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4.5
#79 of 653 hotels in Prague
Location
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in the center of Prague’s most desirable attractions including Old Town Square, Wenceslas Square and Charles Bridge. The hotel has over three hundred well-appointed guest rooms offering high quality accommodation and contemporary interior design, inspired by Prague's history, including non-smoking and accessible rooms. All rooms have been carefully refurbished to offer state of the art facilities with Art Deco elements and sumptuous furnishings. Prague’s stylish dining spot, Zinc Restaurant features modern European cuisine and is known for famous Sunday Brunch. Zinc lounge & bar seats over 70 people and serves specialty coffees, Czech bites and Czech wine tasting. The new meetings & events facilities form a great location for a successful business or leisure event. Other facilities include free access to health club & spa for hotel guests and 24/7 Room Service. Hilton Prague Old Town was ranked amongst Top Hotels in Central Europe, Condé Nast Readers' Choice Awards 2018.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Absolutely faultless stay at the Hilton Prague Old Town. We stayed 4 nights. Ideally located for all main attractions which are in walking distance. Hotel and rooms spotless. Attention to detail was fantastic including decent magnifying mirror in the bathroom on the wall and main mirror which didn’t mist up on using shower. Hairdryer and iron available in room, and tea and coffee etc and complimentary large bottle of water every day.
Courtesy call twice during our stay to check if we were satisfied with room cleaning.
Hotel has a decent gym and the sauna and pool were great too.
We were b and b only so cannot comment on other meals but the breakfast was everything and more, and included cooked, continental, omelettes made to order, pastries, cereals, fruit and salad vegetables, breads, nuts, seeds, dried fruit, porridge, waffles, even chia pudding and Bircher muesli, and sparkling wine as well as tea, coffee, juices etc.
Staff attentive and very pleasant; nothing was too much trouble.
We were located on the 8th floor and never heard any noise from other guests.
Very good supermarket across the road from the hotel if needed.
Possibly the best hotel we have ever stayed in and would highly recommend and we would definitely stay there again if we returned to Prague.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager, Guest Services / Front Office at Hilton Prague Old Town
Responded 28 Jul 2023
Dear Helen, I was absolutely delighted to read you have enjoyed the stay with us. You can forever expect outstanding service anytime you settle in here at Hilton Prague Old Town! We are very thankful for such an exhausting and amazing freedback you have shared here on TripAdvisor. We can not wait for your return and are here if we can be of assistance in making those arrangements. Best regards, Rene Vala Front Office Manager
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Everything was spot on - soft carpeting, nice furniture and amenities, beautiful king size bed, pleasant modern 55 or 60 inch TV with Intel WIDi ability - you can stream videos and music to the television set from any smartphone without any cables. The walls are extremely thick, you can not hear a thing. The windows can be opened fully for taking great photos.
We also got a warm welcome letter one day prior to our stay with some must go destinations and greetings from the hotel manager - a nice touch.
The last floor is the Executive one. There are three very fast elevators and you never have to wait for one.
We choose the renovated room with walking shower, instead of a room with a bathtub (again renovated, but not that soon).
There is another Hilton hotel in Prague, but we chose this one due to the location.
Recommended, two thumbs up!
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Date of stay: March 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BarboraStofanakova, Manager at Hilton Prague Old Town
Responded 9 Mar 2020
Dear DonDubstard, Thank you very much for your kind comments. I am very happy that you have enjoyed your stay in Hilton Prague Old Town hotel and we will be looking forward to welcoming you here in our property again in future. With kind regards, Veronika Saliba Manager on Duty
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We stayed here twice and both times enjoyed the location in Old Town next to the train station, and also the Executive happy hour from 5-7 every night (including Christmas Eve and Christmas!) I only give it 4 stars because the executive lounge remains closed; however, I think the hotel has done a nice job providing otherwise. The staff was always friendly & professional, especially the bar tenders. Happy hour provides free food, beer, champagne, and even cocktails for diamond members. Food was simple (4 hot appetizers, sandwiches, various veggies, bread, etc.) There is a sectioned off area in the bar, but we just sat in the main area where the cushioned booths were and we were more comfortable. The bar tenders always removed our used dishes and offered to bring more beer/cocktails (wine and soft drinks are self-serve.)
Breakfast is over the top because you can order fried eggs, omelet, or eggs benedict as well as help yourself to the buffet with many selections, including scrambled eggs & bacon every day. Breakfast staff is very accommodating and professional.
Rooms were all very nice with comfy beds. You'll get a better view with a room facing the front of the hotel, but may have to deal with some street noise, such as trash trucks, etc. The inside rooms overlook an ugly rooftop.
Housekeeping was accommodating. When we were using the room all morning, she came back to clean in the afternoon.
