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Novotel Katowice Centrum

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Novotel Katowice Centrum
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773 Reviews from our TripAdvisor Community

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Showing 270: English reviews
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Reviewed today NEWvia mobile

Overall, the accommodations at Novotel were very good . The ability to open the window, made for a great night of sleep. The room and bed were comfortable. The only complaint, Very poor service from the bar/evening dining staff. With the exception of one male bartender(bald headed), I've never experienced such poor service. Numerous patrons had to leave the dining...

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Helpful?
Thank Mark D
Krakow, Poland
Reviewed 1 week ago

I really like Novotel hotels they are very good and offer a good service. In general. In this case I am quite dissapointed. I arrive and make the check in. The lady in the counter charge me again for the night that I already pay. She later refound me but I think that they should always double check the invoices,...

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Thank CPTrips
Amersfoort, The Netherlands
Reviewed 1 week ago

Having stayed here a few years ago I wasn't really impressed, one could see that the origine of the hotel was from the old communist times. Anyway, major improvements have been implemented in the meanwhile. The lobby has totally been upgraded with a very open atmosphere. The bar and restaurant connect directly to the lobby and also have been upgraded...

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Thank ThomasEMM
Brighton, United Kingdom
Reviewed 1 week ago

The hotel is very modern with good-sized rooms and bathrooms. There is a restaurant and a bar/restaurant which serves a good range of food and, on some evenings, has entertainment. I can recommend their Jazz Night - even as one who is not a big jazz fan, I really enjoyed this. The hotel is situated about a 10-minute taxi ride...

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Helpful?
Thank Derek R
Aleksander P, General Manager at Novotel Katowice Centrum, responded to this review

Dear Guest, Thank you so much for detailed information about your visit in our hotel. We are glad, that you enjoyed your stay with us, especially in the restaurant. We really appreciate your comments about Jazz Night. It is important to us, that our ideas bring satisfaction to our Guests! We also thank you for compliments on our staff and...

Dusseldorf, Germany
Reviewed 2 weeks ago via mobile

Next to city center by walking distance, close to exit ways of the city as well. Nice renovated room, excellent breakfast, AND the casino next door in same building for entertainment in the evening. I had good time there!

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Thank Globetrotteurmonde
Aleksander P, General Manager at Novotel Katowice Centrum, responded to this review

Dear Guest, We are more than happy, that you spent a nice time with us! It is always a pleasure to receive feedback like yours, thank you for your kind words. We believe you will give us opportunity to serve you again in the near future. See you at Novotel Katowice Centrum! Regards, Aleksander Pietyra General Manager

Mitspe Ramon, Israel
Reviewed 4 weeks ago

We spent a whole week in the hotel, first few days studying in the room and then we had all kinds of meetings. The room was great with the big exception of the matress which was really bad. Breakfast was the exact same every day, regular european breakfast. We orderd room service from the hotel's resteurant and also went down...

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Thank Roman S
Reviewed 5 weeks ago

I chose the hotel as one buses from the airport stops near the hotel. It is a bit far from the centre of the city, but there are always taxi available so it is not an issue. The hotel is modern , clean and quite. The rooms are good size, looks newly built and modern fittings. the staff are also...

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Thank Tan A
Aleksander P, General Manager at Novotel Katowice Centrum, responded to this review

Dear Guest, Thank you so much for leaving such a nice review. We are very glad that our hotel appeared so much convenient for you. We hope to welcome you again during your next trip to Katowice. With best regards, Aleksander Pietyra General Manager with Hotel Team

Paris, France
Reviewed 12 February 2017 via mobile

It is not our first time in this hotel, however everytime we have a nice stay. The room we got was connected to another one which give the space and comfort for a family. The reception desk were friendly. The food was great with friendly and smiley service in the restaurant.

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Thank leszounj
Aleksander P, General Manager at Novotel Katowice Centrum, responded to this review

Dear Guest, Thank you for choosing our hotel again when traveling to Katowice. We appreciate all your comments and observations. I shared your opinion with all employees and thanked them for their good job they perform. We will look forward for your next arrival! Greetings from Katowice, Aleksander Pietyra General Manager

Reviewed 10 February 2017 via mobile

I stayed here in Feb with my partner. The room was fairly big and the bed quite comfy. The room has got a kettle which is nice. The bathroom is small but manageable. Staff was quite helpful. Didn't really use any of the facilities. The TV could have more international channels although watching the polish dramas and soaps was quite...

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Thank Damian1444
Aleksander P, General Manager at Novotel Katowice Centrum, responded to this review

Dear Guest, Thank you for sharing your observation with other travelers. We are glad to read, that you enjoyed your stay in Novotel Katowice Centrum. Looking for your next visit! Yours sincerely, Aleksander Pietyra General Manager with Hotel Team

Erd, Hungary
Reviewed 8 February 2017

Easy-to-find location and easy access. Executive room is spacious, somewhat good value for money. Bed is comfortable, but not the pillow. Shower sink was blocked and could not take a shower any longer than 2 minutes. Then had to wait water floating down. Very uncomfortable at 11 pm ... Team is friendly and pre-booked dinner was acceptable, although no choice...

Review collected in partnership with Accorhotels.com
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Thank petermK5131WE
Aleksander P, General Manager at Novotel Katowice Centrum, responded to this review

Dear Guest, Thank you for the time you spent on sharing your observations regarding your last stay in Novotel Katowice Centrum. We apologize for all inconvenient situation you described. Please be sure, that all comments were discussed within our management team and proper action has been taken in order to find and implement proper solutions. We hope you will give...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Novotel Katowice Centrum, a 4 star hotel in the heart of Katowice, is well suited for business travellers with 11 multipurpose conference rooms yet also an ideal base for a city cultural discovery holiday and offers 300 comfortable air-conditioned rooms. Dine in style at our NOVO2 Restaurant or enjoy a drink at the bar. Relax in the luxury of our indoor pool and sauna. The hotel also has onsite parking available, is close to the main highway to Warsaw and is 1.5 km from the railway station. ... more   less 

Additional Information about Novotel Katowice Centrum

Address: ul. aleja Walentego Rozdzienskiego 16, Katowice 40-202, Poland
Region: Poland > Southern Poland > Silesia Province > Katowice > Śródmieście
Price Range: RM155 - RM275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Katowice Centrum 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Novotel Katowice
Accor Katowice Centrum
Katowice Novotel
Hotel Style:
#2 Luxury Hotel in Katowice
#3 Business Hotel in Katowice
#4 Romantic Hotel in Katowice
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Katowice Centrum staff and other travellers.
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Manchester, United Kingdom
2 months ago
Vaudreuil-Dorion, Canada
8 months ago
Buckinghamshire, United Kingdom
2 months ago
Manchester, United Kingdom
2 months ago
Galway, Ireland

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Questions? Get answers from Novotel Katowice Centrum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all are the same...it was very quiet!”
 of 5 bubbles TravelingLily2014, 12 Jan 2017 | Read review
“Higher rooms offer better view: to the west there's a city centre”
 of 5 bubbles MalGrzes, 7 Dec 2016 | Read review
“all rooms ok”
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 of 5 bubbles whitej_11, 24 Oct 2016 | Read review
“the higher the floor the quieter it is”
 of 5 bubbles GlenG636, 21 Jul 2016 | Read review
“I was on the 6th floor there are 6 lifts so no problem what floor you on.”
 of 5 bubbles sbush999, 2 Jun 2016 | Read review
5 of 5