Double
      US$349US$319
      View Deal
    • Room, 1 King Bed with Sofa bed, City View (Guest) - City View room (Free WiFi)
      US$349
      View Deal
    • City View,Regular Rate, a resort fee applies
      US$349
      View Deal
    More deals for this hotel
    • City View King Guestroom - Double
      US$319
      View Deal
    • City View,Regular Rate, a resort fee applies
      US$349
      View Deal
    • King Room with City View
      US$349
      View Deal
    • Room, 1 King Bed with Sofa bed, City View (Guest) - City View room
      US$349
      View Deal
    • Room, 1 King Bed with Sofa bed, City View (Guest) - City View room (Free WiFi)
      US$349
      View Deal
    • Room, 1 King Bed with Sofa bed, City View (Guest) - City View room
      US$349
      View Deal
    • Room, 1 King Bed with Sofa bed, City View (Guest) - City View room
      US$349
      View Deal
    • Room, 1 King Bed with Sofa bed, City View (Guest) - City View room
      US$349
      View Deal
    • Room, 2 Queen Beds, City View (Guest)
      US$369
      View Deal
    • Room, 2 Queen Beds, City View (Guest) (Free WiFi)
      US$369
      View Deal
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    Showing room deals 1 - of 62
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    Write a Review
    Reviews (3,235)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 3,157 reviews

    Reviewed yesterday via mobile

    Beautiful hotel decorated for Christmas was a nice touch. I have stayed in quite a few upscale hotels but this one had the most comfortable bed I have ever slept in! Great weekend get away. Beautiful views and pool.

    Thank LBIblonde1
    Reviewed 2 days ago via mobile

    Came to this hotel solely based it's name/ brand value. Upon arrival everyone in the staff was excellent. All employees we encountered treated us exceptionally. The hotel itself is nice but nothing spectacular to look at. The entire property, we felt, is in desperate need...More

    Thank Pil255
    Reviewed 2 days ago via mobile

    The Ritz Does allow smoking, they allow Animals which they say they dont..people smok8ing at the pool, patio . I was told it was a non smoking trip l. Lock up everything. Beats stolen out of my room. They make excuses for it. They will...More

    Thank John D
    Response from Jackie V, General Manager at The Ritz-Carlton, San JuanResponded yesterday

    Dear John D, I am very sorry that we disappointed you. We do not allow anyone to smoke at the pool, I will reinforce the rule with my team. I wish you would have mentioned it to one of our Ladies & Gentlemen, for them...More

    Reviewed 3 days ago via mobile

    Just back from the Ritz in PR. The outdoors of the property is beautiful. The beach and service there were amazing. Same with the pool. The ocean was warm and had very little seaweed. My room on the 9th floor was very nice and the...More

    Thank Becky Y
    Reviewed 5 days ago via mobile

    The hotel is beautiful, the staff is extremely friendly and helpful. The hotel provides bottles of water, fresh fruit and candy by the pool, sunscreen and aloe all complimentary. They set up your chairs at the beach and pool with umbrellas and will bring you...More

    Thank DBCPKC
    San Juan Marriott Resort & Stellaris Casino
    6,420 reviews
    #10 of 47 hotels in San Juan
     
    The St. Regis Bahia Beach Resort
    1,427 reviews
    #1 of 4 hotels in Rio Grande
     
    Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
    7,177 reviews
    #2 of 4 hotels in Rio Grande
     
    El Conquistador Resort, A Waldorf Astoria Resort
    7,687 reviews
    #2 of 4 hotels in Fajardo
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$282 - US$973 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Isla Verde
    • #3 Casino Hotel in Isla Verde
    • #3 Spa Hotel in Isla Verde
    • #4 Family Hotel in Isla Verde
    • #5 Romantic Hotel in Isla Verde
    • #5 On the Beach Hotel in Isla Verde
    • #5 Luxury Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 416
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Marriott, TripOnline SA, Travelocity, Cancelon, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your The Ritz-Carlton, San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Ritz-Carlton San Juan Hotel Isla Verde ,
    • Ritz-Carlton San Juan Hotel, Spa And Casino ,
    • Ritz Carlton Carolina ,
    • Carolina Ritz Carlton ,
    • Ritz Carlton Puerto Rico ,
    • Ritz Carolina
    Add Photo Photos
    Traveller (1560)
    Pool & Beach (448)
    Room & Suite (340)
    Dining (107)
    Hotel & Grounds (905)
    Bathroom (43)
    Family and Play Areas (5)
    Business Centre & Event Rooms (2)
    Nearby
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    Hampton Inn & Suites San Juan
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    Nearby Restaurants
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    Las Canarias
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    Nearby Attractions
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    128 reviews
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    Carolina Beach
    277 reviews
    .08 km away
    Oasis Casino at Embassy Suites San Juan
    117 reviews
    1.03 km away
    Isla Verde Tennis Club
    20 reviews
    .44 km away
    Ask a question
    Questions & Answers
    Kristen K
    22 August 2017|
    AnswerShow all 5 answers
    Response from Traveler2012311 | Reviewed this property |
    There's a diner walking distance from hotel 5min, serves breakfast lunch and dinner, food at hotel is a little ridiculous in price!
    0
    Votes
    Tim K
    21 August 2017|
    AnswerShow all 7 answers
    Response from vmb26 | Reviewed this property |
    We purchased 2 bottles of Sangria from a store in Old San Juan and brought both down to the beach with us and it was awesome. We also order to drinks for kicks by the beach. My mom even got one drink complimentary because... More
    1
    Vote
    donna s
    28 July 2017|
    AnswerShow all 6 answers
    Response from LAMarrero | Reviewed this property |
    There is not a lifeguard that we saw. I hope there is in fact one. The beach is immaculate, and kid friendly, but no kids menu. I don't remember being offered a kids club, but as a recent reviewer had one the month after I... More
    0
    Votes
    Room Tips
    "Call the Hotel directly and ask for specials."
    Read review
    "You get what you pay for. It is a horseshoe looking into the pool & beach."
    Read review
    "The whole property was beautiful. The views were amazing!"
    Read review
    "Add a beachfront or pool view for an extra charge. It's worth it."
    Read review
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