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Our family stayed here on a short December vacation. The hotel location (super close to the aiport) was perfect for our short stay, we didn't feel like we spend a lot of time getting back and forth. The pool area was clean and lovely, the...More
We upgraded to Ambassador status with IHG at the beginning of this stay to receive a room upgrade for the 8 nights we were in San Juan - highly recommended if you are staying for a period of time and want club access, better rooms...More
1 Thank elkelk89
Response from InterContinental_SJU, Front Office Manager at InterContinental San JuanResponded 2 weeks ago
Thank you for your detail review, for being a loyal guest of our property and becoming an Ambassador during your 6th trip to San Juan, we really appreciate your valuable comment regarding our Club level, ocean view rooms and location. We looking forward...More
Second time visiting intercontinental and service was A-1 again. The pool,beach area was very clean like the first time. Concierge always do a wonderful job open the doors and opening the taxis for the guest.... All the bartenders were very nice and willing to go...More
Booked this hotel for my 30th birthday. We checked in late on the 15th of June and weren't given any bracelets (which we later found out were required for beach access).
Grabbed a drink at the bar and then went to the room. The room...More
Response from InterContinental_SJU, Front Office Manager at InterContinental San JuanResponded 1 week ago
Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. I would love to have you come back and give us another chance...More
Had an overnight stay and chose the InterContinental. It was close to the airport (Zone 1), As an IHG Ambassador you will receive a room upgrade to the Club level located just off the main floor. Free happy hour,(beers, wine, soft drinks, and great appetizers)...More
Thank David A
Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 1 week ago
Thank you so much for your review of our hotel. We appreciate your loyalty as an Ambassador member. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Fitness Centre with Gym / Workout Room
US$200 - US$459 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Spa Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#4 On the Beach Hotel in Isla Verde
#4 Luxury Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Family Rooms ,
Accessible rooms ,
Number of rooms
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As an IHG member, the concierge was willing to bend over backwards for me. When I asked him one morning if the NY Times had arrived yet, he saw to it that it was delivered straight to my room every morning. A small touch... More
As an IHG member, the concierge was willing to bend over backwards for me. When I asked him one morning if the NY Times had arrived yet, he saw to it that it was delivered straight to my room every morning. A small touch, but I appreciate things like that. Definitely let them know you're a member.
Response from ScubadiverNy | Reviewed this property |
I saw young children with flotation devices BUT I don't know if they were the hotels'. There is staff around the hotel that cater to the guests with various requests and this seems like a reasonable one. I would ask the... More
I saw young children with flotation devices BUT I don't know if they were the hotels'. There is staff around the hotel that cater to the guests with various requests and this seems like a reasonable one. I would ask the pool staff to accommodate you.
Response from twofortwo98 | Reviewed this property |
check in is 3:00 or 4:00; we arrived before then, they checked our luggage for us and bought us a drink at the lobby bar while we waited for our room to be ready. by the time we finished our drinks our room was ready for... More
check in is 3:00 or 4:00; we arrived before then, they checked our luggage for us and bought us a drink at the lobby bar while we waited for our room to be ready. by the time we finished our drinks our room was ready for us! no complaints here
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"Be an IHG rewards member, better yet an Ambassador"