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Old Town Apartments

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233 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Bratislava, Slovakia
Reviewed 1 week ago

Okay, so it won't be only my feeling, apparently it's true. We were supposed to be accommodated at something shown in the pics, but we ended in something completely different, huge pro of this move will be, that we were much closer to the city center what was appreciated as we've arrived because of Christmas market. For the place we...

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Helpful?
Thank Peter Z
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Peter, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to our apartments in the near future. Kind Regards, Joanna Kolodziejczyk-Kobylecka Manager

Billingham
Reviewed 2 weeks ago via mobile

Smack bang in the center of Krakow main square, but a few yards through a courtyard for privacy. The apartments (sleeps 6) was spacious and like somebody's home. Large kitchen with settee and z table seating 6. Central heating was great as it was -4 outside on a night. Slight drawback was the climb to the third floor as there's...

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Helpful?
Thank John H
Joanna K, Manager at Old Town Apartments, responded to this review

Dear John, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. As we manage a few buildings, we have also apartments in a building with an elevator. Maybe next time if you would like to saty with us, please contact...

Reviewed 2 weeks ago via mobile

We stayed here in December before Christmas and we were extremely well looked after. Very clean andwell maintained with helpful staff. I think the girls name was Kate. I would recommend staying here and we will return again soon we hope!

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Helpful?
Thank Josh S
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Josh, Thank you for your kind comments. I will be sure to let Kate know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Kind Regards, Joanna Kolodziejczyk-Kobylecka Manager

Reviewed 2 weeks ago via mobile

What can I say myself and my friend arrived here on 23 November 2016 and we were blown away with the wonderful apartment we stayed in. It was so spacious. The apartment we were allocated was Aurora apartment on Slawkowska St. This was right in the heart of the main square and whilst it was above a jazz club we...

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Helpful?
Thank Sonia J
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Sonia, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Kind regards, Joanna Kolodziejczyk-Kobylecka Manager

Manama, Bahrain
Reviewed 3 weeks ago

The WORST, most MISERABLE experience I have ever had in a hotel. Electricity was out when we arrived and went out again during the night, heating was 14 degrees and never made it higher as the electric thermostats kept turning off. The apartment is furnished with only the most basic things. An apartment for 8 people with ONE bathroom. Horrid...

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Helpful?
Thank Brandon M
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Brandon, I am so shocked to read your bad opinion, especially when we talked yesterday and I refunded you 50% of the total cost, which you accepted as a compensation and you also sent us the New Year's wishes to the whole team... I think your opinion is very harming and I would like to present our point of...

Co Meath
Reviewed 15 November 2016 via mobile

Myself and my two teenage children stayed in Old Town Apartments for a city break during mid term. When we arrived our driver dropped us at the door of the apartments. I realised the office was in a different location. Despite instructions from the man in the office we still couldn't find it. The man was so helpful he came...

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Helpful?
Thank An-Uaimh
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let all the staff know that they made an impact during your stay. Now I remember the moment when you came to our...

Dorset, United Kingdom
Reviewed 13 November 2016 via mobile

Me and my partner visited krakow last week and really enjoyed our stay at this apartment. We stayed in the Kazimierz apartments( budget ) and it was great! We had cooking facilities, a fantastic shower and a lovely sized bedroom. ( apartment 18 , Queen ) The apartment was about 15 mins walk to the old town centre and was...

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Thank Katie L
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Katie. Thank you for giving us a perfect rating and for recommending our apartment lto other travelers. I'm sure our entire staff (also the gentelman at the reception :) ) enjoyed catering to your needs as much as you enjoyed your stay. We hope your next visit is just around a corner :) Kind regards, Joanna Kolodziejczyk-Kobylecka Manager

Reviewed 2 November 2016

We stayed in Rynek Glowny St. (right in front of the Town Hall), which is the heart of Krakow. Needless to say: AMAZING LOCATION. As soon as we arrived we were given the keys of the apartment (beside the main office). The apartment was huge (we were 5 people), we were provided by central heating 24. There were 2 bedrooms...

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Thank Elena A A
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Elena. Thank you for taking the time to give us your feedback about your stay at our apartment. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the...

Tonbridge, United Kingdom
Reviewed 11 October 2016

Having had a lot of difficulty with finding the reception area, I was greeted with the fact that the apartments nearer the central square had all been booked (even though i understood I had booked a central location) and that I would have a 15 minute walk to Kazimierz (which was in fact, over twenty). After a tiring journey I...

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Helpful?
Thank John L
Joanna K, Kierownik at Old Town Apartments, responded to this review

Dear John, I am very sorry to read your opinion since it was me who checked you in and it was me who you spoke to about moving the next day. And I believe you are very unfair in what you are saying. So please let me refer to some of your points. First of all, you booked our apartment...

Washington DC, District of Columbia
Reviewed 11 October 2016

My family wanted to make the most of the short time we had in Krakow and Old Town Apts. (Kazimierz) had the perfect location- minutes from Wawel Castle, old town and Kazimierz made this a great choice. Moreover, the apt. we got was huge (2 bedrooms, 2 baths) and the entire place was updated and modernl. There was free wifi...

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Helpful?
Thank IslaGold
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, It so rewarding for the whole Staff to read such a nice review. Thank you so much for making our day! We hope you will come back to Krakow one day and stay with us. It was a great pleasure to host you. Kind regards Joanna Kolodziejczyk-Kobylecka

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Old Town Apartments

Address: Main Square 34, Krakow 31-007, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range: RM156 - RM454 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Old Town Apartments 3*
Number of rooms: 31
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Also Known As:
Old Town Apartments Hotel Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Old Town Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at all cost. Not worth any savings you may think you've found.”
 of 5 bubbles BrandonM279, 3 Jan 2017 | Read review
“Ask lots of questions beforehand to clarify requirements”
  • The 'better' bed
  • Dining table
  • Cupboard/drawers
 of 5 bubbles johnlM4246BN, 11 Oct 2016 | Read review
“As for an apartment at the back away from the street.”
 of 5 bubbles Shelagh9, 8 Dec 2015 | Read review
“Perfect for safe, group travel”
 of 5 bubbles thoms469, 9 Aug 2015 | Read review
“Avoid apartment Venus if you need WI FI”
 of 5 bubbles Pieroska, 8 May 2015 | Read review
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