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Mercure Ostrava Center

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Mercure Ostrava Center
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407 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Reykjavik, Iceland
Reviewed 21 October 2015

Stayed at the Mercure in Ostrava while on business there. Found the hotel to be very nice, quiet, comfortable and a pleasant place to stay. The hotel is located in the center of Ostrava, but is still in a quiet area. The lobby is up on the second floor along with a nice restaurant, a bar and comfortable chairs for...

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Helpful?
Thank EagleFlyer
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, thank you very much for your lovely review and for recommending hotel Mercure Ostrava Center on the TripAdvisor. We are so glad to see that you spent a great time during your recent stay in our hotel and everything was perfect. It is our pleasure to fulfil quest's expectations and ensure them a comfortable and memorable stay in...

Prague, Czech Republic
Reviewed 11 October 2015

I spend a weekend with my friends in this beautiful hotel. The rooms are large and the standard of equipment and furniture is very high and modern. The beds are really comfortable. The best part of the stay was the breakfast buffet, there is also a nice terrace to sit outside. Staff was very attentive and always helpful.

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Helpful?
Thank Veronika B
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, thank you for taking the time to write a review about your recent stay at Mercure Ostrava Center. I am happy to know that you had enjoyable stay at our hotel and that we met your expectations with our good location, good breakfast and services provided by our team. I hope we will have the pleasure to welcome...

London, UK
Reviewed 5 October 2015

I stayed here on a team building weekend and was pleasantly surprised with the quality of the hotel. The rooms were large with nice bathrooms and walk-in showers, comfy beds and nice chocolates. Breakfast was served in the restaurant as a buffet and of a very high standard. The hotel is located in a quiet area of the city centre...

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Thank Subrt
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, What a pleasure to read these wonderful comments on Tripadvisor and to hear that you have enjoyed your stay with us! I'm very happy that you were satisfied with the prime central location of the hotel and the quality of service. It will be a real pleasure to welcome you again! Vladimir Sic, General Manager

Reviewed 5 October 2015

Excellently converted historic building into a modern and comfortable hotel. Professional staff, friendly in a natural way. I would easily recommend Mercure hotel to best friends for a leisure stay as well as to business partners or my own business trip as an ideal place to work and rest.

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Helpful?
Thank Jan K
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, What a pleasure to read these lovely comments on Tripadvisor and to hear that you have enjoyed your recent stay with us! On behalf of our entire team I would like to thank you for affirmative words regarding our staff. Your positive opinion motivates us to perform even better in the future. We are looking forward to welcome...

Prague, Czech Republic
Reviewed 5 October 2015

The hotel was great, really enjoyed my stay. It is located perfectly, close to everything. Rooms are nice, modern and very clean. The staff was helpful and caring. The breakfast was excellent and when coming back to Ostrava will definitely stay there again!

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Helpful?
Thank Olga S
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest,Thank you very much for these wonderful comments following your stay with us! We are happy that you enjoyed staying with us and that our services were up to your expectations and I will certainly not fail to convey your remarks to the entire team. The entire team is looking forward to welcome you back, Yours sincerely, Vladimir Sic,...

Reviewed 5 October 2015

thank you for making our stay memorable. Very nice, clean and modern hotel. Deffinately recommend to my friends.I was impressed by lovely staff, spacious and nice rooms. Beautiful building with history background. For sport lovers - gym inclusive of protain drinks 24/7.

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Thank Daniela M
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you very much for leaving these incredible comments on TripAdvisor! Our goal is indeed to make every guest feel special and important and I am thrilled that the team managed to achieve this level of service. I will certainly not fail to convey your remarks to them. We all are looking forward to welcome you back to...

Los Angeles, California
Reviewed 2 October 2015

Spacious, tastefully decorated room, and very helpful service! I enjoyed the restaurant, as well: abundant choices at breakfast, great service. I also enjoyed finding miso soup in a Czech restaurant for a late supper. The Hotel Mercure was a great place to relax in between screening days at the Ostrava International Film Festival.

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Thank Alexis K
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, We appreciate you taking the time to review our hotel Mercure Ostrava Center. We are glad to hear you have enjoyed your stay with us and that you were satisfied with our staff and services. This is going to be shared with them to encourage their further progress. Vladimir Sic, General Manager.

vienna, austria
Reviewed 29 September 2015

… however, we were allocated a disabled room that did not meet even standard expectations associated with a four star hotel. To start with the many good sides of our stay : The Mercure occupies an old building that has been beautifully renovated in the center of Ostrava in easy walking distance to a couple of restaurants and bars. Staff...

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Thank roland_vienna
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest. Thank you very much for your feed back and remarks regarding your recent stay with us at Mercure Ostrava Center. I am sorry that our reception services were not up to your expectations, rest assured that the front office team and I will review your comments and we will do our best to improve on those points. We...

Reviewed 26 September 2015

Very nice business and family hotel located in the center of Ostrava and max 30 minutes from the Ostrava airport CZK 800 [equals ~€30]. Employees are friendly, spacious rooms, great restaurant and good price for value. Wifi is free as well the gym and the sauna.

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Thank FredvanhetNederend
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I am glad that you have had an enjoyable stay here with us in Mercure Ostrava Center. We strive to always enhance the quality of service and guest satisfaction, I will pass on to the team your comments, and we hope to see you soon back in our hotel. Vladimir Sic, General Manager.

Manchester, United Kingdom
Reviewed 22 September 2015

Reception did their job and no more. Older spacious Hotel but just not got the Hospitality dust. Watch out if you book online they may take your money and still hold it as a second charge for a further week.It sorts out but why should I have to put up with this.

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Thank JANETDENISE
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for taking the time to share your opinion about our hotel. I also thank you for your feedback. It is a signal for me that we have to add on creativity in order to make the stay of our guests a real experience. Unfortunatelly I cannot find your name in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 

Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 702 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: RM227 - RM484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ostrava Center 4*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#1 Business Hotel in Ostrava
#1 Luxury Hotel in Ostrava
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Questions & Answers

Questions? Get answers from Mercure Ostrava Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the second floor was quiet and well sound-proofed with a fine view over a small park.”
 of 5 bubbles JohnH775, 13 Dec 2016 | Read review
“Perfect location in the city center, clean and very nice rooms, very delicious breakfast and kind staff.”
 of 5 bubbles 900luciev, 12 Dec 2016 | Read review
“city center & great kitchen”
 of 5 bubbles , 12 Dec 2016 | Read review
“Room on 5th floor facing the front to see the park...”
  • Church right next to hotel front door
 of 5 bubbles speedster351, 20 Oct 2016 | Read review
“Book Privilege room”
 of 5 bubbles angshpal, 21 Sep 2016 | Read review
5 of 5