Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Escape to the vibrant heart of Prague at hotel The Mozart. Experience its unique energy and musical atmosphere while enjoying luxurious accommodation and a host of services. Indulge in gastronomic delights at the hotel's restaurant or unwind in the SPA center with infrared sauna and massages. Located near the Charles Bridge, it offers elegant rooms and suites, some adorned with 18th-century frescoes or boasting views of iconic Prague landmarks. Relive history in rooms once occupied by Mozart and others. Savor fine dining at MeatEater Steak & Wine restaurant, famed for its masterful preparation and service of premium beef and pork. Afterward, rejuvenate in the tranquil spa or explore the romantic courtyard. With over 375 years of event experience, the hotel provides unique spaces for celebrations and events, including historic courtyards and private rooms. Whether for business meetings or special occasions, the hotel offers tailored services with professionalism and care.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Mozart Prague is often commended for its exceptional service, though some guests have noted occasional lapses. Its cleanliness, particularly the well-maintained rooms and bathrooms, receives high marks, despite a rare complaint about bed bugs. The spacious rooms offer scenic views but some suggest they could benefit from modernization.
The hotel's amenities, including an extensive breakfast and its ideal location close to key Prague sights, are popular among visitors. While the atmosphere is described as charming, opinions on the hotel's value for money are mixed.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Top-notch
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Breakfast got our orders messed up on different days with different servers. The quiche does not taste fresh daily—maybe over a day old. Daily smoothie is half a glass. No water for the table provided.
When I requested decaffeinated tea from the front reception they said they don’t have immediately after asking. Though I drank some that morning at breakfast. The least someone could have done is take the time to check the kitchen.
The shower glass leaked constantly. We were very careful but water was always everywhere. Was a more traditional bath style with the small piece of glass along a bathtub, versus an upgraded shower.
I asked for down feather pillows but they didn’t have. Only the cotton ones. Which was fine but 5 star would usually have the options available.
I was charged more for my upgrade. After going back twice to reception and showing proof in writing it should have been less, I wanted the manager to help. Within less than 3min I was honored the price I received in writing.
Though small inconveniences, the reception/front desk should improve a bit. It doesn’t feel five star. The pillows and tea could have been provided and maybe the shower in the room could have had the glass resealed so it didn’t leak. Otherwise great location and not loud surprisingly, the sauna was nice to have access too as well. The facilities are beautiful, I just wish the staffing also felt 5 star.
I’d stay again if improvements are made
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adnan Daniel Al Dabbas, General Manager at The Mozart Prague
Responded 4 Sept 2022
Dear Guest, Thank you for your review. We strive constantly to improve our services, and your constructive feedback will help us do so. We will ensure that steps are taken to amend all the mentioned points and we are at the appropriate level. We hope you give us another chance and revisit The Mozart Prague for a 5-star level of service. Warm regards, Adnan Al Dabbas Hotel Manager
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All around excellent stay. Great rooms, tasty food, quick wifi, good air conditioning, excellent service and crew. The hotel was extra clean and the location was very convenient, you have a wide selection of great restaurants to choose from all around 10 minutes of walking or less. Special thanks to Saed for the warm hospitality and the quick service all around the clock. VERY RECOMMENDED!!
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexandre PETROU, Guest Services / Front Office at The Mozart Prague
Responded 13 Sept 2021
Dear Vacation642289, Thank you very much for your great review. We are thrilled to know that you enjoyed your stay with us so much, in particular our comfortable rooms and location. We thank you immensely for your kind words with Saed, and will be pleased to share them with him. It would be an honor to welcome you back soon ! Kind regards,
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Just a few yards from the Old Town side of the Charles Bridge, this historic building is in a great position for walking out and exploring the city. It has a small reception area and a small lounge for guests, a cafe bar and a chic restaurant (Bellevue) - then a modern internal courtyard that must be glorious in the summer. Our gorgeous suite which overlooked the river, with views to the Charles Bridge and up to the castle - a delight! The suite itself was spacious, traditional in its rather dark decor, but with every amenity and the housekeeping was perfect. Bathroom modern, good shower and a bath. It was warm and comfortable to return after a day in the freezing winter outdoors! Breakfast is an elegant buffet but with a choice of hot omelettes, waffles etc, fresh and tasty. The restaurant has recently located into this building, chic and semi formal fine dining. The food was delicious, the service charming and efficient, the atmosphere calm but with a little buzz (good!). Prices are what you would expect from an exceptional restaurant, yet good value. And try the Czech wines!
