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Embassy Suites by Hilton San Juan Hotel & Casino

Expedia.comUS$169*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$183*
US$169*
US$183*
US$169*
US$183*
US$169*
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Embassy Suites by Hilton San Juan Hotel & Casino
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2,423 Reviews from our TripAdvisor Community

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Showing 2,250: English reviews
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Phoenix, Arizona
Reviewed 2 days ago NEWvia mobile

We are Hilton Honors members and we chose this hotel for proximity to the airport and very misleading photos of the property. We arrived very early as we had just gotten off the cruise and felt lucky to get a room even if it was 2 double beds. After 5 minutes in the room we heard water running, odd since...

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Helpful?
Thank Michelle M
Treasure Island, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

We arrived , jus brfore New Year, with quite a few swimmers from Uni,s from over USA, its seems they arrive to have meets , at the local pools, The Kids were brilliant, and the only drawback, was they swim in the morning,so you need to be done at breakfast prior to 8.10am,and or expect wi fi to be slow,...

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Helpful?
2Thank Gertie S
About Hotel's Favourite Review
embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & Casino, responded to this review

Hello Gertie S: Thank you for your positive feedback, we appreciate you taking the time to share your experience with us. I will share your review with our Team. We hope to see you again soon! Sincerely, Aixa Berrios aixa.berrios@Hilton.com

Cranston, Rhode Island
Reviewed 2 days ago NEW

A very brief trip to hotel from airport and very close to cruise ships. Could no have been easier. Plenty of cabs for both the ride from airport and to cruise ship ports. Cab fares from airport to embassy suites was $16.00. From embassy suites to cruise ship was only $24.00.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Paul O
Atlanta, Georgia
Reviewed 2 days ago NEW

Upon arrival the hotel staff was very helpful and professional. I was greeted as a Hilton member and provided the courteous and excellent service I expected. The suite was very clean and housekeeping consistently keep my room clean and stocked with the essentials

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Wyuca B
Arlington, Virginia
Reviewed 3 days ago NEW

We stayed here after our cruise for one final night in PR. Location is great near airport. Beach is a manageable walk away. Pool is beautiful. Outback Steakhouse on site. Needs few cosemetic updates to facility. Would definitely recommend.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Meg C
Reviewed 4 days ago NEW

We were initially checked into room 214 which had no blackout curtains and everyone that walked by the room could see into the room. Room also overlooked a nice rooftop and busy highway. I asked the front desk supervisor to change us and his reply was that the hotel was booked (a lie). Sam, the Director of Security took charge...

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Helpful?
2Thank dmzac
Arizona
Reviewed 5 days ago NEW

We stayed at this Embassy Suites.They are celebrating their 20th anniversary and the place looks very shabby. I'm annoyed at how much they charged for our stay in a place that looks this shabby. We dined at the "El Patio" in-house restaurant. The menu was good; the food--OK. But the service from the ONE waiter, in an empty restaurant, was...

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Helpful?
2Thank VAMembergs
New York City, New York
Reviewed 6 days ago NEW

We enjoyed our stay at Embassy Suites. It is conveniently located near the airport and just a short walk to the beach. There are many stores and restaurants nearby as well. My kids had a blast in the pool and at the arcade. The free breakfast and evening cocktail reception (with snacks for the whole family) made us feel like...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
2Thank CJBmama
Jamestown
Reviewed 6 days ago NEW

Stayed the week of April 8th - 15th. The hotel is in a convenient location to restaurants, shopping and beach. The complimentary breakfast is great. People need to realize if you get in the breakfast made order line it does take some time so be patient. The beach is about a 10 minute walk. When going to the designated area...

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1Thank Todd H
Mahopac, New York
Reviewed 1 week ago NEW

THe reason I gave this hotel 4 stars was that my family of 5( 2 adults 16yo, 14yo & 11yo) stayed in one room comfortably. We always travel on a budget and this hotel worked for us. It was a short 2 block walk to the beach and there is a conveneint CVS on the way to pick up any...

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Helpful?
2Thank tesler354

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Embassy Suites San Juan Hotel & Casino is the only all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed Isla Verde beach, or guests can relax at the hotel's free form lagoon style pool. Our guests enjoy great value with a free made-to-order breakfast and complimentary drinks at the evening reception. ... more   less 

Additional Information about Embassy Suites by Hilton San Juan Hotel & Casino

Address: 8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: RM629 - RM1,527 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Juan Hotel & Casino 3.5*
Number of rooms: 299
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Cheap Tickets, getaroom.com, HotelQuickly, TripOnline SA and Cancelon so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites San Juan Hotel And Casino
Embassy Suites San Juan Hotel Isla Verde
Embassy Suite San Juan Puerto Rico
Embassy Suites Carolina
Carolina Embassy Suites
Embassy San Juan
Hotel Style:
#3 Casino Hotel in Isla Verde
#3 Spa Hotel in Isla Verde
#5 On the Beach Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#7 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Juan Hotel & Casino staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton San Juan Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not patronize this hotel, do not prepay.”
dmzac, 22 Apr 2017 | Read review
“Look at a different hotel.”
VAMembergs, 21 Apr 2017 | Read review
“rooms facing south overlook the pool. You can see planes approaching airport and see mountains in distance.”
CityMomMKE, 13 Apr 2017 | Read review
“We love the view to the swimming pool.”
joseq141, 7 Apr 2017 | Read review
“think about uber from the airport heard it is cheaper than taxi's.”
hazzie70, 29 Mar 2017 | Read review
5 of 5
Expedia.com
US$169* /night
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EmbassySuites.comUS$169
TripAdvisorUS$169
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Prices are for 1 room, 2 adults
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