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Aquapalace Hotel Prague

361 reviews
#238 of 646 Hotels in Prague
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Traveller (165)
Room & Suite (141)
Pool & Beach (74)
Overview
  • Excellent48%
  • Very good37%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“aqua park”(26 reviews)
“sauna world”(5 reviews)
“free shuttle”(4 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (361)Write a Review
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All reviewsaqua parksauna worldfree shuttlegreat hotel for familiesthe hotel offersthe nearest metro stationfamily holidayrooms are big and cleanregular roomfamily suitehotel is locatedlarge bednice staybusiness tripczech republicexcellent hotelcity centre
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1 - 5 of 102 reviews
Reviewed 23 September 2017 via mobile

Ok hotel and facilities. Took a deposit, which is fine. However charged me and then never released deposit. Contacted them via email and no reply at all. Over 20 days later still holding the deposit and no answer. Now I have to deal with it...More

Thank DijanaD
Response from AquapalaceHotelPragu, E-Commerce Sales at Aquapalace Hotel PragueResponded 5 October 2017

Dear DijanaD, we would like to thank you for your feedback. In the meantime you have been contacted directly by our Front Office manager so that this issue could be resolved. Unfortunatelly, we have not received your email, we have found only the previous communication...More

Reviewed 3 September 2017

The hotel’s team is very helpful and polite, helps as much as they can with any request. The hotel has very high clean and hygiene standards, you will see it everywhere. The hotel has nice places for kids like the Lego place in the restaurant...More

Thank Guy C
Response from AquapalaceHotelPragu, E-Commerce Sales at Aquapalace Hotel PragueResponded 13 September 2017

Dear Guy C, thank you very much for your great detailed feedback. We are so glad your family had an enjoyable stay at the Aquapalace Hotel Prague and we look forward to your next visit. With kind regards, Sylva Veliskova E-Commerce Sales Aquapalace Hotel Prague

Reviewed 3 September 2017

We stayed in the hotel for 5 nights at August 2017. The hotel is located half an hour from a Prague center , as a part of a big commercial center . Rooms are clean and comfortable, The staff is very friendly and responsive. Breakfasts...More

Thank Yoni R
Response from AquapalaceHotelPragu, E-Commerce Sales at Aquapalace Hotel PragueResponded 13 September 2017

Dear Yoni R, thank you very much for sharing your recent experience at the Aquapalace Hotel Prague and for your nice comments. We are happy to read you enjoyed your stay with us and you appreciated our rooms, staff, free Wifi and the facilities for...More

Reviewed 20 August 2017

Really good hotel , very children oriented , clean and beautiful rooms , very friendly stuff , and the AquaPark is amazing addition . I had a feeling that the hotel wanted us to be pleased and happy (in a genuine way) , it was...More

1  Thank maximbu
Response from AquapalaceHotelPragu, E-Commerce Sales at Aquapalace Hotel PragueResponded 30 August 2017

Dear Maximbu, Thank you very much for sharing your nice opinion about the Aquapalace Hotel Prague and for your time. We are happy to hear you liked our children friendly hotel and aquapark overall and you spent enjoyable time with us. We appreciate also your...More

Reviewed 17 July 2017

We've stayed 5 nights in the hotel this July. We got a single room for all of us: 2 parents + 2 kids, however the room was spacious with a cool bunk bed for my daughters and a large bed for my wife and myself....More

2  Thank Gil G
Response from AquapalaceHotelPragu, E-Commerce Sales at Aquapalace Hotel PragueResponded 18 July 2017

Dear Gil G, thank you very much for your wonderful review and for sharing your detailed experience with the TripAdvisor community. We appreciate your compliments on our staff and we are pleased to see all the positive factors you have mentioned as spacious family rooms,...More

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12345621
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Conference Facilities
Babysitting
Airport Transportation
Breakfast included
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$116 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Spa Hotel in Prague
#62 Family Hotel in Prague
#115 Business Hotel in Prague
#166 Romantic Hotel in Prague
#186 Luxury Hotel in Prague
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$116 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Spa Hotel in Prague
#62 Family Hotel in Prague
#115 Business Hotel in Prague
#166 Romantic Hotel in Prague
#186 Luxury Hotel in Prague
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (165)
Room & Suite (141)
Pool & Beach (74)
Dining (56)
Amenities (126)
Business Centre & Event Rooms (14)
Family and Play Areas (10)
Questions & Answers
Ask a question
Leonid K
1 September 2017|
AnswerShow all 2 answers
Response from AquapalaceHotelPragu | Property representative |
Dear Leonid K, thank you very much for contacting the Aquapalace Hotel Prague. Our Family rooms with one king size bed and bunk bed (mattress 170 centimetres) are suitable for family of 2 adults and 1-2 kids (max. 14,99... More
1
Vote
Liz G
19 April 2017|
AnswerShow all 2 answers
Response from AquapalaceHotelPragu | Property representative |
Dear Liz, thank you very much for contacting the Aquapalace Hotel Prague. The babysitting service can be arranged at the charge of 250 CZK per hour ( a minimum of 3 hours, must be booked in advance) at your hotel... More
0
Votes
Deirdre G
23 October 2016|
AnswerShow all 3 answers
Response from AquapalaceHotelPragu | Property representative |
Dear Deirdre G, thank you very much for contacting the Aquapalace Hotel Prague. I am deeply sorry for the late reply. I was on the holidays and therefore out of the office. I am sure my colleaques at the direct email... More
0
Votes
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123456
Room Tips
"SIngle, couples, 1 child, go executive level. Larger families, wait for a remodel or get two rooms."
Read review
"3rd floor is executive one and better to stay"
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"Located in the shopping area close to the highway so it doesn't really matter...."
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"away from elevators"
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