Service throughout was just marvellous- the hotel arranged a car to meet us at the airport (worth the cost) and we were warmly welcomed by the reception staff (Jan and Martin on the afternoon we arrived, but every single member of staff that we met was smiling and helpful). They gave us great recommendations for sightseeing, instructions on how to use the trams, reservations for dinner elsewhere on 2 nights.
It’s a luxury hotel that retains character and charm, something different from the international chains. It is expensive but not madly so, and is very good value. We enjoyed it very much, and would choose it again for our next visit to Prague. Thank you to everyone who made our stay so enjoyable.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip:Splash out on a room with a river view - but the courtyard rooms are good, too
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlexandrePETROU, Front Office Manager at The Mozart Prague
Responded 14 Feb 2020
Dear Normad800, We are delighted to read such a wonderful review. We could not have described our property better than you did, and knowing that you enjoyed your stay with us so much is the greatest satisfaction for us. Thank you very much for your kind words concerning Jan, Martin and the rest of our staff, for your compliments on our housekeeping teams, and finally for our colleagues from Bellevue. We will make sure to share your kind words with our staff. We would be honoured to welcome you again at the Smetana Hotel, do not hesitate to contact us for your next stay ! Faithfully yours,
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My husband and I stayed at Smetana Hotel in October, work for him and pleasure for me, and we couldn't have been more pleased. He was very happy with the arranged meeting space for his team and felt the staff to be very accommodating and able to meet their needs. We had a spacious bedroom, 3rd floor with a beautiful view of the river and castle. I was a little concerned that noise would be an issue, being on the road side, but when our windows were closed we couldn't hear a thing. We did open the windows a couple of nights and it really didn't bother us then either. The only downside that I can think of was a couple of days I hung the 'do not disturb' sign and was surprised to have knocking and entering into the room. The staff quickly shut the door when they realized we were still in bed. A little annoying to have the knocking but really no big deal to us. The breakfast was convenient but I found a little cafe (Artisan Cafe & Bistrot) that I could've gone to each day. Short walk, delicious quiche and a very good price compared to the price and offerings at hotel. The front desk staff were accommodating, helping with arranging a private walking tour and scheduling the most amazing massage I have ever had. Loved the "spa" area! I've only been to Prague this one time but I think the location was absolutely perfect. Able to walk and explore in all directions. Oh! And the courtyard area is wonderful to sit, relax and have a cocktail in the evening. Great stay and experience. Very happy with our experience.
