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Clarion Congress Hotel Ostrava

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Clarion Congress Hotel Ostrava
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114 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Prague, Czech Republic
Reviewed 27 December 2015

I spent a few nights in Ostrava and there are few things to make better to gain maximum. Which? It's quite difficult to go out from the room as the space between the door and the wardrobe is to small. Next one - bathroom. Wasn't bad but neither excellent - the cleanliness isn't perfect and also from the first and...

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Helpful?
Thank Martin Č
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, thank you for your review which help us to increase the quality of services provided in hotel. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the...

Reviewed 15 November 2015

The hotel should be high class and as high class is presented. Also price fits this. Unfortunately, I didn't found this hotel so amazing. Rooms were small with cheap furniture and other equipment. Breakfast was standard but nothing special. I didn't have time to discover more about hotel.

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Helpful?
Thank Vojtech S
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, thank you for taking the time to complete our online survey regarding your recent stay at Clarion Congress Hotel Ostrava. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. Next time I recommend to stay at our new furnished and renovated superior rooms or suite which serving comfortable...

UK
Reviewed 8 November 2015 via mobile

Great hotel amazing food. I have stayed here twice now for a conference at the Czech arena. Rooms comfortable and clean. I hope we come back next year. The staff are helpful and it is not expensive. Easy to get to by tram from the railway station.

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Helpful?
Thank ABO-Review
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, thank you for taking the time to fill out such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you...

Prague, Czech Republic
Reviewed 11 October 2015

My second time here and again brilliant! Great restaurant, great service (they remembered my name!). Nice and comfort rooms as you expect from the Clarion chain. Even if the hotel is full it still looks very cosy.

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Helpful?
Thank Vlada K
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear Vlada, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It is always a pleasure to receive positive feedback to our restaurant, service and rooms also! Thank you so much for your business and we look forward to seeing you in the future. Sincerely, Radim Beneš director of hotel

San Juan, Puerto Rico
Reviewed 14 August 2015 via mobile

This hotel is located far from any type of sights to see. The rooms are comfortable and have excellent individual split air conditioning systems. All of the staff are friendly and helpful. except for the front desk staff who never smiled not even once!!! I guess they are overworked to the point of not greeting arriving guest with a smile....

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Helpful?
1Thank bennettbuzz88
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest Bennettbuzz88, Thank you for taking the time to complete your reviews. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Radim Beneš director of hotel

Pasadena, California
Reviewed 23 July 2015

Stayed at the Clarion Congress Ostrava 2 nights in mid-July. We were given the older rooms in the back building. I would categorize these rooms as 3 stars instead of 4. From what I understand, the rooms in the reception building are newer and larger. Reception was polite, efficient and wonderful. Parking, wifi and breakfast were included in our rates....

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Helpful?
1Thank half-life2
Reviewed 5 July 2015

The Congress was a great hotel. This was the first place we stayed in a week of work in Czech Republic and was arguably the nicest hotel. Very friendly and helpful staff on reception, lovely large room and nice bathroom. The room had its own lounge area as well a bedroom and the whole place was very clean and tidy....

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Helpful?
Thank Jerry R
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest Jerry R, Thank you for your positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations...

Prague, Czech Republic
Reviewed 5 June 2015 via mobile

Hotel rooms are nice, beds are comfortable and windows can be fully opened. They have a very nice wellness with pool and basic gym. Breakfast had variety of fresh food which was always present, never empty bowls. Only little minus is that congress center has better entrance than hotel it self and that my room was sooo far from reception...

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Helpful?
Thank Klaris1991
RadimBenes, Generální ředitel at Clarion Congress Hotel Ostrava, responded to this review

Dear guest Klarios1991, thank you for taking the time to complete your satisfaction with your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Reviewed 14 April 2015 via mobile

I stayed in a Deluxe despite having ordered a Standard room which was a very pleasant surprise. I'd say that the service was immaculate. Absolutely loved my breakfast. Spacious parking. Fast WiFi. The photos here misrepresent the hotel - in reality it's way better.

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Helpful?
Thank Gera B
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear GeraB, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Slovakia
Reviewed 12 April 2015

We stayed one night for a conference the next day, we arrived late, midnight, check in was easy and the staff were pleasant. the room maybe a little small, but modern, spotless, great bathroom and shower. The beds were comfy, and we ordered a late room service, all very good. Breakfast was a good buffet, all you could want for...

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Helpful?
1Thank simonandmiska
RadimBenes, Generální ředitel at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Clarion Congress Hotel Ostrava**** is located in a quiet area of Ostrava, just few minutes from the city centre. This property is the nearest hotel accommodation to the Ostrava-Mosnov international airport (just 20 km away). The hotel offers easy access to D1 and all the other major international motorways and is conveniently accessible by public transport from nearby railway and bus stations.The hotel boosts 169 rooms and suites. All rooms are air-conditioned and equipped with complimentary Wi-Fi, SAT TV, direct-dial telephone, bathroom with bathtub or shower.Clarion Congress Hotel Ostrava is an important regional venue for conferences, conventions, company, and business meetings. Multifunctional CEZ Arena (home to concerts, premier sporting and special events and offers 10 500 seat capacity) and SSK Vitkovice City Stadium sports complex are only a 2 minute walk from the hotel. ... more   less 

Additional Information about Clarion Congress Hotel Ostrava

Address: Zkracena 2703/84, Ostrava 700 30, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: RM243 - RM424 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Clarion Congress Hotel Ostrava 4.5*
Number of rooms: 169
Reservation Options:
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Hotel Style:
#3 Business Hotel in Ostrava
#4 Luxury Hotel in Ostrava
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Questions & Answers

Questions? Get answers from Clarion Congress Hotel Ostrava staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor of main hotel - bigger rooms (mini-suite), better view”
 of 5 bubbles lsmkw, 4 Jun 2016 | Read review
“I suppose there is no view from any of the rooms I certainly recommend the suite”
 of 5 bubbles 529andys, 29 Dec 2013 | Read review
“Pay extra for Superior room which includes breakfast and free parking”
 of 5 bubbles nwajlg, 1 Nov 2013 | Read review
“I do not know how much you can influence it but do not stay in back track of the hotel as we stayed.”
 of 5 bubbles EunikaD, 7 Jul 2013 | Read review
“All rooms seem to be quiet, I stayed on the 6th (top) floor, window facing a meadow, towards the airport. The only issue was a barking dog somewhere in the neighborhood - even the hotel staff mentioned this issue and unfortunately nothing can be done about that. But if you close the windows, all is good. (Windows open!)”
 of 5 bubbles zlaton, 28 Sep 2012 | Read review
5 of 5