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Hotel General

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Hotel General
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1,368 Reviews from our TripAdvisor Community

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Showing 1,094: English reviews
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Leicestershire, United Kingdom
Reviewed 1 week ago

A very warm welcome on arrival, showed to a nice room and offered a welcome drink. Excellent positioned across the river, only a two minute walk to the brewery and lots of reasonably priced restaurants. Staff were extremely friendly with a can do attitude with no request being too much trouble. Would definitely recommend this hotel and will be returning...

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1Thank davidB8977QV
Reviewed 3 weeks ago

Very, very helpfull and nice staff. The room was excellent. Everything was really good except the coffee at breakfast was so so and the prices in the restaurant was a bit high. But overall, well over our expectations.

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Thank Patrik R
Breda, The Netherlands
Reviewed 3 weeks ago

We had an amazing stay at the Hotel General. We got there, they upgraded us to the best suite free of charge due to it being the low season and offered us free room service for breakfast. Customer service was the best I have ever had. Private sauna was also really cool. The location is a little walk from the...

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Thank David F
Madison, New Jersey
Reviewed 20 January 2017

I stayed at the Hotel General for five days in November of 2016. I picked the hotel largely because of its proximity to my daughters apartment. I must say that it was a great choice. The hotel is lovely. It is situated close to a major subway/tram/bus station. The staff were delightful, thoughtful and kind. I wouldn't hesitate to return...

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1Thank solomon0331
Reviewed 10 January 2017

I stayed in the Hotel General from the 2nd of Jan 2017 to the 6th with my girlfriend, We booked an ordinary two person room but were upgraded to the Appartement General with a living room, two baths (one with a massaging shower and the other with a large bathtub) and a PC which was running Ubuntu (nice touch). The...

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1Thank Maxi W
Toronto
Reviewed 10 January 2017

From the moment we arrived, our party of four were welcomed like family. Martin was very friendly and courteous and took the time to sit down with us and go over a map of Prague and gave suggestions of what to see, where to eat and precautions, also answering many of our questions. He provided us with tram tickets and...

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1Thank coolcatToronto
Anna_General, Director of Sales at Hotel General, responded to this review

Dear coolcatToronto, No words can express our gratefulness for your positive comment. It was very kind of you to notify the positive sides of the hotel location, as well as exaggerating the work of our team especially Front Office and F&B department. We are so happy to meet your expectation! We do looking forward to welcome you again. Sincerely Hotel...

London, United Kingdom
Reviewed 6 January 2017

This was our first trip to Prague and I chose the Hotel General from a holiday website. I could not have made a better choice. The trip was to celebrate my husband's birthday and the hotel could not have done more to make us feel welcome. Our stay included New Year's Eve and the hotel helped me book a restaurant...

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1Thank myrtle670
Anna_General, Director of Sales at Hotel General, responded to this review

Dear myrtle670, Thank you a million for your illuminating review! Thanks to the comments above we have the great feeling that our work has been given back complete. At the end of the day the hotel has no better reward than the appreciation from its guests. We do hope to welcome you again ! Sincerely, Hotel General Team

Bradford, United Kingdom
Reviewed 3 January 2017

first visit to prague. the hotel general is such an awesome place to stay. when staying in prague don't stay anywhere else. Love every aspect of the hotel The staff are all amazing and just go the extra mile to make sure you have the perfect stay. We stayed in the napoleon suite which was amazing 2 bathrooms and a...

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1Thank fran c
Anna_General, Director of Sales at Hotel General, responded to this review

Dear fran c Your kind recommendation makes us filling happy and deeply satisfied with the service we provide on every day basis, so we aware it’s been appreciated! The minute of your time while righting this review makes a huge pleasure to all hotel team, which does its best to make our guests happy during their stay. We are impatiently...

Vigo, Spain
Reviewed 2 January 2017

It was our second time at Prague. We chose this hotel again because we had loved it the first time. We are not mistaken at all.Totally enjoyed the stay at this hotel.Staff of the Hotel was warm and friendly, specially Olga, Suzy and Ibrahim.The homemade cakes and cookies at breakfast were really good. The breakfast was overall very good, plentiful...

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1Thank racineux
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Racineux, We appreciate the time dedicated to this marvelous comment, which exaggerate the work of our team especially Front Office and F&B department. The returning guest opinion is the most precious to us! Thanks to people like you we have the willing to carry on with our self development and day to day efforts in keeping our guest satisfied...

Warwick, United Kingdom
Reviewed 2 January 2017 via mobile

We stayed for 3 nights in December. We received a warm welcome, a lovely room and enjoyed our stay. The Service was perfect, anything we needed they were ready to assist. Marten was especially helpful at reception with restaurant choices, tourist questions and always smiling. Location, the hotel is a little bit out of the way for a tourist (in...

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1Thank Warwickpeanut
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Warwickpeanut, We are so delighted and pleased with your detailed review. We appreciate the time dedicated to this marvelous comment, which exaggerate the work of our team especially Front Office and F&B department. The hotel appearance concept is focused on diving our guests in the atmosphere of the noble centuries, so they could fill as Generals walking around their...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 

Additional Information about Hotel General

Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Price Range: RM361 - RM779 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Reservation Options:
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Also Known As:
General Hotel Prague
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#20 Luxury Hotel in Prague
#45 Business Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Hotel General staff and other travellers.
16 questions
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Questions? Get answers from Hotel General staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a 2nd floor room facing the main street, but it was very quiet. Ask for room with soaker tub.”
  • Plaque outside each room.
 of 5 bubbles coolcatToronto, 10 Jan 2017 | Read review
“3rd floor General Suites(there are 3) are superb quality, huge and worth the extra cost. There is a very good lift.”
 of 5 bubbles Josephme, 20 Dec 2016 | Read review
“The Bonaparte (Napoleon) Suite is very nice.”
 of 5 bubbles 232macm, 1 Nov 2016 | Read review
“Add bath or shower preference to your booking as there is only one or another in the room.”
 of 5 bubbles 269aniam, 30 Sep 2016 | Read review
“Talk to the staff, they really do want to make your stay enjoyable.”
 of 5 bubbles gerrymac2013, 22 Sep 2016 | Read review
5 of 5