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Date of stay: October 2019
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexandre PETROU, Guest Services / Front Office at The Mozart Prague
Responded 5 Mar 2020
Dear FarAway740868, Thank you very much for your fantastic review. We are delighted to read that you enjoyed your stay with us, in particular the quietness of our rooms, our soothing spa area and our masseuse and of course our amazing reception staff. I sincerely apologise about the do not disturb sign, this is unacceptable and our guest's privacy is paramount. I can promise you this matter will be discussed immediately with the housekeeping management. Do not hesitate to contact us if you plan on returning to the beautiful city of Prague, we would be honored to welcome you royally ! Kind regards,
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Good location, river view room can see Charles bridge and Prague castle, walking distance to most of the attractions. Breakfast was great. Staffs were nice and helpful. They have a unique area for sauna and massage area, and a bar at 400years old chapel. Quiet location. Just few steps away the famous Hemingway Bar.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexandre PETROU, Guest Services / Front Office at The Mozart Prague
Responded 20 Feb 2020
Dear Jessika, Thank you for taking the time to share such a positive review. We are delighted to read that you enjoyed our 17th century palace so much. Thank you for your kind words concerning our food and beverage offers, our spa and most importantly our fantastic staff. We hope to see you again soon et the Smetana Hotel ! Kind regards,
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Overall, we had a lovely stay at the Mozart Prague Hotel, which, I have learned, also goes by other names (I'm not sure why). Ours was a 4 day visit in July, 2022. Front desk staff, bellhop, concierge were all gracious and eager to assist. Our room was reasonably spacious, on the 3rd floor. It was clean and nicely arranged for our arrival, booked in advance. We arrived by train; we left by train. This hotel is about a 25 minute walk from the central train station, or a 30 crown subway ride + 12 minute walk, or a €6 uber ride. We walked to the hotel, and ubered to the train station.
Once you are at the hotel, you won't need your car to explore Prague. You can walk everywhere in the old city and related areas, or take transit for things that are a bit further afield.
This was a hot summer, and even though our room, tucked under the rafters, had an AC unit, it could not keep up with the heat. Our room was warmer than we'd prefer, especially for sleeping. We asked for and were promised a fan to help, or a different room. No fan came on night one. Asked again the next morning. A fan was promised. Evening arrived, no fan. The next morning, I put a little more emphasis on our desire and asked simply: will we have a fan, this time? It was revealed that the property had only one fan, and another guest was using it. Since that guest was checking out, we got the fan for our last two nights.
Breakfast is competent and reasonably well attended by staff. Not ideal for cold cereal lovers, but eggs are available cooked to order. A wide selection of breads, cheeses and meats was offered, along with coffee, tea, juices. Eating in the courtyard made it even better.
Spa Services: I had two massages in Prague, one from a nearby Thai massage house about a 7 minute walk away. And the other, through the in-house masseuse. In my opinion, the 90 minute massage at the hotel was overpriced and underwhelming. The person giving the massage was young and possibly inexperienced, omitting or spending too much time in various places. My suggestion: save your funds for a nearby massage service.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adnan Daniel Al Dabbas, General Manager at The Mozart Prague
Responded 9 Aug 2022
Dear Guest, Thank you for taking the time to share your experience. We appreciate the kind comments and constructive feedback, we're extremely glad you enjoyed your stay with us and will work on enhancing our services for the points you mentioned. We hope to welcome you back in the near future. Warm regards, Adnan Al Dabbas Hotel Manager
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The service and hospitality was excellent. The food was delicious, we ate dinner and breakfast and everything everyone ordered was correct, affordable and perfectly cooked. The rooms were all a little different but equal in comfort and spaciousness. The drinks in the mini fridge were all complimentary and we got everything we asked for arranged without hesitation and with the utmost professionalism. This trip was worth every penny. We had four rooms and were in Prague for a bachelorette party, they accommodated us so well! The massages were in the cutest room, the masseuse was a little strong but it was still healing.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adnan Dabbas, General Manager at The Mozart Prague
Responded 11 Jun 2023
Dear Ms. Cynthia, Thank you for your wonderful feedback. Extremely glad you had a wonderful experience. Looking forward to welcoming you back in the near future. Kind regards, Adnan Al Dabbas Hotel Manager
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We had an amazing stay at The Mozart in Prague. The location is in the heart of the city - directy next to Charles Bridge and with a gorgeous view over the river and Prague Castle. Our room on the top floor was very authentic, beautifully furnished, perfectly clean and had a breathtaking view. The hospitality of the whole team was outstanding and we felt welcome from the first moment. The concierge Alan was extreamly kind and supportive in all matters - especially in helping to find the best spots to visit in Prague. Also Ally from the front desk was really helpful and gave us a very smooth ride to the airport. We can highly recommend The Mozart to everyone who wants the perfect location in Prague and loves a beautiful classic hotel. Thank you!!
