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Grandhotel Pupp

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547 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Budapest, Hungary
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 June 2014

The hotel interior is very nice, very well kept. The room is old fashioned, with eclectic furniture solutions. The staff is professional but not up to the 5 star standard. We expected more hospitatilty from a 5 star hotel staff, not just professionism. No smile, sometimes they behave like a burden to work there. We had often the feeling they... More 

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1 Thank hermione21
Copenhagen, Denmark
Level Contributor
69 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 12 June 2014

Beautiful, charming hotel in a picture-perfect setting. The hotel has one of the prime spots in Karlovy Vary, just where the river turns. You can thus look down the valley in two directions. Try to get a corner room in the front looking directly down the river. The hotel’s facade is in a great condition, and it is nicely lit... More 

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Thank elber2
Madrid, Spain
Level Contributor
130 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 12 June 2014

Nice building and great location, its definitely a historical jewel, and you can tell that back in time it was the favorite destination of european aristocrats. But currently the hotel is not well maintained, rooms look a bit old, and in general most of the services do not deserve 5 stars.

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1 Thank Cotermin
Munich, Germany
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 April 2014

Nothing beats a classic and this is certainly one: one of the iconic hotels of good old Europe, the Grand Hotel Moskva during communist times, then - albeit cinematically relocated to Montenegro: even a James Bond location (Casino Royale). Knowing that my grandparents loved holidaying here, I was rather thrilled to finally experience it myself... The entrance still has the... More 

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3 Thank JNasher
Munich, Germany
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 April 2014

We stayed here one night over Easter. When we drove up, we weren't sure where to check in (the entrance isn't so "grand"). My husband walked over to the car park attendant to ask... the clerk was very curt, until he realized we were paying guests, then he became hospitable. Check-in was fine, and the attendant who took us to... More 

Helpful?
Thank kellyMunich
Basel, Switzerland
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 April 2014

One of the most fantastic hotels in Europe. Superb, or should I say su"pupp" experience, historic, lavish, gentile , cultured and reassuring in its own confidence and capability to uphold its reputation as one of Europe’s best. Classic building, superb decoration , fittings and furnishings. Staff ready to satisfy your every whim, to please, serve and pamper. Bravo to all....except... More 

Helpful?
1 Thank colin B
Leusden-Utrecht
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 29 March 2014

As frequent visitor I found Pupp this time (March 2014) very quit, probably this is the result of the current Crimea Crisis. It seems that “Russian” guests are not traveling so extensively to Karlovy Vary at this moment. Therefor some “Arab” guests took their place. Although the room presented to me was good and sufficient some minor remarks can be... More 

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Thank Marcel G
Prague, Czech Republic
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 February 2014

I would like to say that we were so thrilled to go here... But from the very beginning we were disappointed. Not by the hotel itself, but by a rudeness of the staff. All the employees we had a chance to meet were really unprofessional and rude. Maybe it was because of the fact that we could understand them, which... More 

Helpful?
7 Thank VK_RtW
Northern Cal
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 January 2014

I like the location. It is only 5 minutes walk to the hot spring water site. Although the hotel is old. The breakfast was good. Very nice view from outside. Although one part of the hotel is under renovation. We stayed at the older side.

Helpful?
2 Thank happyglobaltraveler
Manchester, United Kingdom
Level Contributor
191 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 December 2013

We spend Christmas at the hotel and were disappointed. The outside of this hotel is very special and is situated in a great position on a bend in the river. The public rooms are splendid and reflect the once grandeur of the hotel and is 5 star, but unfortunately the bedrooms seems very tired and cold and more 4 star.... More 

Helpful?
Thank s1151

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Becher's Bar
Becher's Bar
Cuisines: European, International, Gastropub, Czech, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Located in the picturesque spa town of Karlovy Vary in the Czech Republic, the Grandhotel Pupp is one of Europe's most famous historical hotels. Talking about its history would take a while, because it dates back to 1701. In recent years the Grandhotel Pupp has hosted illustrious names from the movie world including Morgan Freeman, Gregory Peck, Sharon Stone, Robert Redford, John Malkovich, Antonio Banderas, Jude Law, John Travolta and Nikita Michalkov. Such stars have descended on the hotel especially for the Karlovy Vary International Film Festival each year at the beginning of July. As well as modern-day celebrities, the hotel has also attracted eminent historical figures from culture and the arts including German poet and philosopher Johann Wolfgang Goethe, composers Johann Sebastian Bach, Richard Wagner and Antonin Dvorak, violinist Nicolo Paganini, writer Franz Kafka and master of Art Nouveau Alfons Mucha. In two connected buildings, River Side and Park Side, the Grandhotel Pupp complex offers 228 rooms in the categories of Comfort, Superior, Superior Plus, Junior Suite, Premier Suite and Apartment. The ground floor of the hotel features restaurants, a cafe, bars, a boutique zone, a hairdressing salon and casino. Becher's Bar provides entertainment in the evening. The Grandhotel Pupp invites guests to the new Pupp Royal Spa wellness centre with pool and saunas. The complex includes a modern fitness centre as well as a private Royal Spa Suite with whirlpool, massage tables, sauna and a relaxation zone. The Pupp Royal Spa offers an extended range of treatments, from traditional procedures based on the natural bounty of Karlovy Vary and the region to modern massages and beauty treatments. Grandhotel Pupp - If you want a chance to see a star ... more   less 

Additional Information about Grandhotel Pupp

Address: Mirove namesti 316/2, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Price Range: RM639 - RM1,608 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grandhotel Pupp 5*
Number of rooms: 228
Reservation Options:
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Also Known As:
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Hotel Style:
#1 Business Hotel in Karlovy Vary
#1 Casino Hotel in Karlovy Vary
#4 Luxury Hotel in Karlovy Vary
#4 Spa Hotel in Karlovy Vary
#13 Family Hotel in Karlovy Vary
#14 Romantic Hotel in Karlovy Vary
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Questions & Answers

Here's what travellers have asked, with answers from Grandhotel Pupp staff and other travellers.
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Questions? Get answers from Grandhotel Pupp staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are two parts of the building--river side and park side. I feel all the fun things happen in the river side.”
 of 5 bubbles Alex_loves_traveling, 4 Nov 2016 | Read review
“book directly with the hotel and make SURE you are in the renovated side of the hotel. Even the reception area on this side is nicer.”
 of 5 bubbles aligm123, 30 Oct 2016 | Read review
“Room 344 Front, centre on the 3rd floor”
 of 5 bubbles deana182, 30 Oct 2016 | Read review
“in the old section”
 of 5 bubbles amior, 21 Oct 2016 | Read review
“at another hotel”
 of 5 bubbles patbrownett, 27 Aug 2016 | Read review
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