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Clarion Congress Hotel Ostrava

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Traveller (44)
Room & Suite (28)
Dining (9)
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Overview
  • Excellent36%
  • Very good47%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (133)
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21 - 25 of 70 reviews
Reviewed 24 March 2016 via mobile

Ostrava is a town quite diffuse, so having accommodation and conference in the same venue is ideal. This hotel has lots of facilities, and expert personnel to manage them. Also the part more related to the hotel (reception, room, breakfast) was more than satisfactory, and...More

Thank Luigi_sr
Response from RadimBenes, General Manager at Clarion Congress Hotel OstravaResponded 29 March 2016

Dear guest, thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the...More

Reviewed 24 March 2016 via mobile

Even is a bit far from a city center Ostrava. They provide highly professional service. Nice and clean rooms with a complimentary gift 90min free in their welness centrum. WiFi works great, fast and also include a room price. I recomend your stay in.

Thank Jeesiik
Response from RadimBenes, General Manager at Clarion Congress Hotel OstravaResponded 29 March 2016

Dear guest, we would like to thank you for taking the time to complete such a kind feedback. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Radim Beneš General Manager Clarion Congress Hotel Ostrava****

Reviewed 23 March 2016

The hotel is very nice, I was satisfied with the accommodation. But what has ruined my experience was the extremely poor service in the restaurant. We were group of 12 people in almost empty restaurant on Monday evening. Two waiters try to server us and...More

Thank Ivo N
Response from RadimBenes, General Manager at Clarion Congress Hotel OstravaResponded 24 March 2016

Dear guest, Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding to our restaurant service on your recent visit. I have shared your feedback with the waiters to ensure we handle these types of situations differently in the...More

Reviewed 20 March 2016 via mobile

Stayed here for 2 nights while on a business trip. Large hotel on the outskirts of Ostrava. Lovely comfortable room, fast wifi. Food was great and catered for special dietary requirements. Didn't get time to use the pool unfortunately. Would definitely stay here again.More

Thank NiamhK0068
Response from RadimBenes, General Manager at Clarion Congress Hotel OstravaResponded 23 March 2016

Dear guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More

Reviewed 15 February 2016 via mobile

Location is far from center but closed to some convention place. Big parking lot .... not free. Very polite reception staff working fast. Flexible service. Nice big rooms. Delicious dinner. Nice staff at the bar. The breakfast staff was unfriendly and some food and the...More

1  Thank pengemex
Response from RadimBenes, General Manager at Clarion Congress Hotel OstravaResponded 23 March 2016

Dear guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Pool
Room Service
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Concierge
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Indoor pool
Details
Price range
US$65 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Ostrava
#4 Luxury Hotel in Ostrava
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$65 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Ostrava
#4 Luxury Hotel in Ostrava
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (44)
Room & Suite (28)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"5th floor of main hotel - bigger rooms (mini-suite), better view"
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"I suppose there is no view from any of the rooms I certainly recommend the suite"
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"Pay extra for Superior room which includes breakfast and free parking"
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"I do not know how much you can influence it but do not stay in back track of the hotel as we stayed."
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