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El San Juan Hotel, Curio Collection by Hilton

328 reviews
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Traveller (244)
Pool & Beach (188)
Room & Suite (137)
Overview
  • Excellent72%
  • Very good15%
  • Average6%
  • Poor3%
  • Terrible4%
Travellers talk about
“el san juan”(51 reviews)
“meat market”(13 reviews)
“ocean villa”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from El San Juan Hotel, Curio Collection by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (328)Write a Review
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208
48
19
9
12
Show reviews that mention
All reviewsel san juanmeat marketocean villapool partyla canamultiple poolsgorgeous lobbyclub bravapool areagold memberamazing vacationrooms are beautifulmajor renovationexceptional staffpool managergreat musiccorner room
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1 - 5 of 296 reviews
Reviewed 1 week ago

We stayed at the El San Juan Hotel for a conference and had a great time. Here are a few notes from our stay. - Our first room was a few floors above the nightclub which was horrible. Our room was vibrating from how loud...More

Thank TKMTom
Hotel's Favourite
Reviewed 14 December 2017 via mobile

This property was very impressive. Everything was located on the premises. Many different restaurants that accommodate every budget or if you wanna dress up or down. It was the best monfogo I’ve ever tasted. Live entertainment was the start of a good night out and...More

Thank Yani H
Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 16 December 2017

Yani H. WE love your comments - it inspires the staff to continue being genuine and taking care of everyone as extended family members. We look forward to your return visit where you can make even more memories.

Reviewed 2 weeks ago

We have been coming to the El San Juan for several years. Frances at the front desk always goes above and beyond to make our visit the most memorable visit than the last. Great location, beautiful beaches, great food/drinks. We really miss the casino portion...More

Thank Candy D
Reviewed 4 weeks ago

This is a beautiful resort. Staff was so helpful and pleasing to help. The pools were immaculate and resort is right on the beach. The view on the beach is spectacular. Food was great and bar well stocked. A great experience all aroundMore

Review collected in partnership with Curio – A Collection by Hilton
Thank Norm H
Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 3 weeks ago

Norm H. Thank you for such a heart felt review. Staff is always looking for ways to taking care of our "extended family members" like yourself. We do look forward to your return visit so as to help create even more memorable experiences to talk...More

Reviewed 4 weeks ago

Even though the ESJ suffered a lot if damages from Hurricane Maria it is still making guests feeling at home. The great natural atmosphere with its Sandy shores, green waters and awesome Millenium trees and water pools make you feel that you are in paradise.More

Review collected in partnership with Curio – A Collection by Hilton
Thank Maria P
Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 4 weeks ago

We appreciate your honest review. As well stated we have suffered damages from the hurricane, however, that does not take away from our spirit of hospitality. We are extremely grateful for those guest as yourself that have chosen to come to PR and assist the...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Casino and Gambling
Outdoor pool
Details
Price range
US$238 - US$667 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Isla Verde
#1 Spa Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$238 - US$667 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Isla Verde
#1 Spa Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (244)
Pool & Beach (188)
Room & Suite (137)
Dining (103)
Hotel & Grounds (293)
Business Centre & Event Rooms (4)
Bathroom (3)
Questions & Answers
Ask a question
bmnewman6
18 January 2018|
Answer
Response from Linda L |
I don’t know the answer to that. It’s very close to the airport though.
0
Votes
Crzem
22 September 2017|
AnswerShow all 2 answers
Response from Yvonne R | Property representative |
The El San Juan Hotel is currently working to make the property even better than before. We are projecting mid 2018 but keep posted for updates.
0
Votes
ninad99
5 September 2017|
AnswerShow all 4 answers
Response from Bugger7782 | Reviewed this property |
My oceanview did not have a balcony. We loved the hotel so much I would return, but without spending the money on the upgrade.
0
Votes
Room Tips
"Ask for Frances at the front desk"
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"room 737 has a great view of pool and ocean"
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"Beach View Room or Garden Rooms."
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"Pool view is okay not sure of the city view"
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