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Embassy Suites by Hilton San Juan Hotel & Casino

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Embassy Suites by Hilton San Juan Hotel & Casino
Embassy Suites by Hilton San Juan Hotel & Casino
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2,316 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Juan Hotel & Casino
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Showing 2,154: English reviews
Houston
Reviewed 2 weeks ago

If you need a place to stay close to the airport, the Embassy Suites is the closest Hilton family property. However, this is an older property and in many ways it is showing it's age. The paint in the hallways and around the doors looks like it has been applied so many times, yet still looks like it needs to...

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1Thank AlejoHouston
Palm Springs, United States
Reviewed 2 weeks ago

This is a very nice hotel with an excellent staff. The rooms are spacious and clean. Housekeeping was always on time. The pool was amazing. The complimentary drinks and refreshments from 5:30pm-7:30pm was awesome. The complimentary cook to order breakfast was ... yum yum yum! The gym was great. And close to lots of food and only a block away...

Review collected in partnership with Embassy Suites Hotels
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Thank lafayettep2017
Austin, Texas
Reviewed 2 weeks ago

Close and convenient to the airport as well the beach and local restaurants. Staff was extremely attentive and friendly. Very clean and well maintained property. Casino on property is an added plus. The included breakfast has a large variety of options including cooked to order eggs and omelets.

Review collected in partnership with Embassy Suites Hotels
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Thank kliffc
Orlando, Florida
Reviewed 2 weeks ago

Free Breakfast and 2 hour Free Happy Hour ! And nice Large Clean Rooms. And Friendly Helpful Staff. What more can you ask for? Great Location. It's about 2 blocks off the beach but it offers free towels free chairs n umbrella. And also bathrooms . On beach place to buy food and drinks. Perfect stay ! We will be...

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Thank Richieymilly
cleveland, United States
Reviewed 2 weeks ago

Great place to go with the family. Staff was friendly and location was perfect. Clean and comfortable and will stay here again. There was something for everyone to do at the hotel and around the hotel.

Review collected in partnership with Embassy Suites Hotels
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Thank benitzam2017
Hadley, Massachusetts
Reviewed 2 weeks ago

We stayed here for one night on our way to VIs. We arrived early and they checked us into our room right away which was great! The room was very adequate for what we needed. Spent the afternoon at the pool and ate on property for dinner. That was only marginal. The entire staff here was some of the most...

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1Thank jhanks2016
Torrance, California
Reviewed 2 weeks ago

This hotel is a little below Hilton standard worldwide. However, still better than other brand hotel. No slipper in the room, therefore everyone need to take if you need to use. Refregelator was not functioning, items I put were frozed.

Review collected in partnership with Embassy Suites Hotels
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Thank Kazuhiko U
Richmond, Virginia
Reviewed 2 weeks ago

We like to stay at Embassy Suites for the nice breakfast, cocktail hour, and larger rooms. This was conveniently located to the airport and gave us the standard, Embassy Suite hotel experience in a beautiful location. We stayed here 2 nights before leaving on a cruise from San Juan. While this location is not close to Old San Juan, and...

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1Thank LauraB3773
NC
Reviewed 2 weeks ago

this particular hotel was less then flexible with a requested late check out last week. My husband travels Hilton properties (inc. Embassy) 45+ weeks a year. When we use points and are traveling with my 86 year old mother a NOON check out is not what a loyal customer to the brand is looking for. Once I called the Hilton...

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1Thank NcJojo
Reviewed 2 weeks ago via mobile

Me and my cousin really enjoyed our stay here the breakfast was fantastic and the happy hour was great thanks for everything the area was a great spot plan your day to go out and enjoy the different tourist sites do try to do everything in one day and you can walk to the beach 1 block away

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Helpful?
1Thank Sabrena I

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites San Juan Hotel & Casino is conveniently located just a short walk to the beautiful Isla Verde Beach. The newly renovated hotel is also very close to the Luis Munoz Marin Intl. Airport. It is the only all-suite hotel in the San Juan metropolitan area. All our suites have a living room and a separate bedroom. Our guests enjoy a free made-to-order breakfast every morning and two hours of complimentary drinks every evening from 5:30 to 7:30pm. The Embassy Suites San Juan Hotel & Casino recreational facilities include a Casino, a lagoon style outdoor pool, kids playground, restaurants and a beach concession at Isla Verde Beach with beach towels, chairs and umbrellas for our guests. We offer over twelve thousand square feet of flexible meeting space including our La Vista Room which over-looks the free-form pool and waterfalls, ideal for social events. ... more   less 

Additional Information about Embassy Suites by Hilton San Juan Hotel & Casino

Address: 8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: RM784 - RM1,551 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Juan Hotel & Casino 3.5*
Number of rooms: 299
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity and Hotels.com so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites San Juan Hotel And Casino
Embassy Suites San Juan Hotel Isla Verde
Embassy Suite San Juan Puerto Rico
Embassy Suites Carolina
Carolina Embassy Suites
Embassy San Juan
Hotel Style:
#3 Spa Hotel in Isla Verde
#3 Casino Hotel in Isla Verde
#5 On the Beach Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#7 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Juan Hotel & Casino staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton San Juan Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dirty carpets in the rooms. Bring your sandals.”
 of 5 bubbles velasquezle, 9 Feb 2017 | Read review
“All suites Hotel. Pool View is nice”
 of 5 bubbles Richieymilly, 2 Feb 2017 | Read review
“Get a room poolside - nicer view. However, near the airport so if planes bother you, you may want the other side.”
 of 5 bubbles LauraB3773, 1 Feb 2017 | Read review
“I prefer Pool View”
 of 5 bubbles EMB08, 30 Jan 2017 | Read review
“Try to get rooms onthe 4th or higher floors for good views”
 of 5 bubbles DCCopes, 19 Jan 2017 | Read review
5 of 5