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Hotel Galaxy

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#30 of 257 Hotels in Krakow
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Galaxy
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1,176 Reviews from our TripAdvisor Community

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Showing 855: English reviews
Armadale, United Kingdom
Reviewed yesterday NEWvia mobile

Had an amazing time. Very friendly efficient staff. Very clean and modern. Room was excellent for the 2 of us. Staff always willing to help had a tour booking desk much the same prices as up the town so easy to book excursions. The spa is great suana, steam room and jacuzzi brilliant pool small but good enough. Book a...

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Thank allymacd
Lasko, Slovenia
Reviewed 4 days ago NEW

Traveled for business to Krakow and we had all the things organized in this hotel. It was convenient place to be. Check in was kind and smooth. Room is very clean and bed is of good quality and I had a good sleep there. There are few minor flavs here and there as not all the furniture is not of...

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1Thank Davor K
Devon, United Kingdom
Reviewed 5 days ago NEW

Lovely clean modern hotel. All staff well mannered and helpful. Good selection of breakfast food for all tastes. Good selection of drinks at bar. Staff happy to print off our return flight tickets for us.Hotel close to shopping centre. Walking distance or cheap taxi to town centre. Bath salts as gift at end of stay nice touch.

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1Thank Rosemarie R
Carluke, United Kingdom
Reviewed 5 days ago NEW

Once again we returned to Krakow and stayed at The Galaxy...Every year we could not find a fault and were certainly not disappointed this year...We arrived last Sunday lunch time and departed lunch time Thursday, the weather was extremely cold so probably spent a lot more time in the hotel this trip...The reception staff were always extremely helpful and courteous...

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2Thank George B
South Ayrshire, United Kingdom
Reviewed 1 week ago

Stayed here for 5 days and what a great place with excellent friendly and helpful staff. Rooms were very spacious and excellent cleaning everyday, with tea making facilities and water replenished every day. Spa was excellent too we visited every day, jacuzzi,hot tub,sauna,steam room all excellent. Breakfast was a large variety of hot and cold foods, being fussy there was...

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1Thank allyd116
Liverpool, United Kingdom
Reviewed 1 week ago via mobile

My daughter and I booked 3 nights in Krakow last minute. The hotel is beautiful definately 4 star in great location walking distance to the Jewish Quarter (it was very cold - 18 so we took Mega Taxis cost less than £2) Rooms are modern, spacious and comfy beds. Tea/coffee making facilities, fridge and Dove products in the modern shower...

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Thank cookiemonster6
Reviewed 1 week ago via mobile

Stayed in this hotel for weekend break. Cannot fault the hotel, lovely clean hotel. Excellent and friendly staff. Nice swimming pool etc. Couldn't fault the food either. On the first night we did dine in the hotels resturant which is rather small and not many other choosing to dine there but food was excellent and discount was given for hotel...

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Thank Rachel C
Liverpool, United Kingdom
Reviewed 1 week ago

Stayed here for 2 nights Dec 2016. The breakfast was the usual continental option with lots of fruit, meats, vegetables, salads etc and some hot options of bacon, sausage and scrambled egg, overall a good breakfast with plenty of options. The rooms were spacious with nice bathrooms and tea/coffee making facilities. As expected in Poland, the cleanliness of the rooms...

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Thank Joseph P
Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

Hotel was lovely. Very clean and staff very helpful. Was just over the bridge from Schindlers factory. Rooms very nice so clean and comfortable. Breakfast was very good wide choice of hot and cold with juices and coffee.

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1Thank Lesleyvasey1969
Damian P, PR Specialist at Hotel Galaxy, responded to this review

Dear guest, Many thanks for your kind words following your recent stay with us at Galaxy Hotel! I was really pleased to read that the team ensured you were looked after during your stay and that you also enjoyed the location, facilities of the hotel especially the breakfast. Please do come and stay with us again soon. My best wishes!

A TripAdvisor Member
Level Contributor
19 reviews
3 hotel reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

Great location, includes a bit-of-a walk to get to areas you may want to view other than the Jewish quarter. However, it is a lovely hotel. Fantastuc restaurant attached Andromeda. Receptionists provide a nice service and the rooms mix Business with Comfort and cannot be faulted. (Note that the jungle sounds etc that get played in your toilet are an...

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1Thank A TripAdvisor Member
Damian P, PR Specialist at Hotel Galaxy, responded to this review

Dear guest, I was really pleased that you enjoyed your recent stay with us at Galaxy Hotel. Thank you very much for taking the time to post your kind words. I have passed on your feedback to the team and we all hope you will come back and join us again soon when I am sure we will once again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Galaxy Hotel is located in the city centre near the river Vistula, the Old Town and Kazimierz Jewish District. The hotel offers a broad canvas of services and recreational facilities for tourists and business people alike ranging from standard and Business Class accommodation, conferences, events, and family reunions. The hotel also houses a SPA & Wellness centre.Our offer includes 205 rooms of various sizes and categories, a conference centre with area of 1550 sqm, a terrace for 300 people, Andromeda Restaurant for 270 guests, SPA & Wellness featuring an indoor swimming pool with counter-current, jacuzzi, dry & steam saunas, fitness room, medical cabinets, hairdresser's. We have made every effort to ensure that you will enjoy the comfort and safety of your stay. Apart from Standard and Business Class rooms or Suites, we offer specially designed rooms for families. Our amenities are available to the disabled. For those who come by car there are underground and outdoor car parks to accommodate up to 70 cars. ... more   less 

Additional Information about Hotel Galaxy

Address: ul. Gesia 22a, Krakow 31-535, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: RM291 - RM595 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Galaxy 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Krakow
#8 Family Hotel in Krakow
#18 Luxury Hotel in Krakow
#18 Romantic Hotel in Krakow
#27 Business Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Galaxy staff and other travellers.
56 questions
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Questions? Get answers from Hotel Galaxy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors quieter best views front of hotel”
 of 5 bubbles rosemarier567, 15 Jan 2017 | Read review
“Rooms that look over the river are the best in my opion..”
 of 5 bubbles georgebW8813YZ, 15 Jan 2017 | Read review
“Request a room away from the elevators.”
 of 5 bubbles josephp957, 11 Jan 2017 | Read review
“Front has view of river but next to road not that we heard anything.”
 of 5 bubbles Lesleyvasey1969, 7 Jan 2017 | Read review
“Ask for a room facing away from the road if that sort of thing bothers you.”
 of 5 bubbles HighWycombeTraveller, 21 Dec 2016 | Read review
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