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K+K Hotel Fenix

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#135 of 670 Hotels in Prague
Certificate of Excellence
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1 room 2 adults 0 children
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K+K Hotel Fenix
K+K Hotel Fenix
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1,597 Reviews from our TripAdvisor Community

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Showing 1,025: English reviews
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Twickenham, United Kingdom
Reviewed 3 days ago NEW

We got an upgrade FOC, arranged by the hotel because it was a surprise anniversary / birthday trip. They provided a free bottle of sparkling wine also which was lovely! The hotel itself is modern and clean and well staffed. The rooms are less modern than the actual hotel but by no means out of date. They were fully functional,...

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Thank l e
Aberdeen
Reviewed 3 days ago NEW

I was in Prague for business meetings and this was a perfect location. Very central, just off Wenceslas Square and the facilities at the hotel are first class. Good food in dining area and also for bar lunch. Very clean, great staff and just ideal for what I needed.

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Thank Graeme L
Velp, The Netherlands
Reviewed 1 week ago

What most people write is absolutely true: beautiful hotel, Very neat rooms, supurb personell, always friendly, always smiling. The guy at the bar (when we were there) was so extremely smiling that we had to smile also. Terrific breakfast and no trouble was too much (special thanx to the blonde lady who served me twice a decaf cappuccino). Bathroom: I...

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Thank PaulTree
Leeds, United Kingdom
Reviewed 1 week ago

Nothing particularly wrong with this place, but nothing better than average. Few niggles added up to the rating that has been given - only 1 spare pillow for a double room. Pillows also incredibly uncomfortable and provided little to no support. Cracked tiles in the bathroom (as a result of installing a radiator.) Had no cups or coffee in the...

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Thank Mark C
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear Mark C, thank you for your comments shared on TripAdvisor. We regret to not your dissatisfaction with convenience pillows and with no no cups or coffee in the room for your final morning. Despite we hope the rest of your experience will leave good memories of your stay in Prague. Kind regards, Eliška Jehličková Hotel Manager

Spring, Texas
Reviewed 1 week ago

We stayed at this K&K Felix which is very central to the old town. Staff was very attentive and the buffet included was excellent. They arranged fro a private car to take to the airport airport at 400AM. Excellent hotel, we would stay again if in Prague.

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Thank Jose311
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear Jose311, thank you for your very positive review of your recent stay at our hotel and we are happy to see you have had an enjoyable experience. Looking forward to welcoming you back to K+K Hotels soon gain and remain with the best regards, Eliška Jehličková Hotel Manager

Reviewed 1 week ago via mobile

Hi, Hotel amenities are reasonable, no food during late hours. If you want massage have to book in advance, The masseuse services seem to be outsourced, They call them once needed. But the masseuse i got was great gave a good massage and was professional. No complimentary water. Lift is slow at times but not many floors to cover, so...

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Helpful?
Thank zain85
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear zain85, thank you for your invaluable feedback from your recent stay at our hotel. I am pleased to see your general satisfaction but thank you also for pointing out your dissatisfaction with the elevator speed and limited room service menu. We will do our best to improve our scores in this area. Looking forward to welcoming you back to...

Reykjavik, Iceland
Reviewed 1 week ago

was very happy with my stay at this hotel, location of hotel was very good for my stay. would recomend this hotel to people. Had a dtink in the bar, and the service was very good. thanks , best regards

Review collected in partnership with this hotel
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Thank kjartane2017
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear kjartane2017, thank you for your valuable comments on your recent stay at our hotel and we are pleased to see you have had a comfortable stay in general. We hope to see you back to K+K Hotels soon again and in the meantime we remain with the best regards, Eliška Jehličková Hotel Manager

Wexford, Ireland
Reviewed 2 weeks ago

Perfect location. Lovely hotel and we will definitely be back. Rooms were lovely and warm and staff was very good. Would recommend it my family and friends. Hopefully we will be back sometime shortly.

Review collected in partnership with this hotel
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Thank Emmet C
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear emmet154, thank you for your very positive review of your recent stay at our hotel and we are happy to see you have had an enjoyable experience. Looking forward to welcoming you back to K+K Hotels soon gain and remain with the best regards, Eliška Jehličková Hotel Manager

London, United Kingdom
Reviewed 2 weeks ago

I have most recently booked a room with this hotel through Booking.com and due to personal commitments out of my control I have had to cancel - this was a fixed price room, so when approaching Booking.com they confirmed that I had to pay the full fee without exception - I approached the hotel directly, and explained my situation and...

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Helpful?
Thank S284LYlaura
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear Laura, thank you for the nice words about our customer approach and we already look forward to welcoming you to our K + K Fenix hotel soon. Sincerely yours, Eliška Jehličková Hotel Manager

Reviewed 2 weeks ago via mobile

My boyfriend and I have just stayed here for two nights. It is a nice hotel, with a lovely reception/dining/bar area and nice rooms. It was my boyfriend's birthday whilst we were here and the hotel left a bottle of wine and two glasses in our room to celebrate - thank you, we really appreciated it! We also enjoyed speaking...

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Helpful?
Thank Hannah L
OtakarJohn, Manažer at K+K Hotel Fenix, responded to this review

Dear Hannah L, thank you for your kind feedback from your recent stay at our K+K Hotel Fenix in Prague and we hope to see you back to one of the K+K Hotels soon again. Sincerely yours, Elliška Jehličkokvá Hotel Manager

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
This first class hotel, a remarkable architectural landmark, enjoys an excellent location in an upcoming lively area, just a few steps from lively Wenceslas Square, the "Golden City's" centre with all its wonderful sights, museums, shops and restaurants. As all K+K Hotels, it offers state-of-the-art amenities, elegantly furbished guest-rooms and combines contemporary interior design and the best of traditional hospitality. Free Wi-Fi in all guest rooms and public areas. Free access to the hotel's Business Lounge (PCs, printer and international newspapers). Free access to the Wellness Area with gym and sauna. Complimentary coffee and tea making facilities in the rooms. Complimentary downloads of over 3.000 International newspapers. ... more   less 

Additional Information about K+K Hotel Fenix

Address: Ve Smechkach 596/30, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Price Range: RM393 - RM835 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — K+K Hotel Fenix 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
k Hotel Fenix
k Hotel Prague
Hotel Style:
#26 Business Hotel in Prague
#68 Romantic Hotel in Prague
#72 Family Hotel in Prague
#115 Luxury Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from K+K Hotel Fenix staff and other travellers.
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Questions? Get answers from K+K Hotel Fenix staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The 3rd floor is good.”
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