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Hotel Charles Central

1,262 reviews
#142 of 646 Hotels in Prague
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Traveller (289)
Room & Suite (171)
Dining (38)
Overview
  • Excellent44%
  • Very good35%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“metro station”(103 reviews)
“rooms are basic”(8 reviews)
“old town”(34 reviews)
Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Airport Transportation
Air Conditioning
3.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,262)Write a Review
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231
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79
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Show reviews that mention
All reviewsmetro stationrooms are basicold townfree wifimini barhotel is greatnice breakfasttown centrewould stay againthe hotel is cleanshort staycity breakexcellent locationvisit praguestopsreceptioncentrum
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1 - 5 of 561 reviews
Reviewed 2 days ago via mobile

Old furniture, very small toilet, cracks in the ceiling, no double bed, no kettle in room, lift is very small and a terrible view from the window. The Benefits are: the staff is friendly, room cleaning every day and nice Breakfasts. But room is like...More

Thank Oksana_Dovgan
Response from Petr B, Manažer komunikace s hosty at Hotel Charles CentralResponded yesterday

Thank you for your review of your stay at our hotel. We are grateful to have such important imformation which help us upgrade our services. We are very sorry to hear that our hotel did not live up to your expactations. We are sure we...More

Reviewed 4 days ago via mobile

Charles Central was such a good stay; they invite you in with a warm & friendly service. The staff are helpful with information you may need. The location of the hotel is also quite perfect, with the metro station a stone throw away and tram...More

Thank Elizabeth Q
Response from Petr B, Manažer komunikace s hosty at Hotel Charles CentralResponded yesterday

We were really pleased with your positive words full of compliments. These are such a great motivation for us to keep and even upgrade our services. We will be happy to welcome you again at our hotel.

A TripAdvisor Member
11
Reviewed 5 days ago via mobile

The staff were amazing, especially at reception. They go above and beyond to accommodate your needs whilst you stay. If we ever had a query or minor issue they answered and resolved it straight away. There is plenty of choice when it comes to the...More

1  Thank A TripAdvisor Member
Response from Petr B, Manažer komunikace s hosty at Hotel Charles CentralResponded yesterday

Thank you very much for your feedback. We are very happy to hear your compliments on our hotel staff. We do also appreciate your critical comments as they help us improve our services.

Reviewed 1 week ago via mobile

As so many others have already said, it is a budget hotel. So don’t go expecting the Ritz! But it was immaculately clean and the staff are first class. Bogdan is a great guy, really helpful and nothing was too much trouble. Great location too...More

1  Thank Chris E
Response from Petr B, Manažer komunikace s hosty at Hotel Charles CentralResponded 1 week ago

We were really pleased with your positive evaluation of our hotel. We will try our best to fulfill your expactations during your next visit to us.

Reviewed 2 weeks ago via mobile

We stayed here for 3 nights and was great. The rooms are clean and bright, everything worked fine. The team in the hotel were amazing nothing was too much trouble and Bogdan on reception deserves an extra mention for how helpful he was. The location...More

Thank mr_bob_bob_13
Response from Petr B, Manažer komunikace s hosty at Hotel Charles CentralResponded 1 week ago

Thank you for your positive review which we truly appreciate and will be happy for you to choose our hotel next time you visit Prague.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Hotel Amenities
Airport Transportation
Breakfast Available
Room amenities
Minibar
Things to do
Restaurant
Details
Price range
US$36 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Best Value Hotel in Prague
#37 Business Hotel in Prague
Room types
Non-Smoking Rooms
Details
Price range
US$36 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Best Value Hotel in Prague
#37 Business Hotel in Prague
Room types
Non-Smoking Rooms
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Traveller (289)
Room & Suite (171)
Dining (38)
Questions & Answers
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Michelle B
24 September 2017|
AnswerShow all 5 answers
Response from will_2525 | Reviewed this property |
Basic style rooms but the staff go above and beyond expecially when I arrived late at night they helped me get food delivered to the hotel as most things would be closed close to the hotel
1
Vote
Michelle B
13 September 2017|
Answer
Response from niccolx | Reviewed this property |
They didn't have any in the room I stayed in
1
Vote
Karen D
29 August 2017|
AnswerShow all 4 answers
Response from Marie D | Reviewed this property |
They didn't have a hairdryer in the room I stayed in.
2
Votes
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12345610
Room Tips
"We had two rooms, both fine. There are seven floors accessed by a small lift"
Read review
"Floor six seemed quite enough."
Read review
"Avoid room 17"
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"Rooms Ciean and Airy Good Shower Commfy Bed."
Read review
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