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Date of stay: December 2021
Value
Rooms
Service
Room Tip:Room in the front of the hotel have better views, but more street noise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, Guest Services / Front Office at Hilton Prague Old Town
Responded 20 Jan 2022
Dear valued guest, thank you very much for the left review. We are sorry for closed Executive Lounge on the 8th floor. We have now the Lounge corner in the Lobby instead with the Executive Offer we are happy we could provide you by. It is nice to hear about our staff professionality, level of Hilton breakfast, rooms and housekeeping experience. I am glad to hear you have enjoyed the room you were accommodated to. We will be happy to craft your Prague Experience for you at Hilton Prague Old Town hotel again in the future. Best regards, Rene, Reception Manager
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We travelled to Prague for Christmas with our daughters (9 and 11), and the Hilton Old Town was the perfect location for it. The hotel is perfectly located for a visit to Prague, walking distance to all attractions, with shops close by, in addition to a being a modern well appointed hotel. We attended the Xmas Eve Supper in the hotels “Zinc” restaurant, which was a vast and varied buffet, entertained by a stunning singer (think Nora Jones, who apparently also entertain their weekly Sunday brunches - highly recommend!) The room was large enough for 4 people, the breakfasts (buffet) again varied and plentiful, and everyone was attentive and helpful.
A great hotel for families (or anyone really) who are travelling to Prague.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BarboraStofanakova, Assistant Front Desk Manager at Hilton Prague Old Town
Responded 10 Jan 2020
Dear MrsHodge77, Thank you very much for your time to share with us your feedback! I am very pleased to read that you and your family have enjoyed Christmas time in Prague and especially in our hotel :). I appreciate your kind words and your comments will be shared with hotel team. We hope we will have a chance to welcome you in our hotel again in future. Kind regards, Barbora Stofanakova Assistant Manager | Front Office
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We were very happy with the decision to stay at the Hilton Old Town. This location was excellent with just a 8 minute walk to the astrological clock and main tourist area. Tram station 4 minutes walk. Small supermarket across the street and large one 3 minute walk away. 100’s if restaurants to choose from within a 10 minute walk.
As a Diamond Hilton member I was upgraded to a suite on the top floor. Room was in perfect condition with an nespresso coffee machine, bathrobes, and separate bedroom. The only things I didn’t love about the room (and this is really minor). No usb plugs and the windows in the room were high so unless you stood up you couldn’t really look out. Of course this also meant no one could look in, so maybe it was also a positive.
We had a second room which was also upgraded from a standard to a delux room. That room has USB plugs but didn’t have the coffee maker. We were offered executive lounge access on the second room (which included breakfast in the main restaurant) for what worked out to be $30 a person and I decided to purchase that.
The executive lounge is open on the 8th floor. During the day it just has coffee and waters and soft drinks. From 5 until 7:30 pm they had a self service bar (liquer, beer, and wine) and very nice salads and cheese plates, etc. also a hot soup option.
Breakfast was a very nice buffet with option to order eggs from the kitchen. Very nice selection and outstanding service from the wait staff (every staff member we met was great). Everything was tasty.
Gym was an average hotel gym but I’m an early riser and it was good to at least get a small workout in. I wouldn’t describe it as anything special.
Even though a sign said that there wasn’t daily room service unless you requested it, our rooms were cleaned each day. And the WiFi was solid. Anyway, this isn’t the Ritz Carlton or the 4 seasons. But if you usually like a Marriott or Hilton type hotel - well I am sure that you will like this.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, Guest Services / Front Office at Hilton Prague Old Town
Responded 17 Jul 2022
Dear Guest, Thank you so much for your time to share with us this wonderful feedback, we truly appreciate your kind comments which will be shared with our hotel team. We are also sincerely pleased that you chose Hilton Prague Old Town for your stay and would like to thank you one more time for your loyalty. I am very delighted you were having a good time with us and enjoyed our accommodations, service and facilities. I hope that those minor details you mentioned in your feedback did not have an adverse impact and your overall experience was affirmative. We hope we will have a chance to welcome you again at our property to make your stay with us even more memorable. Kind Regards, Rene Vala Front Office Manager
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Had to stay in Prague for a few days for a business meeting. The work was all day long but the hotel and the location enabled me to get some great sight seeing and some great comfort. The hotel is very modern and clean with excellent service and a spectacular breakfast setup (I only ate breakfasts there). The room was a corner suite and therefore larger than most. The bathroom was updated and had wonderful water pressure. The main highlight for me was the location, which allowed me to walk around Old Prague within 5-10 mns from the hotel. And even thought it was late at night (10-11pm), everything was beautiful and safe to walk around. Compared to other hotel it was a bit more expensive but well worth the extra money. Will definitely stay there again if I ever make my way back to Prague.
