We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental San Juan

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 4 more sites!
Professional photos
InterContinental San Juan
View Map
Add Photo Write a Review

2,258 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,143: English reviews
Unity, Maine
Reviewed yesterday NEW

We had a wedding for our son over in Rincon and decided to extend it by spending the prior week in San Juan. Glad we chose Intercontinental as it was wonderful there! Many choices of types of food and restaurants. Room was great ~ have to ask for fridge if want one. Beach and pool areas always very clean, wait...

Review collected in partnership with this hotel
 Report
Helpful?
Thank marydQ5218ED
Ottawa, Canada
Reviewed yesterday NEWvia mobile

I restored my faith that PR is a tranquil oasis of warm welcome . William at the door was my first touch point entering my two day stay and our last touch point when we leave . God blessed us with people like William Cruz. Thanks PR

 Report
Helpful?
Thank camboivin
Orlando, Florida
Reviewed 2 days ago NEW

The hotel is close to great eateries and the airport. Staff is very friendly, especially the staff at the spa. John gave me the best massage ever! Make sure to book one, you won't regret it. Overall, our experience was very pleasant.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Nancy S
Grand Prairie, Texas
Reviewed 2 days ago NEWvia mobile

Very nice hotel with amazing front lobby. Friendly staff and beautiful grounds. Plenty of beach chairs at the beach and pool area. Great big pool with nice waterfalls pouring into kids pool. Swim up bar at the pool with big screen TV. Nice big adult jacuzzi outside by the pool. Room was very clean with BIG flat screen TV, and...

 Report
Helpful?
Thank John M
Reviewed 2 days ago NEWvia mobile

My overall stay was great. The best thing about this hotel is that the pool is open 24 hours a day and that its right on the beach. The only thing i did not like about it is for the price that you pay i think breakfast should be free and nit 24 dollars.

 Report
Helpful?
Thank Justin B
Long Island, NY
Reviewed 2 days ago NEW

The InterContinental San Juan staff was among the best I've encountered. From check-in until check-out, every staff member we dealt with went out of their way to try to make our stay as enjoyable as they could. Special thanks to the concierge who, when I simply asked for a newspaper, had it delivered directly to my room every day as...

Review collected in partnership with this hotel
 Report
Helpful?
Thank MJfromNJ
Clear Lake, Minnesota
Reviewed 2 days ago NEW

Overall great trip! Wish there was louder music by the pool & pool activities! Service by the bar was fairly good most of the time, Monday morning the staff seemed like they did not want to be there. Rest of week service was much better! I had a wonderful time! Thank you!

Review collected in partnership with this hotel
 Report
Helpful?
Thank dhegg
Leeds, United Kingdom
Reviewed 3 days ago NEW

This hotel is definitely not representative of any other IGH group hotel I have stayed in before. The welcoming process was poor, we did check in early and were told that we would receive a phone call when the room was ready, we received no call. I know its a small thing but I wasn't even welcomed as a Platinum...

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Limitsexistnone
Reviewed 4 days ago NEWvia mobile

5 mins from Airport. Nice beach. Good service. However,This hotel is not cheap . Drinks on the resort are expensive.Rooms are big. Ocean view was great. Comfy bed. Felt super secure. Nice restaurant closed to hotel. Would recommend this hotel for a couple vacation.

 Report
Helpful?
Thank Canada12345678
San Juan, Puerto Rico
Reviewed 4 days ago NEW

I travel with my husband, daughter and grandaughter. The attention was very good and the accomadation was as expected. My daughter (14) love the pool area, and they have an area for little ones too! Food was great and we enjoy a lot the beach!

 Report
Helpful?
Thank Lisandra C

1,879 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1123)
Viewed
View from Room (85)
Viewed
Hotel & Grounds (141)
Viewed
Pool/Beach Area (236)
Viewed
Room/Suite (108)
Viewed
Dining (21)
Viewed
Bathroom (16)
Viewed
Business Centre/Function Rooms (7)
Viewed
0:48
Videos (2)
Viewed
Other (507)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (721)
Viewed
Amenities (78)
Viewed
Beach (11)
Viewed
Club Room (83)
Viewed
Club Suite (112)
Viewed
Deluxe Ocean View Room (60)
Viewed
Executive Suite (124)
Viewed
Honeymoon Suite (82)
Viewed
Laguna Standard Room (58)
Viewed
Pool (28)
Viewed
Dining (34)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Hotel & Grounds (9)
Viewed
Dining (4)
Viewed
Room/Suite (7)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Isla Verde
0.6 km away
The Ritz-Carlton, San Juan
The Ritz-Carlton, San Juan
#6 of 13 in Isla Verde
2,988 reviews
7.3 km away
Caribe Hilton San Juan
Caribe Hilton San Juan
#18 of 46 in San Juan
6,456 reviews
0.4 km away
San Juan Water & Beach Club Hotel
Show Prices
Show Prices
Show Prices
6.8 km away
The Condado Plaza Hilton
The Condado Plaza Hilton
#24 of 46 in San Juan
4,413 reviews
5.6 km away
San Juan Marriott Resort & Stellaris Casino
6.0 km away
La Concha Renaissance San Juan Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 

Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: RM743 - RM2,029 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental San Juan 4*
Number of rooms: 398
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Travelocity, Agoda, TripOnline SA and Jetsetter so you can book your InterContinental San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental San Juan Resort And Casino
Intercontinental San Juan Hotel Isla Verde
Hotel Style:
#1 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#3 On the Beach Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from InterContinental San Juan staff and other travellers.
112 questions
Ask a question

See all questions (112)

Questions? Get answers from InterContinental San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better to avoid noise, and get an ocean-front room for the view”
 of 5 bubbles MJfromNJ, 22 Jan 2017 | Read review
“Pillows were super fluffy but flattened easily! Loved the towel animals though!”
 of 5 bubbles dhegg, 22 Jan 2017 | Read review
“The sea facing/pool facing rooms are great, however, the hotel does allow people to party in the hot tub until the early hours of the morning”
 of 5 bubbles Limitsexistnone, 21 Jan 2017 | Read review
“Beautiful beach view, excellent food!”
 of 5 bubbles lisandrac2017, 20 Jan 2017 | Read review
“Don't stay here”
 of 5 bubbles bradm893, 19 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay