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The Smith House

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Traveller (87)
Room & Suite (11)
Pool & Beach (5)
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Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop pool”(13 reviews)
“sliding door”(6 reviews)
“smith house”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (136)
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109 results
Traveller rating
75
25
7
1
1
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75
25
7
1
1
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1 - 5 of 109 reviews
Reviewed yesterday via mobile

The design of family room’s bathroom is totally inappropriate for a family. I found some staff to be very upfront and lacking basic hospitality. The hotel has a tower B that has most of the rooms, the layout is most confusing. We got a room...More

Thank Manishi T
Reviewed yesterday via mobile

A place called Home,from airport to hotel take 5 minute drive..Staff very helpful with smile and sincere.Service absolutely brilliant like u stay in 5star hotel and food very delicious...service staff know how to carry their job..Well Done

Thank Wak94
Reviewed 4 days ago

Very clean and new hotel within 5 mins from the airport. Complimentary Breakfast was good too. There are small convenient shops to get some buns and drinks. Beds were very comfortable and we had a pleasant stay there. Free Airport transfer was provided. A little...More

Thank selvasulo
Response from AsmahHashim, Manager at The Smith HouseResponded 2 days ago

Dear Sir/Madam, Thank you so much for taking the time to write your review. Thank you for your comment about our breakfast, comfortable bed and the cleanliness of the hotel. We are delighted to hear that you have a pleasant stay with us and your...More

Reviewed 5 days ago via mobile

We stay here for 2 days during Hari Raya Aidilfitri. The hotel is super clean and smell so good ! All (yes... all!) of their staff are very friendly and helpful. Good water pressure in shower, smooth WiFi, close to the airport, air-conditioning worked perfectly....More

Thank Geministar99
Response from AsmahHashim, Manager at The Smith HouseResponded 3 days ago

Dear Sir/Madam, Thank you so much for staying with us and sharing your experience on TripAdvisor. We are truly delighted to know that you had a great time with us and appreciate what we have to offer especially our hotel facilities and the services. Your...More

Reviewed 1 week ago via mobile

My boyfriend and I stayed here for 4 nights. The hotel was amazing, great staff, amazing breakfast and pool. We had room service and the food was great. The selection of movies on the TV was also really good. We also rented a car from...More

Thank Shannon N
Response from AsmahHashim, Manager at The Smith HouseResponded 4 days ago

Dear Sir/Madam, Thank you for taking your time to write a review on TripAdvisor and giving us an opportunity to show you the Smith House hospitality. We are delighted to hear you had a great stay but most importantly the hotel facilities and service standards...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Concierge
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$62 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$62 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (87)
Room & Suite (11)
Pool & Beach (5)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Louise A
26 April 2018|
AnswerShow all 2 answers
Response from AsmahHashim | Property representative |
Hi Louise, Yes, you can add extra bed at RM120nett with breakfast. Another option is you may consider our Smith Studio which come with 2 king size beds. Thank you!
0
Votes
undersgsun
21 March 2018|
AnswerShow all 11 answers
Response from The_House_Management | Property representative |
Hi. There is no noise at all.
1
Vote
bodie2525
28 February 2018|
AnswerShow all 2 answers
Response from The_House_Management | Property representative |
Hi. The deepest is 4 feets and for kids' is 2 feets deep.
1
Vote
Room Tips
"Mountain view"
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"The rooms are quite small and there is a sliding door across both the toilet and shower, so make sure you..."
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"Rooms are small. Upgrade if you need space."
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"Ask for rooms nearer to the lift. The lift is situated on one end and it can be quite a distance to walk to..."
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