Great location with easy access to the city centre and places of interest to tourists. The room was clean crisp and very comfortable. Polite, friendly and helpful members of staff, relatively proficient in English. Good spread at breakfast, and the ambience of the restaurant was very relaxing with a live saxophonist playing in the background. Im happy to visit the hotel again on a return trip to Prague.
Very nice place in Praque with excellent SPA, beautiful large rooms and perfect kitchen menu. The staff is very nice and helpful and Hotel is very close to the center. Thank u🙌🏻 We were very happy there.
Really good hotel with friendly and helpful staff. Hotel has interesting history, location is perfect and everything was taken into consideration. View from the hotel is not the perfect one, but that's understandable, because of the location in the city. Rooms are quiet and clean. Only minus comes from the spa, because the saunas were not in use during the visit and water was quite cold. Still good.
My boyfriend and I stayed at this hotel for two nights and loved it! Polina who works in Guest relations was so kind and helpful. She offered us amazing recommendations, helped us with many of our requests, and when I accidentally left some belongings at the hotel, she was quick to return them to us. Overall, the hotel was stunning (especially the pool/spa), but the high-quality service is enough reason to come back!
The hotel itself is quite nice. However the staff with the manager behave very badly. We anted to have quiet night, but the staff and managers decided to have a party. They broke the promise to finish on time and were playing loud music over the night hour (should be quiet after 10pm). Big laughs and cries joined the music. Big disappointment with the hotel, do not recommended, because such a reckless behaviour is hard to find.
My wife and I are travel, landscape & nature photographers from Canada, and were able to visit Prague after a 34 day cruise to Iceland & Norway. The Carlo IV Hotel as a magnificent, grandiose building over 120 years old in the center of the old city of Prague, close to many amenities. The first thing that greets you is the expansive lobby, which is truly amazing to behold. The staff at the front desk welcomed us at 2 in the morning when we finally arrived, and made our stay for the next week a wonderful event. We slept well in the air-conditioned rooms. The breakfast buffet was simply stunning and amazing, better than many breakfast buffets I have had in Dubai at 7 star hotels. We had live music at breakfast time and also at dinnertime performed by musicians either in the breakfast room or in the lobby. The quality of the music was so good, we spent evenings just listening to it. Overall, I have to say that this was an amazing Hotel and my wife and I were absolutely delighted to have spent a week at it. Again to reiterate, the staff were simply fabulous and I cannot say enough good things about them. Right to the final minute when they helped us out to our limousine to the airport, they were courteous, professional and above all very friendly. Our trip to the Czech Republic was a memorable event and we left to go home to Canada extremely satisfied with our experience in the country and at the hotel.…
We spoiled ourselves with a gigantic suite, enjoyed a swim in the brand new pool and were impressed by the friendliness of the staff. Very good breakfast and cleanliness. Great location, great city, great experience. We can’t wait to be back !
We celebrated my Husband’s Birthday at Carlo IV. Everything about this hotel was outstanding, right from our Greeting from the lovely Polina and her colleagues. The Hotel is situated in a convent area for sight seeing. Polina booked the Hop on hop off bus which we found to be very useful. Also Restaurants came recommended and didn’t disappoint. The rooms are very comfortable, especially the king size bed. Bathrooms and bedroom serviced daily. The Breakfasts were superb, again lovely staff and a guitarist playing during breakfast. The Spa is excellent and Massage Therapists as we have never before experienced. Our visit to this Hotel will remain in our memories. Thankyou to everyone.
This hotel had it all. The breakfast was excellent, the spa was also very good and so was the fitness center. The rooms were very nice and the beds were really comfortable. The location was just perfect and in walking distance to everything. It was overall very good
Very nice and spacious rooms. Although we are in the center the room is very quiet..The staff is friendly, and welcoming. Very well located, easy to get to the center by foot. The breakfast is amazing with a large choice of food and beverage and was never missing anything! Overall a very nice hotel in a wonderful building!