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Date of stay: January 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BarboraStofanakova, Manager at Hilton Prague Old Town
Responded 27 Feb 2020
Dear OandL2013, Thank you very much for your time to share with us your experience! I am very happy to read that you are satisfied with the service, rooms and your overall stay in Hilton Prague Old Town hotel. We will be more than pleased to welcome you in our property again in future. With kind regards, Veronika Saliba Manager on Duty
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We booked the hotel through jet 2 city breaks, when we arrived we were allocated a twin room on the 3rd floor, we asked if we could change to a double and this was done immediately for a room on the 4th floor, the room was extremely clean and functional, good size TV, comfy bed and a nice modern bathroom. One small criticism was the room wasn’t that warm even with the dial on the control on the maximum setting. Breakfast was very good with plenty of choice, the hotel is in a great location, we had a late afternoon flight and requested to keep the room so paid for a late checkout, this cost €50, we will definitely stay here again if we return to Prague.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, Guest Services / Front Office at Hilton Prague Old Town
Responded 24 Nov 2022
Dear Valued Guest, Thank you for staying at Hilton Prague Old Town and for leaving such a nice comment. We always value our guests’ feedback, thus I am delighted you have enjoyed your stay! I am glad our central location and excellent 5* service were a standout for you. We are looking forward to welcoming you back to Hilton Prague Old Town in the future. Sincerely, Rene Vala Reception Manager
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I can’t say enough about my stay at this splendid, well located hotel. I was warmly greeted by the exceptional staff and given a complimentary upgrade to a suite as a Diamond member.
My room on the 9th floor was expansive with surprise plate of fruit waiting on me inside.
The rooms and hotel are very tasteful, the bed comfortable, and the bathroom excellent.
The location of the Hilton is perfect. It is walking distance to the attractions of old town, abundant restaurant choices, and an excellent supermarket across the street.
I was on my third week of travel and the Čistírna oděvů Daja just steps away did same day fluff and fold laundry at a price well below what any hotel would charge.
Breakfast was exceptional and the evening reception for Executive Lounge guests offered great complimentary beverages and food.
I would absolutely return to this hotel and wish I had stayed longer.
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Date of stay: June 2022Trip type: Travelled solo
Room Tip:Great grocery Billa is across the street.
The Palladium mall is steps away if you need American...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, Guest Services / Front Office at Hilton Prague Old Town
Responded 16 Jul 2022
Dear Guest, Thank you very much for taking the time to share your recent experience at Hilton Prague Old Town and for giving us such a great feedback, we are truly grateful for that. I am also very happy to read that you enjoyed our service, accommodations and facilities. As our valuable Guest and Diamond member we are expecting to welcome you back to our hotel next time you will travel to our area. Kind Regards, Rene Vala Front Office Manager
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Wonderfully located for Prague old town. Walking distance from the astronomical clock, even closer to the municipal house. The rooms are very comfortable and well appointed. Sound insulation is excellent, It is a bit pricey, very convenient for the main train station and the bus to the airport.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip:The higher the better
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BarboraStofanakova, Manager at Hilton Prague Old Town
Responded 25 Feb 2020
Dear guest, Thank you very much for your time to share with us your opinion. I am happy to read that you like our hotel and have enjoyed your stay with us. We are looking forward to welcoming you in our property again in future. With kind regards, Veronika Saliba Manager on Duty
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The hotel's general manager and team upgraded us to a junior suite for a week long stay at this hotel, which a pleasant surprise, greed by some wine, fruit & chocolates!.
The staff were very attentive, the cleaning staff seemed almost invisible and did a great job with the rooms.
The breakfast was very good (could perhaps offer more choice of egg styles, but not a big deal) and the executive lounge was a welcome haven after pounding the cobbled streets of Prague every day. One tip - take your walking boots!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, Guest Services / Front Office at Hilton Prague Old Town
Responded 27 Mar 2023
Dear valuable guest, Thank you very much for your review and excellent score. We are thrilled to read that you had a wonderful experience with us. We all are looking forward to welcoming you back, hopely very soon. Kind regards, Rene Vala Reception manager
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When we were there in Mid August they had a lovely buffet breakfast. You could order made to order omelets and I think my husband even ordered an eggs benedict that were included in the buffet price. It was a great breakfast every morning.
There are more places to choose from in the Prague area.
PRICE RANGE
RM 878 - RM 1,394 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton prague old town hotel prague, hilton international prague, prague hilton
LOCATION
Czech RepublicBohemiaPraguePraha 1 (City Center) / Nove Mesto (New Town)
NUMBER OF ROOMS
303
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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