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InterContinental San Juan

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InterContinental San Juan
InterContinental San Juan
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2,428 Reviews from our TripAdvisor Community

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A TripAdvisor Member
1 review
Reviewed yesterday NEW

Charlotte, a front desk rep for the resort is great, being in the customer service business myself I wish all my employees were as professional as she was to us. The resort is wonderful. We've stayed at the ritz before and this resort is just as nice.

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Thank A TripAdvisor Member
Chicago, Illinois
Reviewed 2 days ago NEW

This was our first time in Puerto Rico and the Intercontinental made our trip a success. We live in Chicago and to be in walking distance from the beach was truly a treat. The intercontinental provided a cozy room, awesome views, and a great vacation atmosphere.

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Thank oscarz334
nj
Reviewed 2 days ago NEW

The hotel was lovely, with a huge beautiful pool, including a swim up bar, waterfall, and a jaccuzzi for adults. All of the staff could not have been more kind, accommodating and filled with suggestions of where to go, what to do, how to get there etc. The breakfast buffet was included in our package, and included everything you would...

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Thank twofortwo98
San Juan, Puerto Rico
Reviewed 2 days ago NEW

I stayed for three nights (March 17-20, 2017) as part of a Medical Convention. I travel extensively and visit many 5-star hotels. The stay was a very pleasant one, the service and attitute of all employees was exceptional. However, what made me write this review was the housekeeping person that every night and day cleaned and did the turn down...

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Thank 615marciac
Oakton, Virginia
Reviewed 2 days ago NEW

We had a beautiful room with a private patio that led to the pool. Look right and you can see the ocean, look left and a view of the hotel staircase with outdoor seating and cocktails. The pool was straight ahead. Lovely.

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Thank ima2thbrushr
Waterford, Michigan
Reviewed 3 days ago NEWvia mobile

We stayed here after a 2 week cruise mainly because we a a free night to use. As ambassador members we recieved an upgrade to an ocean view room, an amenity that we appreciated and check in was efficient. But the good things stopped there. This a very cosmetically tired facility. The lobby furniture is in need of replacement as...

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Thank padmill0906
Boynton Beach, Florida
Reviewed 3 days ago NEW

Overall good stay. Was not pleased with poolside service. Could not get water at poolside except in a paper cone. When I asked for a plastic cup with ice water, I was told that it wasn't the policy. For the price I was paying for a room, not getting water that you can keep nearby at poolside was disgraceful. I...

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Thank cadams631
Ohio
Reviewed 3 days ago NEW

I have stayed here before and love the hotel mainly due to the staff. We are treated very well here. This time, there were some issues. Our room was upgraded which was great but it was right next to the elevator and we woke up 2x to very loud , rude guests. This is not the hotels fault, it happens...

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Thank xcapeohio
Mayaguez, Puerto Rico
Reviewed 3 days ago NEW

Stayed 3 nights for a Convention and had a great experience. The service was excellent. Waiters, bartenders, housekeeping all did an excellent job wiling to go out of their way to for a great service. Will go back for sure.

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Thank carlosmW2709FY
Minneapolis, Minnesota
Reviewed 4 days ago NEW

This was an excellent place to stay in San Juan. Beautiful resort hotel experience with pools, bars, beach, etc. My only complaint would be the protest noise during our stay, which is not the hotel's fault.

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Thank R7491IClizb

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 

Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: RM784 - RM1,900 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental San Juan 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Intercontinental San Juan Resort And Casino
Intercontinental San Juan Hotel Isla Verde
Hotel Style:
#1 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#3 On the Beach Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental San Juan staff and other travellers.
124 questions
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Mexico city
over a year ago

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Questions? Get answers from InterContinental San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view”
 of 5 bubbles 615marciac, 21 Mar 2017 | Read review
“We got ocean view”
 of 5 bubbles 1design, 19 Mar 2017 | Read review
“Pick the ocean view side for a little bit more”
 of 5 bubbles LDOEMO, 17 Mar 2017 | Read review
“Defitnetly get ocean view!”
 of 5 bubbles Earl2013, 16 Mar 2017 | Read review
“There are protestors at the hotel/resort next door. Can be a problem for some. Didn't affect us.”
 of 5 bubbles W1565ISdanp, 16 Mar 2017 | Read review
5 of 5