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BEST WESTERN Marks Tey Hotel

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879 Reviews from our TripAdvisor Community

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Showing 873: English reviews
Colchester, United Kingdom
Reviewed yesterday NEW

Avoid this hotel at all costs! My mum lives abroad & visits the UK regularly. Last month bet she was staying here for 8 days. I visited her one evening to join her for dinner, it was dark when I arrived & at no point was I asked to provide registration details. A month later I received a parking fine...

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Helpful?
Thank mooks11
Haywards Heath, United Kingdom
Reviewed 3 days ago NEW

My wife and I booked a table in the restaurant whilst we were visiting the area. We arrived just before 7:30. The waitress couldn't find a wine list, but she decided that this didn't matter! We then waited over 20 minutes to order. After another half an hour we still hadn't received our starters, although other diners who arrived long...

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3Thank Jeff C
Reviewed 4 days ago NEWvia mobile

I, like many others, have received a parking charge notice. As frustrating as it is that 2 months on it is still not dealt with I am aware of the likes of those companies and so am getting on with it. What I can't cope with, is that the hotel take absolutely no responsibility, offer no useful assistance (in fact...

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4Thank Madeleine B
Ipswich, United Kingdom
Reviewed 4 days ago NEW

My partner and 2 of her friends meet up at this venue 3-4 times per year for a meal, given that it is fairly equidistant for each of them. On 14-Dec-2016, they met up as usual for a pre-Christmas meal. Unfortunately, since the last time they convened here, the hotel has opted to introduce a draconian parking scheme, the end...

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2Thank Dance-With-Chance
Newmarket, United Kingdom
Reviewed 1 week ago

I stayed for 1 night for business on my own. The rooms are fairly dated but very functional and fine for my needs. No air-conditioning, which wasn't a problem in January but could see it could get warm in the summer months! Radiators in the room worked fine to keep it warm. I used the 'leisure' facilities which are out...

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Thank KeirSpiller
Colchester, United Kingdom
Reviewed 1 week ago

Be very careful about the parking restrictions. I have had a bad experience where not knowing I had to enter my cars numbers into a terminal (no one told me and no sign to that effect) I found I was threatened with legal proceedings for 100 pounds. The matter was taken up with management who appeared not to care and...

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5Thank marktomassi
Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Mark, Thank you for taking the time to tell us about your parking issues. Please accept my apologies that you have received a parking charge notice whilst using the hotel facilities. The parking management system was put in place to ensure Hotel guests and other hotel patrons will always have parking spaces available. Parking is free to Hotel overnight...

London, United Kingdom
Reviewed 1 week ago

Really dirty rooms and uncomfortable beds. I stayed for a weekend and really wish I hadn't. Staff uncaring and really unhelpful. There are much better hotels locally which I have sued before. Parking was ok

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Thank lyc4n77
Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Thank you for taking the time to review your recent stay at BEST WESTERN Marks Tey. We always appreciate hearing feedback from our guests as we aim to constantly improve our service and experience. I am very sorry to hear that your room was not to our normal standards and the bed was not comfortable. I am also disappointed to...

Colchester, United Kingdom
Reviewed 1 week ago

I used the gym facilities at this hotel back in October, following which I have received increasingly aggressive and threatening demands from their parking subcontractor for a £100 fine for unauthorised parking. Despite having evidence through Pay As U Gym that I was properly parked, neither the hotel nor the car parking company have relented. It is simply appalling treatment...

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4Thank jbhwork
Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Please accept my apologies that you have received a parking charge notice whilst using the the health club. Parking is free to all Health Club members. It is important that guests do register their car registrations number correctly in one of the terminals available in reception or Health club. Failure to do this within 10 min of arriving will result...

essex
Reviewed 1 week ago

Had around 140 friends and family for my 50th Birthday Party at Marks Tey Hotel last night. The whole event was brilliant. Every single member of staff was polite, friendly and very helpful. Nothing was too much. Every guest commented: What a lovely venue, how yummy the buffet was, the music (Sean the DJ listened to everything we said and...

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Thank mumof2Essex
Telford
Reviewed 2 weeks ago via mobile

On arrival, staff where very friendly and helpful. However, the room was very tired, the carpet was thread bare and a trip hazard. I like to stay in a hotel as evening meals are then convenient, however I then found the restaurant closed for a Christmas party. I ate in the bar and although again staff were very friendly, the...

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Thank Samantha A
Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear valued guest, Thank you for taking the time to review your recent stay at BEST WESTERN Marks Tey. As part of our continued commitment to enhance our property and service, we are currently in the process of renovation some of our guest rooms. I am very sorry to hear that the food quality and the service was not as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
A delightful hotel and leisure club situated on the outskirts of Britain's oldest recorded town. The BEST WESTERN Marks Tey provides 110 comfortable bedrooms, a range of meeting and events rooms able to accommodate up to 200 people, The Brasserie Restaurant, Lounge & Bar, and extensive leisure club facilities including indoor pool, hair & beauty salon, tennis courts, steam room, sauna and air conditioned gym. Free wifi and parking are available for guests. Within easy reach of Colchester Zoo, Witham, Tiptree, Coggeshall and the Eastways, and Braintree Business Parks, the BEST WESTERN Marks Tey is the ideal choice for business and leisure travellers looking for a hotel in Colchester near to the A12 and Marks Tey railway station. ... more   less 

Additional Information about BEST WESTERN Marks Tey Hotel

Address: London Road, Marks Tey, Colchester CO6 1DU, England
Region: United Kingdom > England > Essex > Colchester > Marks Tey
Price Range: RM286 - RM390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Marks Tey Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Colchester
Colchester Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Marks Tey Hotel staff and other travellers.
5 questions
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Derbyshire, United Kingdom

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Questions? Get answers from BEST WESTERN Marks Tey Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just avoid this hotel altogether”
 of 5 bubbles jeffcV1512VZ, 17 Jan 2017 | Read review
“218 was good for us, overlooking the main entrance”
 of 5 bubbles brianc890, 2 Jan 2017 | Read review
“I would avoid the rooms overlooking the front car park as they might be noisy with arrivals or early morning departures.”
 of 5 bubbles Cicero57, 17 Dec 2016 | Read review
“Staff will move you if not full to another room if you wish.”
 of 5 bubbles stephenbP7534ZZ, 8 Dec 2016 | Read review
“We didn't stay in the hotel, just used the tea room.”
 of 5 bubbles 129MarleneC, 23 Nov 2016 | Read review
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