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Verdanza Hotel

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Verdanza Hotel
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1,504 Reviews from our TripAdvisor Community

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Showing 1,246: English reviews
SE PA
Reviewed 27 February 2016

While the rooms (we were in an outer pool building) were just average, the service here put it over the top. The rooms were clean and the breakfast that came with the room was above average. We stayed one night before our cruise and were pleased with our choice.

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Helpful?
1Thank djsinpa
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

djsinpa, thank you for your kind words about our hospitality. We work hard to make guests feel welcome, while constantly working on improvements to our product. We look forward to welcoming you back for longer leisurely stay in the future. Best,

Mefdford
Reviewed 26 February 2016

The hotel was close to the beach and all restaurants close to the airport- the price was right people at the hotel we're friendly and helpful the pool stays open late sorry to say the Asian bistro was no longer there

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1Thank Linda A
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Linda A, so glad you enjoyed our facilities and location. Indeed, our Asian Bistro is no longer available as our longstanding friend and owner Mr. Yee has retired. Did you have a chance to try our other culinary offerings, eighty20 Bistro, Burger Bar, Di Vino Wine & Tapas and the Ristretto Cafe? We take great pride in the diversity of...

Saint Louis, Missouri
Reviewed 25 February 2016

Great location, clean rooms, short walk to beach/restaurants/airport. As I understand it, was recently renovated. Rooms were clean, restaurant was busy and tasty. Walked to nearly bus line, beach, restaurants and more. Went over New Years 2015/2016. As a note to the hotel, your hidden gem is the rooftop gym. Suggest you change it to a bar. Best view of...

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2Thank hursturbo
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

hursturbo, thank you for taking the time to share your experience. You are absolutely right about the view from the rooftop fitness room! Hope to welcome you back soon. Best,

New York City, New York
Reviewed 25 February 2016

This hotel is centrally located. The staff was so kind and friendly and accommodating. Check in was quick and super easy. They even allowed me to view my three room options before I choose one. There are at least 4 restaurants on site. The room was super clean, and the housekeeping was consistent and always around and towels were clean...

Review collected in partnership with this hotel
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1Thank denicegillespie
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

denicegillespie, thank you for sharing your experience. Repeat guests who have made Verdanza their home away from home on vacation is the most rewarding compliment we could receive. We look forward to welcoming you back time and time again. Best,

Reviewed 25 February 2016

This place is something out of the 1970's, maybe as far back as the 60's. Needs updating big time. Room are small and cheap and for $250 a night I expected much more in San Juan. Their big freebie is a 2oz serving of sorbet in a plastic urine sample cup when u check in. We were only staying there...

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2Thank David M
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

David M, we do like indeed to welcome our guests with a 'limber' - it's not a 'big freebie', it's a traditional Puerto Rican treat made with fresh fruit juice - frozen in a plastic cup as any other similar individual frozen treat would be, say ice cream, in Puerto Rico and elsewhere. Comparing it to a urine sample cup...

Lafayette, Indiana
Reviewed 24 February 2016

Any food dish from the hotel menu is more than anyone is used to getting. Good food all around but plan to get more than you expect. 80/20 good service and staff. Burger Bar outstanding!! Top notch bar tenders and yes the food is still hugely proportioned. Divino was only open twice during our stay even as it was advertised...

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Thank P8706RAmichaelw
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

P8706RAmichaelw, it's great that you had the chance to explore our multiple food and beverage offerings at Verdanza. Please accept my apologies as in fact Di Vino has been closed intermittently for a brief period as it undergoes changes. You must definitely visit us again to try it as well. I take the opportunity to thank you for your kind...

New York City, New York
Reviewed 24 February 2016

The hotel room was nice except for the fact that toilet was clogged, mini fridge did not work nor did coffee maker. Not to mention beverage machine took .75 from me and didn't give me drink I wanted. Therefore price should have been way cheaper.

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2Thank cjoaquin1020
San Sebastian, Puerto Rico
Reviewed 23 February 2016

Good service at the entrance. The room was smalI, I was expecting 2 Queen beds not Full. The bathroom was kind of small, the tub was not clean 100%. The location was perfect and we had a nice view from our room.

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Helpful?
Thank ekel622
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

ekel622, thank you for taking the time to share your experience. Please note that our room descriptions specify that the beds are double in double rooms, precisely so that our visitors know what to expect. That said, I trust your stay was pleasant and that our hospitality will earn us a second chance to impress you even more favorably next...

Brooklyn, New York
Reviewed 23 February 2016

Totally enjoyed my stay here. Went to PR for Val's day weekend and I totally enjoyed it. The hotel was in a great location. surrounded by different fast food restaurant, airport and not to forget the beach just a block a away. you can also catch the bus right down the street to Old San Juan as well. PERFECT LOCATION...

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Thank Alima S
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Alima S, I am so pleased that yo enjoyed our hospitality and offerings. We look forward to welcoming you back. Best,

Pawtucket, Rhode Island
Reviewed 23 February 2016

Went to the hotel for a 5 day trip over Valentine's Day weekend. The staff was very friendly and helpful. Through the entire stay their room service was out of calamari which was upsetting but still a great trip. They helped with all the activities we had planned and helped with guiding us on where to eat.

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Helpful?
Thank derickc50
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

derickc50, please accept our apologies - we hope to welcome you back soon to wow you with our Executive Chef's calamari! Many thanks for your kind words about our team; I will share your comments with them. Best,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel,a member of Preferred Hotels & Resorts Lifestyle Collection. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod(R) docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, cafe. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more   less 

Additional Information about Verdanza Hotel

Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: RM571 - RM1,041 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Hotel Style:
#6 Family Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
#7 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Verdanza Hotel staff and other travellers.
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Questions? Get answers from Verdanza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent Location, Safe, Walking distance to the beach and shopping areas. All Employees extremely courteous.”
 of 5 bubbles AAPPB, 25 Mar 2017 | Read review
“Pool view room!”
 of 5 bubbles Reader0108598, 19 Mar 2017 | Read review
“pool view was great, very clean, !!!”
 of 5 bubbles Jugie7, 11 Mar 2017 | Read review
“8th floor or direct poolside”
 of 5 bubbles D5853UZmelissar, 8 Mar 2017 | Read review
“Room 600 had the best bed ever and a great view”
 of 5 bubbles AnnieCote86, 7 Mar 2017 | Read review
5 of 5