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We were not informed that the sauna zone is MOSTLY out of order. The hot beds were stone cold, wet sauna out of order and you could sometimes smell the sewer in the leisure zone. Dry sauna smells like a locker room.
Fitness space is...More
Thank Oskar R
Response from HSTeam, Hotel Sopot at Hotel SopotResponded 2 weeks ago
Thank you for taking your time to review our hotel. We appreciate every feedback, as it helps us to constantly improve.
We are very sorry about any inconveniences regarding our sauna zone. We have had few technical issues, but all of them are...More
My mother had an issue with a booking-mistake that she made online. The hotel was kind enough to fully refund my mother although she made a non-refundable booking. So I am very happy with the understanding of the personnel and management at this hotel.
Response from HSTeam, other at Hotel SopotResponded 5 February 2018
Thank you for sharing your review!
We are so happy, that we have menaged to find a solution together. We are hoping to see you here sometime soon!
Hotel Sopot Team
I could start with all the good things (which are definitely present) however ...
When checking out on Friday I needed to leave the hotel to catch my flight not even in the middle of the night. Hence I thought to have breakfast at 6.30...More
Response from HSTeam, Hotel Sopot at Hotel SopotResponded 22 January 2018
Thank you for taking your time to review Hotel Sopot****. We appreciate every comment as they help us to constantly improve.
Regarding the situation with early breakfast - our sincere apologies. For our early check-out Guests we can prepare a take-out breakfasts boxes,...More
absolutely lovely hotel! great food , the rooms are amazing , fantastic view so close to the sea , i would highly recommend everyone to stay in this hotel i can guarantee you will be back again!!!
i was in this hotel twice once fro...More
Response from HSTeam, Hotel Sopot at Hotel SopotResponded 8 November 2017
Thank you for sharing your review! We are glad to see you so satisfied with our hotel. We are hoping to have you here again soon - make sure to check our website for the best deals!
Hotel Sopot Team
The hotel is located close to the loch and North Park at busy street. Place is not quite but you have many ways to take a walk. To the famous pier you have around 1 km.
The Sopot Hotel is nice decorated in...More
Response from HSTeam, Hotel Sopot at Hotel SopotResponded 18 October 2017
Thank you for your vast and detailed review. We are taking a great value in it as it helps us to improve.
We will just need to clarify three statements, that are not true and could mislead our future guests. We do provide...More