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adnan Daniel Al Dabbas, General Manager at The Mozart Prague
Responded 3 Dec 2022
Dear Ms. Carina, Thank you for the fantastic feedback. We appreciate the time taken to review us and your kind words. Looking forward to your next visit to our Mozart Prague. Warm regards, Adnan Al Dabbas Hotel Manager
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Not ever having been in Prague, we relied on a travel agent to suggest a hotel with great location. Being feet from the Charles Bridge it was just that and more. The hotel has about 70 rooms and ours was spacious with a tremendous view of the river. Fantastic! However the best part of the trip were the people and staff there. It started with the concierge, Allan Jones who was very accommodating and made us feel very welcome and at home. We saw him daily and developed a strong liking and relationship with him. The owner should be incredibly happy to have him. Additionally, we met Stefan in the courtyard who came over and introduced himself. He played music from his personal playlist in the courtyard that set up ambiance and went well with the glasses of great wine we had (Montepulciano A’Bruzzo). Then the front desk with the combination of Aleks and Marianna was very helpful and added a very nice touch to all our needs. The breakfasts were tasty and perfect and at one point (in the courtyard again!) we met Vikram the chef. We had a great time conversing with him and he then invited us to try out a special meal that he would prepare for us the following night. That dinner was so exquisite and from his Indian heritage (butter chicken with a great rice and yoghurt with cumin….wow). The bar staff was also phenomenal including Sebastian, Frida and two others that were fantastic. The entire staff was so international and worldly. We really hated leaving and know that we will be back to the Mozart Hotel. Allan gave us a tour of some of the rooms and suites including the Mozart suite where Amadeus stayed when there. The hotel has lots of history and one feels almost in a time warp and in a good way. We recommend to everyone!!!
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adnan Daniel Al Dabbas, General Manager at The Mozart Prague
Responded 28 Oct 2022
Dear Guest, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards, Adnan Al Dabbas Hotel Manager
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Smetana hotel is in my opinion the best hotel I was in Praha so far. The service was perfect, the location is convenient and very close to all the attractions in the center but the real advantage of this hotel is the staff who is friendly, reactive and super professional. You really feel like you are someone very important to them and they will do their best to make your stay a lasting memory. Special thanks to Alex the Front Office Manager whose good mood and smile were always welcoming.
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Review collected in partnership with this hotel
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexandre PETROU, Guest Services / Front Office at The Mozart Prague
Responded 19 Aug 2020
Dear Gwenael, Thank you so much for your fantastic review ! In these difficult times for hospitality, it is truly heartwarming to receive such high praises from our guests. It is the highest reward for us to know that you enjoyed your stay and time with us so much. We sincerely hope to have the pleasure of welcoming you again soon. Kind regards
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I think they do if you request. Best to message reception. The hotel is fantastic and more importantly the staff are exceptional. You will love the breakfast there 😊
Good afternoon,
Feel free to contact us at reservations@smetanahotel, and we would be delighted in assisting you to organise your stay with us.
Kind regards,
Ametana Hotel Team
My apologies, we don´t have casino. But walking distance is casino or with the taxi within 10 minutes drive is the biggest in Prague.
Thank you very much for understanding.
With best regards
Jaroslav Putna
Front Office Manager
This is a great hotel and the staff are wonderful. If possible get the balcony room on the front of the building 2nd floor for great fresh air. Last there in October and it was very warm weather and the hotel was fine.
There are more places to choose from in the Prague area.
PRICE RANGE
RM 959 - RM 1,387 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mamaison pachtuv palace prague, mamaison pachtuv palace hotel prague
FORMERLY KNOWN AS
Pachtuv Palace Hotel
LOCATION
Czech RepublicBohemiaPraguePraha 1 (City Center) / Stare Mesto (Old Town)
NUMBER OF ROOMS
69
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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