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InterContinental San Juan

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InterContinental San Juan
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2,245 Reviews from our TripAdvisor Community

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Showing 2,131: English reviews
West Hartford, Connecticut
Reviewed yesterday NEW

I was traveling with two of my grandchildren, ages 11 and 13. We had adjacent rooms, each of us had a key that fit both doors. We enjoyed the breakfast buffet and the restaurant between the pool and the beach. I started every day in the gym watching the sun come up and we ended our days in the jacuzzi....

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Thank nancygR9365GB
Reviewed 2 days ago NEW

Friendly staff, great beach for waking and water activities. Cool pool including waterfalls, a hot tub, swim up bar and great happy hour 12-6pm! A little farther from San Juan than I'd like but there's lots of stuff to do in the area at night. If you sleep with the window open you'll hear a fair amount of air traffic...

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Thank Brian B
Virginia Beach
Reviewed 2 days ago NEW

This is a great hotel. Even though I was on business my off time was very relaxing . Great pool, bar, workout center. I look forward to staying here every time in PR. I highly recommend to everyone that wants to visit PR to stay at the intercontinental .

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Thank Steven M
Long Beach, New York
Reviewed 2 days ago NEW

Rooms are a little dated, but very clean and up kept. You want to stay at this hotel because of the beautiful outdoor gardens and pools, plus the great swim up pool bar, great beach shack, and great drink service on the beach. Call ahead and rent a cabana for the day.

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Thank jedibart
Dover, New Hampshire
Reviewed 2 days ago NEW

The room was spectacular ocean side on the next to the top floor. Small balconies, but one could open the sliding doors and really take in the sights and sounds of the ocean. The lobby and amenities were top notch and the pool was clean and well kept. Would highly recommend this hotel for both families and couples. The beach...

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Thank jonny_pitts
Reviewed 2 days ago NEWvia mobile

This is a beautiful hotel/resort. The room was perfect, the staff was pleasant and friendly. I had no complaints at all. The restaurants were great, the workout room was nice. It was family friendly, the pool and hot tub stayed open all night, which was very unusual. But there were people in them both at night. This hotel is about...

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Thank Winter1957
Dedham, Massachusetts
Reviewed 3 days ago NEW

We returned yesterday from a 5 night trip to San Juan, and stayed at the Intercontinental. The pool, beach, and overall grounds were beautiful. Our room was pretty modern, clean, and large enough for our family of four. All of the staff we encountered were very friendly and professional, and everyone was attentive to our needs. Nestor was a great...

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Thank Lisa M
Indianapolis, Indiana, United States
Reviewed 3 days ago NEW

My husband and I went here with our two kids - ages 5 and 7 - for winter break. Our stay was part of a longer trip that extended out to the east coast of the Island. We stayed in the 14th floor and had an oceanfront room. The room itself was big, and I liked the layout. We had...

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Thank Holly J
Reviewed 3 days ago NEWvia mobile

My wife and I stayed at the Intercontinental prior to a cruise. The hotel and grounds are stunning. The hotel was very modern and beautifully decorated. The room were large, clean and appeared to be recently renovated. The pool grounds are what makes this place special. The pool reminds you of a lagoon with palm trees, orchids and other local...

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Thank Jared L
Fayetteville, North Carolina
Reviewed 3 days ago NEWvia mobile

Our third stay at the Intercontinental Hotel in San Juan. We've enjoyed our visits here in the past that it's become our annual post Christmas getaway. It's so rare we stay at the same hotel more than twice. Price usually dictates our accommodations except here.... we are always willing to pay a little more to stay at this hotel because...

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Thank liligirl67

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 

Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: RM758 - RM1,994 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental San Juan 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Intercontinental San Juan Resort And Casino
Intercontinental San Juan Hotel Isla Verde
Hotel Style:
#1 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#3 On the Beach Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental San Juan staff and other travellers.
111 questions
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Questions? Get answers from InterContinental San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are beach views and city views. If it's cheaper, the city view still gives you a lagoon view and mountains in the distance.”
 of 5 bubbles P9195QAbrianb, 18 Jan 2017 | Read review
“Ocean views for sure”
 of 5 bubbles jonny_pitts, 18 Jan 2017 | Read review
“We had a room on the 8th floor overlooking the city and it was fine, no noise”
 of 5 bubbles lisamI5108IG, 17 Jan 2017 | Read review
“My husband did not like the pillows. ”
 of 5 bubbles Traveler1257, 14 Jan 2017 | Read review
“Apparently the low rise wing has the updated rooms”
 of 5 bubbles brucewbeck, 10 Jan 2017 | Read review
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